Car rental at Santa Rosa Sonoma County Airport
Search hundreds of travel sites at once for car rental deals at Santa Rosa Sonoma County Airport (STS)
Same drop-off
Fri 16.06
Noon
Fri 23.06
Noon
Driver's age:
Cheap car rentals at Santa Rosa Sonoma County airport
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| Minivan |
| Passenger van |
| SUV |
| Commercial |
| Pickup truck |
Santa Rosa Sonoma County Airport car rental reviews and directory
Budget
7.3
Good
46 reviewsCleanliness
8.1
Comfort
7.6
Pick-up/Drop-off
7.2
Value for money
6.6
One location in Santa Rosa Sonoma County Airport
Filters
Reviews
2.0 Poor
Mar 2021
Pros:
the car was fine. no one was at the drop off location when I returned the car. now budget keeps calling saying i never returned the car. I did though. this is stupid.Cons:
customer service: i returned the car and now budget wont stop calling saying I never returned it. !! rediculous.8.0 Very good
Oct 2019
Pros:
Quick, easy and as simple as it should be.Cons:
I spoke with the representative at STS and confirmed that there wasn’t a fee to drop the car in San Fran at a different location. I picked the car up and noon and told him we were escaping the fires and dropping the car off today. We go to San Fran a couple of hours later. The office had closed at 1pm and the valet at the hotel told me there was a $25-$35 charge?8.0 Very good
Oct 2018
Pros:
The woman who helped me was very nice.9.6 Wonderful
Aug 2018
Pros:
I liked that it was easy to find, night drop was available.Cons:
Being late night drop off, would’ve made more sense to me a little better instructions about what papers are being dropped off. Also, a sensor had gone off about a brake light bulb that went out en route to my destination. No one was available to inform about this, so a space on the paper that gets turned in would be a good idea. I improvised and wrote it on the side2.0 Poor
Jun 2018
Cons:
Nobody was at the rental counter in Santa Rosa. Ended up going with another rental company.10.0 Wonderful
May 2017
Pros:
Very easy drop offCons:
The fellow at the counter first overcharge me until I corrected them pretty quickly corrected the problemAvis
8.4
Very good
24 reviewsBest rated
Cleanliness
8.3
Comfort
8.4
Pick-up/Drop-off
8.1
Value for money
8.6
One location in Santa Rosa Sonoma County Airport
Filters
Reviews
2.0 Poor
Oct 2022
10.0 Wonderful
Apr 2021
Pros:
The up grade do to my rental car not being there.Cons:
Nothing fast professional service6.0 Okay
Jul 2019
Cons:
I was told the car was in space 16 in the rental car lot. After 30 minutes of looking, and with the help of another Avis employee, I was told to look in the general car parking lot. Finally, I found it. Not happy!9.2 Wonderful
Feb 2018
Pros:
The service I received was so friendly and kind.Cons:
The signage indicating where the office was in the airport was not clear at all from outside of the building.2.0 Poor
Jul 2017
Cons:
When we arrived from our flight the Avis agent was not there. Agents from other rental car companies told us, and other travelers, that the Avis agent decided to go home early. We were there before the counter closed at 9:30 pm. I will never rent from Avis again!10.0 Wonderful
Mar 2017
Pros:
Great brand new Chevy malibu. Turns off when car is stops and comes back to life when break is let off - great mileage.Ace
6.6
Okay
28 reviewsCleanliness
5.9
Comfort
6.4
Pick-up/Drop-off
7.2
Value for money
6.6
One location in Santa Rosa Sonoma County Airport
Filters
Show reviews that mention
Reviews
7.6 Good
Nov 2020
Pros:
Car was clean and in good conditionCons:
No sign about where to drop off keys and the number left at the desk went to voicemail from which we never heard back. Fortunately someone finally informed us the drop box was outside. The attendant from pickup may have told us but it would be helpful to have a sign at the desk.2.0 Poor
Oct 2020
Pros:
The guy I picked the car up from was friendly and helpful. I declined insurance and I appreciate that he did not push it.Cons:
However, the car reeked of cigarettes after about 3 miles down the road, so I assume they cleaned the interior to eliminate the smell but not the air filter. That was kinda gross but not that big of a deal. The big deal was after I returned the car. I returned it an hour earlier than the deadline stated on the contract, but then got an email with an invoice stating I owed $20 for a late fee and I'm still trying to figure that one out. On top of that I was quoted $75 online, but then that jumped up to $99 inexplicably when I picked it up. I will update this to a better score if they fix the inaccurate bill but so far I am pretty disappointed.10.0 Wonderful
Mar 2020
Pros:
Ana was wonderful and explained everything. Extremely easy rental. Even offered a refund if I needed to cancel since I cancelled my vacation due to the coronavirus lock down.10.0 Wonderful
Feb 2020
Pros:
Easy in and out. Mercedes was very helpful and made sure we got the car quickly.2.0 Poor
Dec 2019
Pros:
The staff was friendly and understanding through all of our problems with the cars.Cons:
first car we got smelled so bad we had to return it after a couple hours. The second car they tried to give us smelled the same. It was like they dumped a bottle of perfume in the carpet to cover up smoke smell. The only car they had that didn't smell bad was a mini van. Not what I reserved. Two weeks after returning the van the $200 hold on my credit card is still there. Not happy about the whole experience.2.0 Poor
Dec 2019
Cons:
It shouldnt be in this businessHertz
6.0
Okay
10 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
5.0
One location in Santa Rosa Sonoma County Airport
Filters
Reviews
2.0 Poor
May 2017
Cons:
I was not told when I rented through Kayak I would have to take a taxi to get the car. What little I saved from renting through kayak was totally lost as I had to spend money to take a taxi to get the car and to return it. This was totally a bust and I will never rent through kayak again. I intend to write a yelp review and let everyone know how I was deceived.8.0 Very good
Apr 2017
Pros:
Nice car, comfortableCons:
Had to wait a long time in Santa Rosa for the car to be ready. (One hour after our flight arrived)2.0 Poor
Mar 2017
Pros:
NothingCons:
Ryder customer service2.0 Poor
Dec 2016
Cons:
I made a reservation. I called to ask a question and the woman who answered the phone said oh we don't have any cars today. Corporate is completely over booking us. it's a good thing I called or I would have shown up there to rent a car and been told they have no more cars.10.0 Wonderful
Jul 2016
Pros:
Extremely nice, attentive, and helpful staff member at the Sonoma County Airport terminal/ Hertz counter. He was even able to make a change that the phone-rep couldn't. When trying to make changes on the phone earlier, the rep was very kind and tried to help as much as she could.Cons:
The car had some minor damage, which wasn't inspected or logged by anyone as we picked up the car. This was never a problem, but we felt the need to take photos to be sure.2.0 Poor
Apr 2023
Sixt
5.9
Fair
29 reviewsCleanliness
6.0
Comfort
5.6
Pick-up/Drop-off
6.8
Value for money
5.2
One location in Santa Rosa Sonoma County Airport
Filters
Reviews
4.4 Mediocre
Apr 2019
Cons:
The car was filthy and the seats were stained. It also smelled like smoke.4.8 Mediocre
Jun 2018
Cons:
Not letting the customer know that there is not a gas station near the airport. So I was charged $50 for a half tank of gas.7.2 Good
May 2018
Pros:
The car was fuel efficient and compact which helped a TON in the greater Bay Area for travels.Cons:
The older model rented to me (based on the pricepoint but not entirely clear from the internet description) is an automatic that drives like a manual shift. Very specific feature of the Smart Car and was a little annoying when trying to pull a hill-side along the 101. Also, with high winds on the Richmond Bridge, the car felt VERY UNSAFE. The wind gusts were about 40-50mph and the car was swaying and wobbling in the lane. Yes, I knew to drive at a reduced speed but the bridge is 9miles long and it was a scary wind shaking 9mile drive. Something I didn't factor in.10.0 Wonderful
Mar 2018
Pros:
The pickup and drop-off went very smoothly. The company was easy to work with and the car was very clean. This was my first time driving a smart car. It is more roomy and comfortable than I would have guessed. It doesn't have a lot of power, but it makes up for that in gas mileage. There were no issues with the car itself - it was in great shape. No complaints at all. I would definitely rent with Sixt again.10.0 Wonderful
Feb 2018
Pros:
Great customer service. Easy and conviennt8.0 Very good
Jan 2018
Pros:
Gas mileage.Cons:
Wouldn't want to own a Ford Fusion. Steering wheel awkward width, uncomfortable in my hand.Enterprise Rent-A-Car
No score available yet
One location in Santa Rosa Sonoma County Airport
Ace Rental Cars
No score available yet
One location in Santa Rosa Sonoma County Airport
Easirent
No score available yet
One location in Santa Rosa Sonoma County Airport
National
No score available yet
One location in Santa Rosa Sonoma County Airport
Sunnycars
No score available yet
One location in Santa Rosa Sonoma County Airport
138 travelers who rented a car in Santa Rosa Sonoma County Airport gave the car agency they used an average rating of 7.1
Car rental locations at Santa Rosa Sonoma County Airport
Good to know
Most popular car type | Mini |
|---|
Top tips for renting a car at Santa Rosa Sonoma County airport
- With so many car rental companies to choose from, a car rental at Santa Rosa Sonoma County Airport (STS) is a cheap and convenient way to get from the airport to downtown Sonoma. A car rental will give you the flexibility of getting to other parts of the city, especially if you’re interested in exploring major attractions, such as Sonoma State Historical Park, Charles Schulz Museum, the hot springs at Fairmont Sonoma Mission Inn & Spa, and wine tasting at Enoteca Della Santina.
- Car rentals are preferred to the public transportation options from the airport since public options usually experience delays. The many drop-off locations may delay your journey to downtown Sonoma. Typically, taking a shuttle or a train to downtown Sonoma will take you at least 2h, while driving yourself from the airport will take you 43min. Moreover, while there is a wide range of public transportation options at the airport’s transportation area located directly in front of the terminal building, the car rental hall is in the terminal building, and renting a car means you can head to your destination directly and take a shorter time.
- Once you are ready to return your car rental at Santa Rosa Sonoma County Airport, you can return it to your respective car rental location. If you’re returning a car at Santa Rosa Sonoma County Airport due to an early flight, you may avoid any delays by dropping your car keys at designated key drop boxes available at your respective returning area, allowing you to catch your flight quickly and conveniently.
- Santa Rosa Sonoma County Airport experiences busy times like any other major city airport. This congestion is experienced during the morning and evening hours when most people are headed to and returning from work. Therefore, the airport road is most congested between these two rush hour periods, and it would not be easy to return your Santa Rosa Sonoma County car rental during these times. If you wish to make your return process smooth, you should avoid dropping off your car rental during the rush hours and instead drop it off at the less busy times.
- Book your rental car at Santa Rosa Sonoma County airport at least 1 day before your trip in order to get a below-average price