2.0
Tried to cheat me by offering a car much more expensive than I booked. Ordered at another companyReviewed 2022 Mar 08
review from![kayak]()
2.0
Pros:No they were very bad and I ended up not getting the car.Cons:The staff should be more friendly and not profiteerersReviewed 2019 Oct 07
review from![kayak]()
9.2
OutstandingPros:Iiked the car and the way they treated me at the pickup pointCons:The drop-off was not smooth enough as i had to park it in the parking of the airport and didn't know how much is the total amount at the end of the handoverReviewed 2019 Jan 01
review from![kayak]()
2.0
Cons:They ripped me off. Made me pay more than what I did with kayakReviewed 2018 Dec 15
review from![kayak]()
2.0
I am totally sad and angryPros:When I arrived to airport I went to Payless office at airport as per my reservation but they informed me that no any car available and they totally refused to help me FYI It’s first time to visit TurkeyCons:I would like to inform u that I will not deal with your site again and I will inform every person I know about your bad service Plus I will post at FacebookReviewed 2018 Jun 21
review from![kayak]()
8.4
Have many choicesPros:Employees are perfectCons:The priceReviewed 2018 Apr 26
review from![kayak]()
2.0
Bad servicePros:The car was in good conditionCons:Such bad service at reception, they told me that I needed to pay for insurance again after buying insurance on Kayak. Then the car wasn’t filled with fuel as stated on the website. I then also had to pay extra when I brought the car back to SAW airport for the parkingReviewed 2018 Apr 23
review from![kayak]()
3.6
Cons:They charge me 2 times for insurance and the payless custumer service didn't help me att all. I will never rent a car from this page and payless.Reviewed 2018 Feb 27
review from![kayak]()
2.0
Make sure what car you get before signingPros:NothingCons:Classification of the cars is terrible. How come car A and car B can be considered as the same class cars as car A’s price is double of car B??? And they tell you that they will give you car A, But in the last minute try to give you car B. I cancelled booking. And I really am doubtful about renting again from Payless!! Those who want to rent must make sure what car they will get youReviewed 2018 Jan 18
review from![kayak]()
2.0
Terrible in all meansCons:Didn't get the car I asked for or similar as I booked, also I requested full to full I got empty and was panicked cause I couldn't find a gas station near by in the middle of the night. Not very helpful staff! Payless never again!Reviewed 2018 Jan 10
review from![kayak]()
2.0
Cons:They refused to rent a car to me. They told me that they don't have a car to rent.Reviewed 2017 Dec 31
review from![kayak]()
2.0
COMPLETE RIP OFF!!Pros:location,Cons:they don't honor online pricing, they overcharged and force you to take insurance. Car was dirty, damaged and had no gas.Reviewed 2017 Nov 27
review from![kayak]()