2.0
I was overcharged 89 eurosReviewed 2023 Oct 11
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10.0
Easy pickup, and car worked perfectlyReviewed 2022 Nov 20
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2.0
Beware of Sixt in general, but particularly the one in Zagreb. While SIXT has reported record profits, you will find out how they are making all that money when you visit a center to pick up the car that you booked online, and are forcefully coerced into buying insurance and protections that you don’t need.Reviewed 2022 Oct 23
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8.0
Everything was excellent with the pick up in downtown Zebreg. The drop off at the hotel Rixos in Dubrovnik was a little unclear. The Sixt desk was closed at noon, so as instructed on the app, left the keys and paperwork with the front desk at the hotel. Not sure how or when my deposit will be refunded.Reviewed 2022 Oct 10
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10.0
All in all a great experience. Would recommend it to all, well done sixt!Reviewed 2022 Oct 03
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10.0
Great hospitality and assistance!Reviewed 2022 Aug 15
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10.0
TopReviewed 2022 Jul 04
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2.0
Pros:The clerk was not friendly and helpful.Cons:respect to customerReviewed 2020 Dec 22
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2.0
Pros:I was unable to leave Thailand to go to England then to Croatia for my holiday. I contacted SIXT on many occasions and they would not allow me to cancel my booking without loosing money. I will not rent with them again.Reviewed 2020 Aug 04
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6.8
Pros:I booked a Renault scenic (intermediate class) and instead received a station wagon - they were adamant in convincing me that they are the same class. Regardless, they were not professional in their attitude and offered me a different car which that I would have to pay additionally. Quite ridiculous and this would never happen in the US. I do not have good experiences with your franchise office in CroatiaReviewed 2020 Jun 28
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6.4
Pros:I rented a lower range car - an Opel astra. The car was really nice - lots of tech, comfortable, and more than enough for 4 people. We took the car from Zagreb, to the parks, down the coast all the way to Dubrovnik and back to Zagreb. Really outstanding my car. Rental car is a great way to travel croatia if you have timeCons:The experience at their office felt like they were trying to get me for every penny. they pressured me hard to upgrade for a bunch of extra stuff i didn’t need. Even without the upgrade the price at their office was hundreds more than the “total price” through kayak which was a shock. They (I thought) casually asked about my travel plan and I mentioned we were going to Dubrovnik. The reason they asked was to tack on an “International fee” which is a sheet of paper for ~40 euro fee because we drove through (15 minutes) Bosnia to get to Dubrovnik... didn’t see one person get asked for this so I wouldn’t share my itinerary with them if I did it again. I felt that they were not interested in my trip or helping me, only in increasing their sales.Reviewed 2020 Apr 05
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8.0
Pros:the staff was very friendly and helpful--especially in Zagreb AirportCons:the GPS system stopped working at some point and then came on again the next time I turned on the car. this was annoying, as I needed it when it wasn't working. the signage in Ljubljana airport -- e.g. where to return rental cars -- is not good and should definitely be improvedReviewed 2019 Nov 25
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