Pros:At pick up, the receptionist requested more money than specified on my reservation.
Cons:I should have paid the amount on my reservation.
Pros:Pleasant employees and gave us a great car. So quick and easy at Quebec City Airport.
Cons:Although I booked on a Canadian website, and went to a Canadian place the booking ended up being in American dollars which made it not really a deal.
Cons:Charged 50 percent more at the airport
Pros:Everything was great, friendly staff, great car. and zero issues.
Cons:Drop off procedure was not clear. To be fair its airport set up and not Hert's policy. After hours drop off was not clear, but we figure it out.
Cons:We could have been told extra features we didn't see we had such as the GPS which we didn't recognize for three days.
Cons:Return faster the deposit needed
Pros:Well, we reserved 2 vans, but when we came to pick up, they did not have the vans, so they upgraded us to a Ford Flex. We did like the Ford Flex so that worked out well.
Cons:Luckily, even though we reserved a van - which is why we went with National, because they showed to have a van. When showed up to pick up, they did not have the van we reserved, so they gave us a Ford Flex. We did like the Ford Flex, so it worked out fine.
8.8 Very good
Pros:Overall a good experience
Cons:A little pricey
Cons:I'll appreciate to have the opportunity to drop off the car Down town instead of the airport.
Pros:Pick-up and drop-off was a breeze. Nice enough little car.
Cons:The inside of the car's windows were very dirty (covered in that new car "film").
Pros:Staff is Quebec was polite, professional, and helpful. Car was clean and in excellent condition. Drop off was super easy
Cons:No changes necessary.
Pros:The behaviour of the personal at the drop off
Cons:They gave us the car dirty and nobody came with us to check if the car was ready or not
Cons:NOT A FULL SIZE PICK UP! Ad advertised full size. I booked for a full size. Should get a fleet of full size pick ups. Would of made my life a lot easier.
Pros:Excellent welcoming from M. Murray. Thank you
Pros:Ease of service, blind spot warning sensors, friendly desk staff.
Cons:Driver's seat lever to move seat forward/back didn't work; no Enterprise parking space left at drop off; car horn blast on locking car with wireless key--what's the point?
Pros:At first I thought taking a large pickup vehicle would be abit excessive for two. However, with a full tank of fuel already provided and plenty of legroom inside the car it made the 8hr journey to our destination totally worth it. The car also had a great stereo system!
Cons:Nothing, although would love to drive a manual next time.
Pros:we got to the counter before they were open. Agent opened early so we could get going on the road
Pros:Everything was perfect.
Cons:The price was too high. Said that, Alamo was among the only few companies offering the service of dropping the car in Montreal, so good job.
Pros:The car was clean and roomy.
Cons:The car I reserved and expected to drive was apparently unavailable and a Kia Soul was the replacement. Your agent assured me that it was an upgrade but I found that it lacked power especially when passing and climbing hills. Rear window visibility could have been better. The radio tone was muddy.
8.0 Very good
Pros:No lines, attentive attendants.
Cons:Car pick of was a bit of a point in the direction we should walk, but we found it.
Cons:Car should not be in fleet. All seats were full of coffee/ drink stains. Very piggish. Car was very misused and with high mileage.
8.0 Very good
Pros:Easy to collect car
Cons:No clear instruction that I had to drop the car in a parking garage and then drop the key and parking ticket in the Budget/Avis office INSIDE Hilton Hotel.
Pros:Great service and hassel free.
Pros:Counter person was very professional. Excellent service.
Pros:Pick-up and drop off were simple and quick. Very pleased with the crew at the Quebec airport.
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