Car rental at Santa Rosa Sonoma County Airport
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Cheap car rentals at Santa Rosa Sonoma County airport
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| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| Minivan |
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| Pickup truck |
Top tips for renting a car at Santa Rosa Sonoma County airport
- With so many car rental companies to choose from, a car rental at Santa Rosa Sonoma County Airport (STS) is a cheap and convenient way to get from the airport to downtown Sonoma. A car rental will give you the flexibility of getting to other parts of the city, especially if you’re interested in exploring major attractions, such as Sonoma State Historical Park, Charles Schulz Museum, the hot springs at Fairmont Sonoma Mission Inn & Spa, and wine tasting at Enoteca Della Santina.
- Car rentals are preferred to the public transportation options from the airport since public options usually experience delays. The many drop-off locations may delay your journey to downtown Sonoma. Typically, taking a shuttle or a train to downtown Sonoma will take you at least 2h, while driving yourself from the airport will take you 43min. Moreover, while there is a wide range of public transportation options at the airport’s transportation area located directly in front of the terminal building, the car rental hall is in the terminal building, and renting a car means you can head to your destination directly and take a shorter time.
- Once you are ready to return your car rental at Santa Rosa Sonoma County Airport, you can return it to your respective car rental location. If you’re returning a car at Santa Rosa Sonoma County Airport due to an early flight, you may avoid any delays by dropping your car keys at designated key drop boxes available at your respective returning area, allowing you to catch your flight quickly and conveniently.
- Santa Rosa Sonoma County Airport experiences busy times like any other major city airport. This congestion is experienced during the morning and evening hours when most people are headed to and returning from work. Therefore, the airport road is most congested between these two rush hour periods, and it would not be easy to return your Santa Rosa Sonoma County car rental during these times. If you wish to make your return process smooth, you should avoid dropping off your car rental during the rush hours and instead drop it off at the less busy times.
- Book your rental car at Santa Rosa Sonoma County airport at least 1 day before your trip in order to get a below-average price
FAQs about renting a car at Santa Rosa Sonoma County airport
What type of documentation is required to rent a car at Santa Rosa Sonoma County Airport?
When reserving a car rental at Santa Rosa Sonoma County Airport, you need to be at least 21 years old. Keep in mind that you’ll be required to have a valid driver’s license. Additionally, a major credit card or debit card in your name will be required for payment. Individuals with learners’ or instructional permits will not be eligible to rent a car at the airport. However, a spouse or domestic partner is the only one permitted as an additional driver on a rental car secured with a debit card.
Which rental car companies are easiest to return a car to Santa Rosa Sonoma County Airport?
The car rental companies with the most straightforward process to return the car at Santa Rosa Sonoma County Airport include Enterprise, Avis, Hertz, National, and Budget because their rental counters are located inside the main terminal building. When returning your car rental, park it at the designated company’s return lot and place the keys in the drop-box in your company’s rental counter inside the terminal building.
What kinds of amenities are available at Santa Rosa Sonoma County Airport car rental hall?
Santa Rosa Sonoma County Airport car rental hall is situated right inside the terminal building, thus making it convenient for travelers looking for car rentals at STS. At the rental counter, you will have access to several amenities, including mobile charging stations to keep all your devices juiced before getting on the road. They also offer restrooms, including wheelchair-accessible bathrooms, and vending machines should you need to grab a quick bite before driving off in your Santa Rosa Sonoma County Airport car rental.
Which car rental companies will pick you up at Santa Rosa Sonoma County airport?
Car rental companies that offer shuttle or pick-up services from Santa Rosa Sonoma County airport to off-airport locations include Avis, Budget, Enterprise Rent-A-Car, Hertz, National, and Sixt.
