Car rental at Santa Rosa Sonoma County Airport

Car rental at Santa Rosa Sonoma County Airport

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Santa Rosa, CA, United States - Sonoma County
26 May — 2 Jun
Same drop-off
Santa Rosa, CA, United States - Sonoma County
Thu 26.05
Noon
Thu 02.06
Noon
Driver's age:

Search hundreds of travel sites at once for car rental deals at Santa Rosa Sonoma County Airport (STS)

Santa Rosa Sonoma County Airport car rental reviews and directory

Rated #1
Budget
Best rated
7.8 Good (45 reviews)
1 location in Santa Rosa Sonoma County Airport
Budget
Locations in Santa Rosa Sonoma County Airport
  • 8.2
  • 7.9
  • 7.6
  • 7.6
  • 7.5
Recent reviews
10.0 Excellent2022 Apr 28
Santa Rosa Airport is small, friendly and easy to navigate. Expensive.
8.0 Excellent2022 Feb 18
I requested a mid-size car and got a Prius at the same cost. Never drove on before. Pretty cool. I averaged 54mpg, which is way cool.
6.0 Good2021 Dec 21
When I received the car, the dashboard showed the message that the maintenance service was overdue. The cruise control was not working.
8.0 Excellent2021 Dec 13
It was good, we added a 2nd driver on and was able to extend my reservation with no issues.
10.0 Excellent2021 Aug 08
Attendant helped me modify reservation vehicle at crucial time
10.0 Excellent2021 Aug 03
Very easy pick-up and drop-off. Pricing competitive with other car rentals. Areas for improvement: USB port for cell phone did not work.
2.0 Mediocre2021 Mar 13
the car was fine. no one was at the drop off location when I returned the car. now budget keeps calling saying i never returned the car. I did though. this is stupid.customer service: i returned the car and now budget wont stop calling saying I never returned it. !! rediculous.
8.0 Excellent2019 Oct 28
Quick, easy and as simple as it should be.I spoke with the representative at STS and confirmed that there wasn’t a fee to drop the car in San Fran at a different location. I picked the car up and noon and told him we were escaping the fires and dropping the car off today. We go to San Fran a couple of hours later. The office had closed at 1pm and the valet at the hotel told me there was a $25-$35 charge?
8.0 Excellent2018 Oct 14
The woman who helped me was very nice.
9.6 Excellent2018 Aug 12
Easy to find drop off at nightI liked that it was easy to find, night drop was available.Being late night drop off, would’ve made more sense to me a little better instructions about what papers are being dropped off. Also, a sensor had gone off about a brake light bulb that went out en route to my destination. No one was available to inform about this, so a space on the paper that gets turned in would be a good idea. I improvised and wrote it on the side
Rated #2
Sixt
6.6 Good (31 reviews)
1 location in Santa Rosa Sonoma County Airport
Sixt
Locations in Santa Rosa Sonoma County Airport
  • 6.4
  • 6.3
  • 6.7
  • 7
  • 6.6
Recent reviews
4.4 Okay2019 Apr 01
The car was filthy and the seats were stained. It also smelled like smoke.
4.8 Okay2018 Jun 26
Fill up the gas tank before heading to the airport.Not letting the customer know that there is not a gas station near the airport. So I was charged $50 for a half tank of gas.
7.2 Good2018 May 14
Renting a Smart Car is an adventure in itselfThe car was fuel efficient and compact which helped a TON in the greater Bay Area for travels.The older model rented to me (based on the pricepoint but not entirely clear from the internet description) is an automatic that drives like a manual shift. Very specific feature of the Smart Car and was a little annoying when trying to pull a hill-side along the 101. Also, with high winds on the Richmond Bridge, the car felt VERY UNSAFE. The wind gusts were about 40-50mph and the car was swaying and wobbling in the lane. Yes, I knew to drive at a reduced speed but the bridge is 9miles long and it was a scary wind shaking 9mile drive. Something I didn't factor in.
10.0 Excellent2018 Mar 17
Easy to work withThe pickup and drop-off went very smoothly. The company was easy to work with and the car was very clean. This was my first time driving a smart car. It is more roomy and comfortable than I would have guessed. It doesn't have a lot of power, but it makes up for that in gas mileage. There were no issues with the car itself - it was in great shape. No complaints at all. I would definitely rent with Sixt again.
10.0 Excellent2018 Feb 05
Great customer service. Easy and conviennt
8.0 Excellent2018 Jan 23
Gas mileage.Wouldn't want to own a Ford Fusion. Steering wheel awkward width, uncomfortable in my hand.
8.0 Excellent2017 Nov 25
Smart carActually a nice little car, my first time in a Smart car. The automatic transmission was a bit slow in shifting, but the car drove well, handled well at freeway speeds. Turned on a dime parking. Nice ride.
2.0 Mediocre2017 Oct 27
NO ONE AVAILABLEHas a reservation guaranteed for 10/24/17 at 11:30PM - when i arrived the counter was closed!
10.0 Excellent2017 Oct 21
Smart carThe car was good and the airport rep was very nice
4.0 Okay2017 Oct 18
They gave me a manual transmission vehicle? Really?Not much, guy at counter nice, but car was terrible1st off the car was a manual transmission. Who rents stick shifts these days? Next car was worst color I've ever seen, a neon pea green? Won't be renting there again
Rated #3
Enterprise
9.6 Excellent (1 review)
1 location in Santa Rosa Sonoma County Airport
Enterprise
Locations in Santa Rosa Sonoma County Airport
  • 10
  • 10
  • 10
  • 10
  • 8
Recent reviews
Rated #4
National
8.8 Excellent (2 reviews)
1 location in Santa Rosa Sonoma County Airport
National
Locations in Santa Rosa Sonoma County Airport
  • 9
  • 9
  • 9
  • 9
  • 8
Recent reviews
Rated #5
Avis
8.3 Excellent (22 reviews)
1 location in Santa Rosa Sonoma County Airport
Avis
Locations in Santa Rosa Sonoma County Airport
  • 8.3
  • 8.2
  • 8.1
  • 8
  • 8.4
Recent reviews
10.0 Excellent2022 May 08
Quick and friendly service. The mini van was clean and met our needs perfectly.
10.0 Excellent2021 Aug 09
