Book Sixt car rentals in Antwerp

charged for damage after drop off

Pros: nothing there was no one available to inspect vehicle

Cons: We dropped the car off on Sunday and the facility in Antwerp was closed Sunday and possibly Monday (i believe it was closed for holiday?) There was no on to inspect the vehicle; the parking was in an exposed small parking lot. We were later notified of a scratch on the hood that most definitely wasn't there when we left the vehicle. In addition to holding us responsible, they are charging about $1,200 to repair a scratch, which seems excessive. I will admit I don't know the cost of body work in Antwerp but nonetheless, the vehicle was not damaged while in our care.

Cons: I'd like to cancel the insurance just after I did and....

The address of the office of Sixt Rental in Antwer

Pros: The car was good and the service was fast

Cons: The address was hard to find, if you try to find it with a GPS you end up at a point near the port of Antwerp, but not near the actual office. I had that problem not only with my GPS on the phone, but also with the GPS of the rented car, and with the GPS of the taxi that I had to take to get there. So in the end I paid extra for a taxi and I was late for an important meeting! When I explained to the lady on the counter she gave no relevant answer.

Une véritable arnaque!

Pros: Nothing, the office is barely visible, remotely located in an industrial area which closes at 6pm. More than 30 min taxi from Antwerp train station. Just skip it!

Cons: Difficult to find office, remotely located. And most importantly closed when I arrived at 18h30 despite being advertised as "24h pick up and drop off". The emergency phone no on the wall doesn't answer. Sixt wont refund my pre-payment because "you have to book out of hours appointments before". Thanks, but it was not mentioned anywhere when I booked! What a scam this is! Just forget Sixt in Antwerp! I ended up paying 5 times the price of the rental in order to get on time to my appointment, well 6 times with the pre-payment! Résultat j'ai payé 4 fois le prix de la location en taxi pour être à mon rdv à l'heure. Passez votre chemin avec Sixt à Anvers!