Santa Rosa Sonoma County Airport car rental reviews and directory
Budget
7.1
Good
48 reviewsCleanliness
8.1
Comfort
7.7
Pick-up/Drop-off
7.1
Value for money
6.7
One location in Santa Rosa Sonoma County Airport
Filters
Reviews
10.0 Wonderful
Dec 2023
2.0 Poor
Mar 2021
Pros:
the car was fine. no one was at the drop off location when I returned the car. now budget keeps calling saying i never returned the car. I did though. this is stupid.Cons:
customer service: i returned the car and now budget wont stop calling saying I never returned it. !! rediculous.8.0 Very good
Oct 2019
Pros:
Quick, easy and as simple as it should be.Cons:
I spoke with the representative at STS and confirmed that there wasn’t a fee to drop the car in San Fran at a different location. I picked the car up and noon and told him we were escaping the fires and dropping the car off today. We go to San Fran a couple of hours later. The office had closed at 1pm and the valet at the hotel told me there was a $25-$35 charge?8.0 Very good
Oct 2018
Pros:
The woman who helped me was very nice.9.6 Wonderful
Aug 2018
Pros:
I liked that it was easy to find, night drop was available.Cons:
Being late night drop off, would’ve made more sense to me a little better instructions about what papers are being dropped off. Also, a sensor had gone off about a brake light bulb that went out en route to my destination. No one was available to inform about this, so a space on the paper that gets turned in would be a good idea. I improvised and wrote it on the side2.0 Poor
Jun 2018
Cons:
Nobody was at the rental counter in Santa Rosa. Ended up going with another rental company.Ace
6.3
Okay
30 reviewsCleanliness
5.7
Comfort
6.1
Pick-up/Drop-off
7.0
Value for money
6.3
One location in Santa Rosa Sonoma County Airport
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Reviews
4.0 Mediocre
Feb 2024
2.0 Poor
Jan 2024
7.6 Good
Nov 2020
Pros:
Car was clean and in good conditionCons:
No sign about where to drop off keys and the number left at the desk went to voicemail from which we never heard back. Fortunately someone finally informed us the drop box was outside. The attendant from pickup may have told us but it would be helpful to have a sign at the desk.2.0 Poor
Oct 2020
Pros:
The guy I picked the car up from was friendly and helpful. I declined insurance and I appreciate that he did not push it.Cons:
However, the car reeked of cigarettes after about 3 miles down the road, so I assume they cleaned the interior to eliminate the smell but not the air filter. That was kinda gross but not that big of a deal. The big deal was after I returned the car. I returned it an hour earlier than the deadline stated on the contract, but then got an email with an invoice stating I owed $20 for a late fee and I'm still trying to figure that one out. On top of that I was quoted $75 online, but then that jumped up to $99 inexplicably when I picked it up. I will update this to a better score if they fix the inaccurate bill but so far I am pretty disappointed.10.0 Wonderful
Mar 2020
Pros:
Ana was wonderful and explained everything. Extremely easy rental. Even offered a refund if I needed to cancel since I cancelled my vacation due to the coronavirus lock down.10.0 Wonderful
Feb 2020
Pros:
Easy in and out. Mercedes was very helpful and made sure we got the car quickly.Avis
8.4
Very good
24 reviewsCleanliness
8.3
Comfort
8.4
Pick-up/Drop-off
8.1
Value for money
8.6
One location in Santa Rosa Sonoma County Airport
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Reviews
2.0 Poor
Oct 2022
10.0 Wonderful
Apr 2021
Pros:
The up grade do to my rental car not being there.Cons:
Nothing fast professional service6.0 Okay
Jul 2019
Cons:
I was told the car was in space 16 in the rental car lot. After 30 minutes of looking, and with the help of another Avis employee, I was told to look in the general car parking lot. Finally, I found it. Not happy!9.2 Wonderful
Feb 2018
Pros:
The service I received was so friendly and kind.Cons:
The signage indicating where the office was in the airport was not clear at all from outside of the building.2.0 Poor
Jul 2017
Cons:
When we arrived from our flight the Avis agent was not there. Agents from other rental car companies told us, and other travelers, that the Avis agent decided to go home early. We were there before the counter closed at 9:30 pm. I will never rent from Avis again!10.0 Wonderful
Mar 2017
Pros:
Great brand new Chevy malibu. Turns off when car is stops and comes back to life when break is let off - great mileage.Enterprise Rent-A-Car
8.0
Very good
4 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
8.0
One location in Santa Rosa Sonoma County Airport
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Reviews
4.0 Mediocre
May 2021
Pros:
Quick serviceCons:
I was given a half full tank but the paper work I received said full. I didn’t notice until I returned the car and the final invoice included a $67 fuel charge. Annoying as hell.Hertz
6.0
Okay
10 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
5.0
One location in Santa Rosa Sonoma County Airport
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Reviews
2.0 Poor
May 2017
Cons:
I was not told when I rented through Kayak I would have to take a taxi to get the car. What little I saved from renting through kayak was totally lost as I had to spend money to take a taxi to get the car and to return it. This was totally a bust and I will never rent through kayak again. I intend to write a yelp review and let everyone know how I was deceived.8.0 Very good
Apr 2017
Pros:
Nice car, comfortableCons:
Had to wait a long time in Santa Rosa for the car to be ready. (One hour after our flight arrived)2.0 Poor
Mar 2017
Pros:
NothingCons:
Ryder customer service2.0 Poor
Dec 2016
Cons:
I made a reservation. I called to ask a question and the woman who answered the phone said oh we don't have any cars today. Corporate is completely over booking us. it's a good thing I called or I would have shown up there to rent a car and been told they have no more cars.10.0 Wonderful
Jul 2016
Pros:
Extremely nice, attentive, and helpful staff member at the Sonoma County Airport terminal/ Hertz counter. He was even able to make a change that the phone-rep couldn't. When trying to make changes on the phone earlier, the rep was very kind and tried to help as much as she could.Cons:
The car had some minor damage, which wasn't inspected or logged by anyone as we picked up the car. This was never a problem, but we felt the need to take photos to be sure.2.0 Poor
Apr 2023
National
4.9
Mediocre
2 reviewsCleanliness
4.9
Comfort
4.9
Pick-up/Drop-off
4.9
Value for money
4.9
One location in Santa Rosa Sonoma County Airport
Sixt
7.4
Good
29 reviewsOne location in Santa Rosa Sonoma County Airport
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Reviews
4.4 Mediocre
Apr 2019
Cons:
The car was filthy and the seats were stained. It also smelled like smoke.4.8 Mediocre
Jun 2018
Cons:
Not letting the customer know that there is not a gas station near the airport. So I was charged $50 for a half tank of gas.7.2 Good
May 2018
Pros:
The car was fuel efficient and compact which helped a TON in the greater Bay Area for travels.Cons:
The older model rented to me (based on the pricepoint but not entirely clear from the internet description) is an automatic that drives like a manual shift. Very specific feature of the Smart Car and was a little annoying when trying to pull a hill-side along the 101. Also, with high winds on the Richmond Bridge, the car felt VERY UNSAFE. The wind gusts were about 40-50mph and the car was swaying and wobbling in the lane. Yes, I knew to drive at a reduced speed but the bridge is 9miles long and it was a scary wind shaking 9mile drive. Something I didn't factor in.10.0 Wonderful
Mar 2018
Pros:
The pickup and drop-off went very smoothly. The company was easy to work with and the car was very clean. This was my first time driving a smart car. It is more roomy and comfortable than I would have guessed. It doesn't have a lot of power, but it makes up for that in gas mileage. There were no issues with the car itself - it was in great shape. No complaints at all. I would definitely rent with Sixt again.10.0 Wonderful
Feb 2018
Pros:
Great customer service. Easy and conviennt8.0 Very good
Jan 2018
Pros:
Gas mileage.Cons:
Wouldn't want to own a Ford Fusion. Steering wheel awkward width, uncomfortable in my hand.Easirent
4.6
Mediocre
No reviews available
One location in Santa Rosa Sonoma County Airport
Ace Rental Cars
No score available yet
One location in Santa Rosa Sonoma County Airport
Sunnycars
No score available yet
One location in Santa Rosa Sonoma County Airport
Car rental locations at Santa Rosa Sonoma County Airport
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Most popular car type | Mini |
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