Drop off at LAX was a BREEZE. They even offered to drive us straight to Departures because we had so much luggage. I was pleasantly surprised by the whole experience.
7.9 Good2021 Jul 26
Pickup a bit confusing but drop off in San Francisco excellent. Car a bit tired but these days you take what you get!
10.0 Excellent2021 Apr 04
The up grade do to my rental car not being there.Nothing fast professional service
6.0 Good2019 Jul 10
I was told the car was in space 16 in the rental car lot. After 30 minutes of looking, and with the help of another Avis employee, I was told to look in the general car parking lot. Finally, I found it. Not happy!
9.2 Excellent2018 Feb 16
Very kind serviceThe service I received was so friendly and kind.The signage indicating where the office was in the airport was not clear at all from outside of the building.
2.0 Mediocre2017 Jul 21
No agent- Awful ExperienceWhen we arrived from our flight the Avis agent was not there. Agents from other rental car companies told us, and other travelers, that the Avis agent decided to go home early. We were there before the counter closed at 9:30 pm. I will never rent from Avis again!
10.0 Excellent2017 Mar 03
month long rentalGreat brand new Chevy malibu. Turns off when car is stops and comes back to life when break is let off - great mileage.
4.8 Okay2017 Jan 20
They closed down before quitting time. It was horrid.
8.8 Excellent2016 Mar 02
Small airport, no wait, easy transaction.
Rated #6
Ace
7.4 Good (18 reviews)
1 location in Santa Rosa Sonoma County Airport
Ace
Locations in Santa Rosa Sonoma County Airport
  • 6.7
  • 7.1
  • 7.4
  • 7.5
  • 7.3
Recent reviews
10.0 Excellent2022 Feb 25
Might have mentioned that the vehicle was 2006 and had limited features that are pretty common in most cars in 2022. i.e. inputs, Bluetooth, GPS, back-up camera, etc.
10.0 Excellent2021 Aug 24
The Ace Rep was easy to deal with and did a great job.
7.6 Good2020 Nov 11
Car was clean and in good conditionNo sign about where to drop off keys and the number left at the desk went to voicemail from which we never heard back. Fortunately someone finally informed us the drop box was outside. The attendant from pickup may have told us but it would be helpful to have a sign at the desk.
2.0 Mediocre2020 Oct 12
The guy I picked the car up from was friendly and helpful. I declined insurance and I appreciate that he did not push it.However, the car reeked of cigarettes after about 3 miles down the road, so I assume they cleaned the interior to eliminate the smell but not the air filter. That was kinda gross but not that big of a deal. The big deal was after I returned the car. I returned it an hour earlier than the deadline stated on the contract, but then got an email with an invoice stating I owed $20 for a late fee and I'm still trying to figure that one out. On top of that I was quoted $75 online, but then that jumped up to $99 inexplicably when I picked it up. I will update this to a better score if they fix the inaccurate bill but so far I am pretty disappointed.
10.0 Excellent2020 Mar 23
Ana was wonderful and explained everything. Extremely easy rental. Even offered a refund if I needed to cancel since I cancelled my vacation due to the coronavirus lock down.
10.0 Excellent2020 Feb 16
Easy in and out. Mercedes was very helpful and made sure we got the car quickly.
2.0 Mediocre2019 Dec 24
The staff was friendly and understanding through all of our problems with the cars.first car we got smelled so bad we had to return it after a couple hours. The second car they tried to give us smelled the same. It was like they dumped a bottle of perfume in the carpet to cover up smoke smell. The only car they had that didn't smell bad was a mini van. Not what I reserved. Two weeks after returning the van the $200 hold on my credit card is still there. Not happy about the whole experience.
2.0 Mediocre2019 Dec 09
It shouldnt be in this business
7.6 Good2019 Nov 18
The seats had stains on them.
10.0 Excellent2019 Oct 11
Staff was good and quickIt was all fine
Rated #7
Hertz
5.7 Okay (8 reviews)
1 location in Santa Rosa Sonoma County Airport
Hertz
Locations in Santa Rosa Sonoma County Airport
  • 6
  • 6
  • 5.7
  • 5.2
  • 5.5
Recent reviews
2.0 Mediocre2017 May 30
I was not told when I rented through Kayak I would have to take a taxi to get the car. What little I saved from renting through kayak was totally lost as I had to spend money to take a taxi to get the car and to return it. This was totally a bust and I will never rent through kayak again. I intend to write a yelp review and let everyone know how I was deceived.
8.0 Excellent2017 Apr 06
Nice car, comfortableHad to wait a long time in Santa Rosa for the car to be ready. (One hour after our flight arrived)
2.0 Mediocre2017 Mar 29
NothingRyder customer service
2.0 Mediocre2016 Dec 28
What? You don't have a car? Why did you confirm myI made a reservation. I called to ask a question and the woman who answered the phone said oh we don't have any cars today. Corporate is completely over booking us. it's a good thing I called or I would have shown up there to rent a car and been told they have no more cars.
10.0 Excellent2016 Jul 05
Extremely nice and helpful staff membersExtremely nice, attentive, and helpful staff member at the Sonoma County Airport terminal/ Hertz counter. He was even able to make a change that the phone-rep couldn't. When trying to make changes on the phone earlier, the rep was very kind and tried to help as much as she could.The car had some minor damage, which wasn't inspected or logged by anyone as we picked up the car. This was never a problem, but we felt the need to take photos to be sure.
Easirent
1 location in Santa Rosa Sonoma County Airport
Easirent
Locations in Santa Rosa Sonoma County Airport
Recent reviews
Sunnycars
1 location in Santa Rosa Sonoma County Airport
Sunnycars
Locations in Santa Rosa Sonoma County Airport
Recent reviews
127 travelers who rented a car in Santa Rosa Sonoma County Airport gave the car agency they used an average rating of 7.4

