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|Top route||Riyadh King Khaled Intl to Jeddah King Abdulaziz Intl|
|Top airport||Riyadh King Khaled Intl|
Pros: Saudi Airlines
Cons: Cairo airport processing
Pros: The crew and the plan was new
Cons: no selection of the food and drinks,
Pros: Services cleanness
Cons: Clean the bathroom often water all over
Cons: Improvements in everything
Cons: Improvements in almost every thing
Pros: The flying crew and flight itself was great
Cons: The boarding personnel and the luggages cares was terrible. I had probably the worst experience possible.
Cons: It need a lot to improve
Pros: The whole experience was pleasant
Cons: The boarding process and the gate agent should have much better people skills
Cons: Upgraded my ticket to Buisness class only to find out that I could have only 1 bag, so I was forced to pay for my second bag despite having a Buisness class ticket!
Pros: Nice cooperative crew & fairly comfortable seating
Cons: dont know
Pros: The crew was very kind and attentive.
Cons: We waited over an hour at the new terminal to be bussed to the old terminal where the business lounge was.
Cons: Leave on time
Pros: Nothing at all!!
Cons: The staff needs to be helpful Extremely disgusting seats and trays. Filthy and smelly, full of stains. So disappointed! And no tv???!!!! For a 4.5 hour flight that’s brutal! The one big screen we were all supposed to share didn’t even work. Much much work needed
Pros: The staff on board was very friendly, warm.
Cons: The bathrooms could have been cleaner. Staff does not show up at all on the staff call button.
Pros: Great crew! Smooth flight!
Pros: Great crew!
Cons: I would’ve like more desert options.
Cons: The boarding process was so poor and clumsy that made the take off an hour plus delay. The plain was almost 10 miles away from the departing gate. Ground staff were unfriendly, rude, ignorant.
Cons: Excellent customer service
Pros: the food is good
Cons: the bathrooms need to be cleaned
Pros: yes crew and flight was very good
Cons: every thing is good
Pros: Nothing really.
Cons: The aircraft was an old one. Seats were uncomfortable, entertainment screen was nonfunctional, non of the buttons of the control stick worked, headphone connector ports were broken. Can’t say a single good thing about this flight.
Pros: very poor experience transiting through Jeddah airport
Cons: There was no wheelchair that was request. Had to walk long distance in severe pain. no one bothered to listen. Will never fly Saudia again
Pros: Crew is extremely friendly
Pros: Worst customer service ever
Pros: No more Saudia. Worst customer service ever.
Pros: Everything was okay, except they have really bad transition from the two flights in the airport . And suitcase was delivered to me the next day, and was opened and a bag of 230$ was stolen
Cons: Don't steal people’ stuff
Pros: Crew was okay and seats were comfortable
Cons: Food and boarding
Cons: Change the food which was tasteless and was only bread.
Cons: Connecting in Jeddah is a mightmare.