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One location in Québec City Airport
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Reviews
6.0 Okay
Nov 2022
5.6 Fair
Dec 2019
Pros:
At pick up, the receptionist requested more money than specified on my reservation.Cons:
I should have paid the amount on my reservation.9.2 Wonderful
Oct 2019
Pros:
Pleasant employees and gave us a great car. So quick and easy at Quebec City Airport.Cons:
Although I booked on a Canadian website, and went to a Canadian place the booking ended up being in American dollars which made it not really a deal.2.0 Poor
Sep 2019
Cons:
Charged 50 percent more at the airport9.6 Wonderful
Aug 2019
Pros:
Everything was great, friendly staff, great car. and zero issues.Cons:
Drop off procedure was not clear. To be fair its airport set up and not Hert's policy. After hours drop off was not clear, but we figure it out.10.0 Wonderful
Aug 2019
Cons:
We could have been told extra features we didn't see we had such as the GPS which we didn't recognize for three days.One location in Québec City Airport
One location in Québec City Airport
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7.2 Good
Sep 2019
Cons:
Return faster the deposit needed9.2 Wonderful
Jul 2019
Pros:
Well, we reserved 2 vans, but when we came to pick up, they did not have the vans, so they upgraded us to a Ford Flex. We did like the Ford Flex so that worked out well.Cons:
Luckily, even though we reserved a van - which is why we went with National, because they showed to have a van. When showed up to pick up, they did not have the van we reserved, so they gave us a Ford Flex. We did like the Ford Flex, so it worked out fine.8.8 Very good
Mar 2018
Pros:
Overall a good experienceCons:
A little pricey10.0 Wonderful
Nov 2017
Cons:
I'll appreciate to have the opportunity to drop off the car Down town instead of the airport.One location in Québec City Airport
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7.6 Good
Oct 2019
Pros:
Pick-up and drop-off was a breeze. Nice enough little car.Cons:
The inside of the car's windows were very dirty (covered in that new car "film").10.0 Wonderful
Sep 2019
Pros:
Staff is Quebec was polite, professional, and helpful. Car was clean and in excellent condition. Drop off was super easyCons:
No changes necessary.2.4 Poor
Jul 2017
Pros:
The behaviour of the personal at the drop offCons:
They gave us the car dirty and nobody came with us to check if the car was ready or not9.2 Wonderful
Jun 2017
Pros:
Pick upCons:
NOT A FULL SIZE PICK UP! Ad advertised full size. I booked for a full size. Should get a fleet of full size pick ups. Would of made my life a lot easier.10.0 Wonderful
Feb 2017
Pros:
Excellent welcoming from M. Murray. Thank you9.6 Wonderful
Jan 2017
Pros:
Ease of service, blind spot warning sensors, friendly desk staff.Cons:
Driver's seat lever to move seat forward/back didn't work; no Enterprise parking space left at drop off; car horn blast on locking car with wireless key--what's the point?One location in Québec City Airport
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10.0 Wonderful
Sep 2018
Pros:
At first I thought taking a large pickup vehicle would be abit excessive for two. However, with a full tank of fuel already provided and plenty of legroom inside the car it made the 8hr journey to our destination totally worth it. The car also had a great stereo system!Cons:
Nothing, although would love to drive a manual next time.10.0 Wonderful
Jul 2017
Pros:
we got to the counter before they were open. Agent opened early so we could get going on the road9.2 Wonderful
Oct 2016
Pros:
Everything was perfect.Cons:
The price was too high. Said that, Alamo was among the only few companies offering the service of dropping the car in Montreal, so good job.6.0 Okay
Sep 2016
Pros:
The car was clean and roomy.Cons:
The car I reserved and expected to drive was apparently unavailable and a Kia Soul was the replacement. Your agent assured me that it was an upgrade but I found that it lacked power especially when passing and climbing hills. Rear window visibility could have been better. The radio tone was muddy.8.0 Very good
Oct 2015
Pros:
No lines, attentive attendants.Cons:
Car pick of was a bit of a point in the direction we should walk, but we found it.4.0 Mediocre
Apr 2023
One location in Québec City Airport
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4.0 Mediocre
Sep 2018
Cons:
Car should not be in fleet. All seats were full of coffee/ drink stains. Very piggish. Car was very misused and with high mileage.8.0 Very good
Nov 2017
Pros:
Easy to collect carCons:
No clear instruction that I had to drop the car in a parking garage and then drop the key and parking ticket in the Budget/Avis office INSIDE Hilton Hotel.10.0 Wonderful
Dec 2016
Pros:
Great service and hassel free.10.0 Wonderful
Oct 2016
Pros:
Counter person was very professional. Excellent service.10.0 Wonderful
Aug 2016
Pros:
Pick-up and drop off were simple and quick. Very pleased with the crew at the Quebec airport.10.0 Wonderful
Jul 2022
One location in Québec City Airport
One location in Québec City Airport
2 locations in Québec City Airport
One location in Québec City Airport
One location in Québec City Airport
One location in Québec City Airport
Most popular car type | Economy |
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