Car rental locations at Santa Rosa Sonoma County Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Santa Rosa Sonoma County Airport

  • With so many car rental companies to choose from, a car rental at Santa Rosa Sonoma County Airport (STS) is a cheap and convenient way to get from the airport to downtown Sonoma. A car rental will give you the flexibility of getting to other parts of the city, especially if you’re interested in exploring major attractions, such as Sonoma State Historical Park, Charles Schulz Museum, the hot springs at Fairmont Sonoma Mission Inn & Spa, and wine tasting at Enoteca Della Santina.
  • Car rentals are preferred to the public transportation options from the airport since public options usually experience delays. The many drop-off locations may delay your journey to downtown Sonoma. Typically, taking a shuttle or a train to downtown Sonoma will take you at least 2h, while driving yourself from the airport will take you 43min. Moreover, while there is a wide range of public transportation options at the airport’s transportation area located directly in front of the terminal building, the car rental hall is in the terminal building, and renting a car means you can head to your destination directly and take a shorter time.
  • Once you are ready to return your car rental at Santa Rosa Sonoma County Airport, you can return it to your respective car rental location. If you’re returning a car at Santa Rosa Sonoma County Airport due to an early flight, you may avoid any delays by dropping your car keys at designated key drop boxes available at your respective returning area, allowing you to catch your flight quickly and conveniently.
  • Santa Rosa Sonoma County Airport experiences busy times like any other major city airport. This congestion is experienced during the morning and evening hours when most people are headed to and returning from work. Therefore, the airport road is most congested between these two rush hour periods, and it would not be easy to return your Santa Rosa Sonoma County car rental during these times. If you wish to make your return process smooth, you should avoid dropping off your car rental during the rush hours and instead drop it off at the less busy times.
  • Book your rental car at Santa Rosa Sonoma County Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Santa Rosa Sonoma County Airport