Traveler reviews
Overall rating
6.7
Good
Based on 318 reviews
Boarding
6.8
Comfort
6.9
Crew
7.9
Entertainment
5.6
Food
6.9
Skip to main content
More
Find cheap flights on Porter Airlines
Round-trip
Travelers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Porter Airlines information
| IATA Code | PD |
|---|---|
| Routes | 36 |
| Top route | Toronto Pearson Intl to Ottawa |
| Airports served | 15 |
| Top airport | Toronto Pearson Intl |
Porter Airlines traveller reviews
Pros
"Crew were friendly and helpful"
(in 27 reviews)
"The free wine is awesome"
(in 33 reviews)
"Really a great experience."
(in 17 reviews)
Cons
"12 hour delay to Toronto!"
(in 14 reviews)
"Their customer service is unbelievably poor"
(in 13 reviews)
"It was a short flight"
(in 180 reviews)
Recent reviews
Traveler rating
37
7
4
13
1
-
10.0
Porter is what Westjet used to be. Staff were great
Reviewed Jul 2023review from
-
2.0
Nothing to like about porter. Flight cancelled. No flight back to Boston for 2 days. No hotel accommodation. Terrible. Never again by porter.
Reviewed Jun 2023review from
-
2.0
THEY CANCELLED OUR FLIGHT. We want a refund!
Reviewed Jun 2023review from
-
2.0
travelling in 14th of April and now we are in 17th , I have not received my lost/delayed bag... this is very bad and the worst part is their call center is not able to see where is it!!!!
Reviewed Apr 2023review from
-
10.0
Everything for me was perfect
Reviewed Mar 2023review from
-
10.0
Porter is the airline that does care. All trips with Porter have been smooth and relaxing. The extras are the customer appreciation. The others just don’t do that.
Reviewed Mar 2023review from
-
4.0
The flight was delayed for more than 2 hrs. The plane was changed and staff couldn’t count people so we had to wait even longer while waiting for take off.
Reviewed Jul 2022review from
-
10.0
on time!!
Reviewed Mar 2022review from
-
10.0
Friendly, courteous and professional staff. Clean planes.
Reviewed Oct 2021review from
-
7.9
Communication at the gate was adequate. Boarding was orderly. Seats are decent, with a reasonable amount of leg room. Flight was only 1.5 hours, so only a modest snack service (short bread cookie or small bag of chips) and a drink (coffee, tea, soda, cup of beer or wine). Exiting the plane was also orderly. Overall the flight was fine and the price reasonable.
Reviewed Oct 2021review from
-
1.9
Flight was supposed to be at 3 didn’t fly out until 6:30
Reviewed Sep 2021review from
-
10.0
Pros: Nice lounge. Fast boarding & disembarkment
Reviewed Mar 2020review from
-
2.0
Pros: Nothing
Cons: There is a Covid-19 outbreak and this airline refused to change my flight. They are a disgrace.Reviewed Mar 2020review from
-
3.0
Pros: Originally: a low fare
Cons: Flight oversold, travelers bumped. Flight delayed while they kicked people off the flight.Reviewed Jan 2020review from
-
4.0
Pros: Cheap fares but may not be worth it
Cons: Flight delayed and oversold. Was told I might be bumped because mine was the lowest fare type. Wouldn’t fly Porter again if that is how they run their airline.Reviewed Jan 2020review from
-
9.6
Pros: Great value. Free beverages including a small selection of beer, wine and whiskey. Otherwise no frills, no with, no entertainment. Short haul flights, no problem. Best bargain airline
Cons: There is a fee to change your assigned seat US$10-20(?), regardless of whether it's a "better" seat. Fortunately, this trip our seats (family of three) were near where we wanted to be. But, it would have been disappointing to have to pay for each seat change for each leg, each way.Reviewed Jan 2020review from
-
7.6
Pros: The crew is always friendly at Porter. The free wine is awesome.
Cons: There’s no entertainment.Reviewed Jan 2020review from
-
8.3
Pros: The seat was comfortable
Cons: I could not get was the flight was delayed.Reviewed Jan 2020review from
-
4.0
Cons: I was ripped of by baggage check!! They sold my a basic fare, which is 20 less than standard, but never told me I had to check my back which cost 40! Ended up costing me more!! I was furious
Reviewed Dec 2020review from
-
8.0
Cons: Entertainment
Reviewed Dec 2019review from
-
8.4
Pros: Everything went as planned.
Cons: USB or power outlets.Reviewed Dec 2019review from
-
7.3
Pros: Great crew. Easy boarding. Free snacks and drinks.
Cons: No entertainment. No outlets/USB. Older plane.Reviewed Dec 2019review from
-
2.0
Pros: Nothing
Cons: Porter declined re-booking the flight due to weather conditions and forced us to purchase new tickets. Reservations made through anything other than Porter are treated poorly, service can be declined due to overbooking.Reviewed Dec 2019review from
-
4.3
Pros: Free wine and beer service
Cons: Gate agents, re-bookingReviewed Dec 2019review from
-
2.0
Cons: 12 hour delay to Toronto!!!
Reviewed Dec 2019review from
-
6.8
Pros: On time; easy boarding check-in
Cons: It would be such a nice touch if you could set up coffee and breakfast snack in the terminal waiting area.Reviewed Nov 2019review from
-
6.0
Pros: Snacks
Cons: Entertainment and timelinessReviewed Nov 2019review from
-
8.0
Cons: Flight delayed but good
Reviewed Nov 2019review from
-
10.0
Pros: Lead flight attendant was attentive, cheerful, and helpful!
Reviewed Nov 2019review from
-
6.0
Pros: Efficient check in. Liked the shuttle bus service from subway to airport.
Cons: As expected this is a commuter flight so very stripped down in terms of amenities. Tight plane seating and those overhead bins just barely accommodate the carry on.Reviewed Nov 2019review from
Porter Airlines FAQs
What is Porter Airlines' carry-on size allowance?
On board Porter Airlines flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the Porter Airlines assistance team will most likely ask you to pay extra for checked luggage.
Where does Porter Airlines fly to?
Porter Airlines offers direct flights to 15 different cities in Canada and the United States. Ottawa, Toronto, and Halifax are the most popular cities covered by Porter Airlines.
What is Porter Airlines’ primary hub?
Porter Airlines concentrates most of its flight operations in Toronto.
How does KAYAK find such low prices on Porter Airlines flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Porter Airlines.
Flight status
Porter Airlines route map
Top airports served by Porter Airlines
- Toronto Pearson Intl Airport (YYZ)
- Ottawa Airport (YOW)
- Vancouver Intl Airport (YVR)
- Montreal Pierre Elliott Trudeau Intl Airport (YUL)
- Edmonton Airport (YEG)
- Calgary Airport (YYC)
- Halifax Intl Airport (YHZ)
- Winnipeg Airport (YWG)
- Victoria Intl Airport (YYJ)
- St John's Airport (YYT)
- Orlando Airport (MCO)
- Fort Lauderdale Airport (FLL)
- Tampa Airport (TPA)
- Fort Myers SW Florida Intl Airport (RSW)
- Miami Airport (MIA)
Porter Airlines contact information
- PD IATA Code
- +1 888 619 8622 Call
- flyporter.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.