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One location in Panama City Tocumen Intl Airport
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4.0 Mediocre
Jan 2020
Pros:
Easy drop-offCons:
The insurance cost was outrageous (125% of the rental cost) and was not listed at the time of booking.2.0 Poor
Dec 2019
Pros:
The insurance is a gimmick4.4 Mediocre
Dec 2019
Pros:
Not frendly Was Trying to bill me a lot moreCons:
They don't accept American car insurance companys. That what i was told at the counter. By a ver rude woman. Wich wanted to charge me more 4 times the reservation price. Be careful with the tricks they use.5.2 Fair
May 2019
Pros:
Not really.Cons:
You offer me a price of 38 usd and I end up paying 262 usd for the same amount of days. Horrible.4.4 Mediocre
Mar 2019
Pros:
Nothing in particular. They didn’t have a car ready so we waited almost an hour. Then we got the BS bait and switch with insurance. Quote on line did not indicate need for insurance, then agent would not release car unless we purchased insurance. Standard foreigner upcharge.Cons:
Have car available on time. Not engage in shady insurance push.2.0 Poor
Mar 2019
Pros:
Drop of easy Staf nfriendlyCons:
A real rip off !!! Booked over kayak and supposed to pay 400 But ended up having to pay 1600!!!! And we needed a car so therewas no other option Read verry wel before you book the hassle is the insurance .... thrifty is not An ok companyOne location in Panama City Tocumen Intl Airport
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4.4 Mediocre
Jan 2017
Cons:
The road and signs are all in Spanish and the counter personal are not fluent in English. We unfortunateyl got lost and the rental agency tried their best to escort us to our hotel. Driving in Panama however was very dangerous and would not rent a car there ever again.7.6 Good
Jul 2016
Pros:
The price was amazing at first, $4 per day and $9 for insurance.Cons:
The $9 insurance purchased through kayak was not recognized in Panama by budget and I was forced to buy insurance through Budget as well. The cheapest insurance was $18. It was still a good deal but I felt a little deceived by the price because the obligatory additional insurance was not mentioned as far as I know and the insurance I did by wasn't recognized by budget, so basically a waste of money turning a good deal into an average deal :(10.0 Wonderful
Apr 2023
8.0 Very good
Apr 2023
8.0 Very good
Mar 2023
10.0 Wonderful
Jun 2021
Pros:
Staff was friendly and helpful. Limited English but we were able to understand each other.One location in Panama City Tocumen Intl Airport
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10.0 Wonderful
Nov 2020
Cons:
Navigation options6.8 Okay
Mar 2017
Cons:
I secured rental cost but upon my pickup agent stated in Panama I must purchase their insurance coverage to get the vehicle. Very disappointing not reading or finding the fine print anywhere to sign on to their high cost when my insurance has always covered my car rentals in the US.4.4 Mediocre
Mar 2017
Pros:
Car was nice.Cons:
The rental price quadrupled when I went to pick the car up. A bunch of feed not listed on Kayak were added that quadrupled the rate I was quoted.2.0 Poor
Jan 2017
Pros:
the initial transition was very pleasantCons:
While, having mechanical issues with the car, we still had to pay for it. I don't think. I'd use them again.3.6 Poor
Jan 2017
Cons:
When we returned the car they noticed a very small chip in the windshield and said I would need to pay for a new windshield. My passenger says he noticed the chip when we drove off. When we picked up the car we watched the inspector go around it. He didn't look at the glass, and the chip is very hard to see from the outside. The visa charge is $600 - $700 above the rental but they have not sent me the detail of charges I requested. They haven't responded to my email. The phone number provided by Dollar corporate is out of service and they didn't pick up at the 800 number on the brochure. Dollar US says it isn't their problem because the Panama agency is independent.2.0 Poor
Dec 2016
Cons:
The location at Panama City airport did not honor the reservation and I had to pay more than twice the reservation amountOne location in Panama City Tocumen Intl Airport
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7.2 Good
Feb 2020
Pros:
The pickup/drop off could not have been any closer to the business, it was great.Cons:
Upfront pricing would have been appreciated. The price you get quoted is GREAT...come to find out it is not the case at all. It is actually 3/4 times more expensive (normal price for US rental). The quote is only for the car BUT you have to get insurance, from Panama (no third party insurance companies outside of country are accepted). So, what started off as a $81 total price for 5 days turned into a $240 price tag AND I had to cancel the third party insurance I purchased (still waiting for my reimbursement).2.0 Poor
Jun 2019
Cons:
I was overcharged on the liability insurance, the disclosures on CarRentals.com the partner stated "PLI wo purchase of CDW- 12.00 USD Per Day" but I was charged 16 per day, I asked to be given the rate I was promised but they kindly refused, contract No 50440144.4 Mediocre
Apr 2019
Cons:
I was deceived by the price of the rental and was assured by national that there were no hidden costs. I enended up paying 300 dollars in hidden costs once I got to my destination.2.0 Poor
Jan 2022
One location in Panama City Tocumen Intl Airport
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7.6 Good
Aug 2020
Pros:
The staff once in the office were very friendly and efficientCons:
The pick up line was very long. Waited ~60 min outside before seeing an agent The car had sand on the rig like it had just been to a beach.2.0 Poor
Nov 2019
Pros:
Staff was friendly but reservation is not available when booked the same day. I was quoted a different price on Kayak and at the counter was 15x higher. Total BS7.2 Good
Sep 2019
Cons:
Took the midsized SUV. Toyota. For going up in the mountains. Had a gutless engine, smaller than the sedan. Had to put it in 1st and redline the tac to go up paved roads.2.0 Poor
Aug 2019
Pros:
They have different rules in Panama then they charge you a whole different amount on the rentalCons:
It would have been better if your website wouldn’t false advertise the rental terms and conditions6.8 Okay
Jun 2019
Cons:
There was hidden cost not disclosed to us when we reserved the car online. We were only made aware of this hidden cost (mandatory insurance) when we picked up the car at the airport. The price to rent the car more than doubled the price we were quoted at the time we reserved it online.2.0 Poor
Apr 2019
Pros:
NothingCons:
I reserved the car online. A few days later I received an email offering insurance with Allianz. I got the insurance. When I was going to pick up the car I was told I had to pay an extra 130 usd. I asked them why and they told me for insurance purposes. I showed them the insurance I bought......One location in Panama City Tocumen Intl Airport
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4.0 Mediocre
Apr 2019
Pros:
They refused the type of car that we had booked. Then tried to oversell the insurance - told us that the insurance we bought did not meet "mandatory" requirements. And finally proceeded to charge a $10,000.00 deposit on our credit card!Cons:
Honesty would be helpful.4.8 Mediocre
Apr 2019
Pros:
Staff nice.Cons:
Had no idea I would need a 10000 deposit if I used my own insurance coverage- giving a company jn a foreign country 10k wasn’t going to happen so we ended up buying the local insurance which doubled the cost I had planned to use- a huge shocker!!!2.4 Poor
Mar 2019
Pros:
Staff at the drop of was friendly.Cons:
I made a reservation for a 7 passengers vehicle and they didn't have it, they wanted me to take a 4 passengers instead. Finally they ended giving me an old, dirty and not in the best of shape minivan. They told me that I have to call them if I want to ensure to get the right vehicle.2.0 Poor
Mar 2019
Cons:
Your cars in panama or un rentable the two insurance fees are very high and they reluctantly wanted to honor the reservation the USA and requested a hold on my AMX card for $10,000.00 just because I have my own insurance coverage you may need to address that problem sometimes people do not Compla4.4 Mediocre
Feb 2019
Pros:
MediocreCons:
The car you show in the reservation doesn't have in Panama.They give to me smallest car and refuse to honored the real size of rent for upgrade. Is my first and the last time I will rent with AVIS.8.0 Very good
Jan 2017
Pros:
Great customer service at the counter and outside at the rental parking lot.Cons:
The first couple of parking stalls in Line 1 are difficult to get out of. Would recommend backing the cars in if possible. Panapass toll didn't work on part of the Panama/colon expressway toll. Luckily there was no traffic behind and was able to move over to toll agent booth.One location in Panama City Tocumen Intl Airport
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6.0 Okay
May 2021
Pros:
Professional Staff. Car was ready on arrival. Easy pick up and drop off. Clean vehicle.Cons:
Mechanical issues with vehicle. For some bizarre reason the outside of the windshield remained fogged up on humid and rainy days. Always had to have the windshield wipers on. Electrical issues with the infotainment center and fuel gage. After fill up gage would show about 85% full, after driving through about a quarter tank of gas the gauge would show full. 25% markup on tolls using the E-pass. Wanted to charge me Collision Insurance, but I declined because I was covered by my credit card, so they applied a different insurance that costs the same.1.9 Poor
Jul 2021
One location in Panama City Tocumen Intl Airport
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2.0 Poor
Dec 2019
Pros:
They did not have a single car to honor my reservationCons:
Synchronize the Kayak reservations with the internal system. So that they don’t offer for lease what they don’t have5.6 Fair
Dec 2019
Cons:
The mendetory insurance was added at the airport and we not listed when we reserved the car. We ended up paying +100%2.0 Poor
Jan 2017
Pros:
Kayak quoted 130 dollars, when I got to hertz the charge was over 500 dollars. I was in Panama as a volunteer translator for a small ngo, I was going to pick up the rental, buyback once the price hike occurred, I told the ngo that they would have to pay for the rental. They agreed. If the difference was fifty/sixty dollars, no problem, but the difference in price was over 400 dollars. Very upset and disappointed in thatOne location in Panama City Tocumen Intl Airport
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3.6 Poor
Jun 2018
Pros:
The personnel were nice and somewhat helpfulCons:
1.They didn't have the car I rented 2. They upcharged me for getting the car I rented. 3. The vehicle we rented had in excess of 50kmiles, was in poor mechanical condition, tires way beyond safe4. Looked like it had been in a war zone..5. A friend rented a similar car from Thrifty, with 12k miles, they replaced a tire prior to renting, the insurance was 200$ less for more time. 6. Today when I went to return the car, they said I was a day late and wanted me to pay an additional day.2.8 Poor
May 2018
Pros:
Ease of access, in-terminal pick-up and drop-offliCons:
Limited locations, limited and old fleet. Arrived to the terminal and was “upgraded” to a larger vehicle, but the car was not clean, the AC couldn’t be regulated, not even turned off, windshield wipers did not function, oh did I mention the car was 5 years old and a gas guzzler? Tried to find a location to change the car but there were only 3 locations, one of them I went to twice, the first time the only clerk working had left home early and the second time the clerk didn’t show up to work. In the end I was able to have the car changed but it’s just too much of a struggle to just get a descent vehicle from the start. Will not use this company again.2.0 Poor
Oct 2017
Pros:
nothingCons:
everything,the attention,the waiting for nothing everything is so bad.9.6 Wonderful
Jul 2017
Pros:
Francia remembered me from 3 months ago. She is better than frequent member plan. Hassle free no headache, better than the other companies, she provided a car with sufficient room for all my 6 suitcases.Cons:
Nothing2.0 Poor
Jul 2017
Pros:
NothingCons:
Did not get car with Ace!7.2 Good
Jun 2017
Pros:
Counter is indoors, the guy that checked out our vehicle was really nice. They did have a wifi hotspot for $10/day.Cons:
It took quite a while to check out the vehicle and to turn it back in. Instead of the $5/day online, the cost was $28/day with taxes and required insurance. I expected that it would be more, but it's hard to compare prices with other rental agencies.One location in Panama City Tocumen Intl Airport
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2.0 Poor
May 2021
Pros:
NothingCons:
