Guest reviews
Overall rating
8.3
Excellent
Based on 8 reviews
Cleanliness
8.2
Comfort
8.2
Pick-up/Drop-off
8.2
Value for money
8.2
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Pros
"Car was great and clean"
(in 1659 reviews)
"Great vehicle and friendly staff."
(in 893 reviews)
"Customer service is very good"
(in 198 reviews)
Cons
"Never renting from them again!"
(in 160 reviews)
"The customer service was terrible."
(in 196 reviews)
"The car was not cleaned."
(in 1350 reviews)
Recent reviews
Traveler rating
3
0
1
1
0
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10.0
Pros: Friendly staff. Easy, quick experience.
Cons: Nothing. Was perfect
review from
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10.0
Pros: Easy pick up and drop off. Great service.
Cons: Maybe include a map of the area, including highways leading out of town. I overheard 2 people, plus myself, asking for directions before getting into the car.
review from
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4.4
Horrible customer service
Pros: Car was good
Cons: Customer service was poor, only one person for everyone and very slow
review from
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4.0
Cons: We waited for over an hour for our car to be ready. The manager was nice, but did nothing for our inconvenience.
review from
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10.0
Kayak mislead
Pros: Kayak showed an image of the van I was renting, which was a 9 passenger van. However, upon arrival all Sixt had to offer was a small van that could not accommodate six people. We had to spend twice the money and rent another car so we could all fit. We had to pay twice the gas and tolls.
review from
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- Mini rental cars from Sixt in San Sebastian are around 40% cheaper than other car types, on average
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