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Reviews for Hertz in Mobile

Recent reviews

Traveler rating

Excellent

13

Good

6

Okay

8

Mediocre

11

Poor

1

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car was cleangreat experience

pick up the carlocation was closed

rented a carwrong location

car availablecredit card

pick up and dropnever rent

customer servicecar was dirty

friendly staff

4.0

I liked the friendly staff at Mobile. I received my receipt 30-40mins after I returned my car. The inside of the car was not cleaned. Not clean meaning, not vacuum or wipe down.Reviewed 2022 Jul 28

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6.0

Car reeked of cigarettes. Drop off was confusing and no one helped us.Reviewed 2022 Jul 27

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8.0

Kayak sucks . . .this was supposed to be at the airport. It was a 20 minute lift ride back and fourth to the rental agency. The way i see it. You people owe me $60 in Lyft rides.Reviewed 2022 Jul 18

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10.0

Clerk more personable and not so mechanical or roboticReviewed 2022 Jun 04

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2.0

You did not have a car for me as promised.Reviewed 2022 Apr 24

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2.0

Had to wait over 2 hours for a carReviewed 2022 Feb 15

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6.0

Rental Associate wasn't very friendly, or helpful when picking up car. The car also did not have floor mats and it had a dent on the left front fender.Reviewed 2021 Oct 26

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5.9

Received vehicle advertised. Vehicle was roomy and comfortable.Reviewed 2021 Aug 04

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7.9

The customer service agent that took care of my transaction was great. He was very thorough and patient in explaining all the charges and expectations.Reviewed 2021 Jul 15

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1.9

Didn't get to get a car because I was not on a flightReviewed 2021 Jul 10

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2.0

Cons:The car provided to me was filthy. I could barely see through the smeared windshield, and there wasn't a drop of washer fluid. Worse, there was a terrible scraping sound that Hertz must have known about. This car should not have been rented to anyone, certainly not at the high price that I paid. It was the worst rental car experience I have ever had.Reviewed 2021 May 26

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8.0

Pros:Staff was friendly but somewhat busy for no reasonCons:The vehicle could have been cleaner and not missing a matReviewed 2021 Mar 09

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• What is the most popular rental car from Hertz in Mobile?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Hertz in Mobile.

• How many car rental locations does Hertz have in Mobile?

  Hertz has 5 rental locations in Mobile. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Mobile Downtown airport (BFM)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Mobile Downtown airport (BFM)?

  No (According to our data)