They dont have cars at the airport and dont pick up at the location. No buses, no transportation. We had take an Uber to get to the site but by the time we came - our car was not even ready. There is no cancellation policy or any service at all. 0 attention to a client.1.9 Poor
Aug 2021
One location in Panama City Tocumen Intl Airport
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2.0 Poor
Mar 2022
2.0 Poor
Jan 2022
One location in Panama City Tocumen Intl Airport
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6.8 Okay
May 2017
Pros:
El carro es muy nuevo y son excelentes modelosCons:
Al hacer el check in y retirar el vehiculo nos dicen que se tiene que pagar seguros y otros costos que deberian de incluirse en la reserva que se hace en Kayak, es molesto porque nunca tienes un precio real de lo que te costara la renta hasta que llegas a retirar el carro, querian hacerme una reserva de $5000 si no agarraba el seguro que ellos querian y eso es ridiculo que se respalden con ese monto cuando las rentadoras tienen sus propios seguros y no deben cargarle ese tipo de costos al cliente8.4 Very good
Mar 2017
Pros:
The friendliness of the agent at the rental car desk. She was helpful and didn't try to push unnecessary extras. Our three day rental was $33; with the added taxes and fees, the final price was $129. I only went with the mandatory insurance and waived the $7/day fee for tolls. When we returned the car, we paid for the tolls that were charged during our trip (in Panama, the toll booths are automated like smartpass).Cons:
The wait for pickup was long because there was only one agent working.10.0 Wonderful
Mar 2017
Pros:
News card and great service. I will rent again at Sixt6.0 Okay
Feb 2017
Pros:
Older model cAr, but in good shape, plenty of roomCons:
The extra charges, did not wanted to take my coverage from my platinum credit card or from Amex, forced me to take their own Insurrance or would not rent the car, separate Insurrance for collision, Insurrance for tires, Insurrance for windshield, etc. From 12 dollars a day went up to 65 dollars, not what you expect4.8 Mediocre
Feb 2017
Pros:
The smiling faces of the ladies at dropping off the carCons:
The extra charges that are added to the vehicle and with out them you can not get your car. My flight was delayed 45 minutes and it took my luggage longer than usual to get out, I was told they only hold a reservation for 1 hour, and started to add more charges to the rental. Insurrance for tires and windshield, insurance for liability, toll fees, surcharges, etc.. Come to find out that if you go to sixt.com is cheaper.6.0 Okay
Jan 2017
Pros:
Car was outdated, other than that okOne location in Panama City Tocumen Intl Airport
Locations in Panama City Tocumen Intl Airport
El Cangrejo Calle D Edf
+507 397 5116
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One location in Panama City Tocumen Intl Airport
Locations in Panama City Tocumen Intl Airport
La alborada sector sur, San Pancracio , Lote 9-10, Tocumen, Panamá.
+507 6204 1798
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One location in Panama City Tocumen Intl Airport
Locations in Panama City Tocumen Intl Airport
Tocumen Intl Airport
+507 270 0355
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One location in Panama City Tocumen Intl Airport
Locations in Panama City Tocumen Intl Airport
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One location in Panama City Tocumen Intl Airport
Locations in Panama City Tocumen Intl Airport
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One location in Panama City Tocumen Intl Airport
from ₪6/dayLocations in Panama City Tocumen Intl Airport
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One location in Panama City Tocumen Intl Airport
Locations in Panama City Tocumen Intl Airport
Hotel Riande Aeropuerto, Ave Domingo Diaz
+507 6282 7456
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One location in Panama City Tocumen Intl Airport
Locations in Panama City Tocumen Intl Airport
Tocumen, Between Pan American Highway and Av. Domingo Diaz, 0819-09190, Panamá
+507 6983 1916
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One location in Panama City Tocumen Intl Airport
Locations in Panama City Tocumen Intl Airport
La Alborada Sector Sur
+86 10 6064 1387
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Most popular agency | Budget |
---|---|
Most popular car type | Economy |
Average price | ₪130/day |
Good deal | ₪116/day |