Guest reviews
Overall rating
7.8
Good
Based on 21 reviews
Cleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
7.8
Value for money
7.6
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Pros
"Car was great and clean"
(in 1659 reviews)
"Great vehicle and friendly staff."
(in 893 reviews)
"Customer service is very good"
(in 198 reviews)
Cons
"Never renting from them again!"
(in 160 reviews)
"The customer service was terrible."
(in 196 reviews)
"The car was not cleaned."
(in 1350 reviews)
Recent reviews
Traveler rating
5
1
0
0
2
Find reviews that mention:
customer service
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car was clean
staff was friendly
great car
pick up and drop
great service
great experience
picked up the car
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car available
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great price
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6.4
Pros: Staff was great - a little pushy on buying insurance - but typical - so no problem at all. The problem was the key drop off. Despite an email received, I spent 45 minutes trying to find where to put keys - no box anywhere near cars or rental counters. Finally tried to hide them on rental desk
review from
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9.6
Reliable always
Pros: Newer car- clean with good space. Efficient at counter when picking up and dropping off. Zero issues as always
review from
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2.0
Cons: We booked a car to be returned to Piazzale Roma in Venice Italy. With printed confirmation from them. However, nobody informed us that there is actually NO SIXT office at all at that location!! It was a Saturday, nobody picked up the phone when we called multiple times trying to figure out where to go. We were given an exact address that did not exist! After 3 hours of going back and forth in the area in torching heat and with 2 young children, one police officer on the road suggested we return the car at the airport. We did. The airport is far from there. We had to take the cab back to Piazzale Roma. We tried to complain at the airport counter, but nobody cared" I am just working here, I am not in charge". I said, please give me a receipt that I actually returned the car. They did not want to; they said it will come in my e-mail in a few days !!??!! It did come in the mail a few days later, but really, I had no proof that that I actually returned the car ok and in time!
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9.6
Everything was smooth
Pros: In and out in under 15 minutes
Cons: The car had Bluetooth for phone calls, but not music
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10.0
Pros: Fast service. Car model Fiat 500 was as expected from my reservation choice as well as being practically brand new. A bit smaller car than the Ford Focus I saw on the website but on the other hand very economical for gas consumption. Would consider renting from Sixt via Kayak again.
review from
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2.0
Non existent service
Pros: Nothing.
Cons: In spite of knowing the flight number, there was no one at the Sixt desk to sign out the car. No contact details. Nothing.
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10.0
Pros: Speedy and easy transaction upon pick-up.
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10.0
Venice Rental
Pros: Small car - Fiat 500 - Great Price - Worked fine - Easy to maneuver on the tight mountain roads and places we travelled to. Stick shift was smooth - Return was uneventful.
Cons: They put a $650 charge on my credit card that has yet to be lifted - It has only been a couple of days since I returned it. I expect this will resolve itself in the next few days since the invoice I got emailed to me was correct.
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- 25% of our users found rental cars from Sixt in Venice for ₪54 or less
- Supplier choice rental cars from Sixt in Venice are around 72% cheaper than other car types, on average