Book Sixt car rentals in Zagreb

Pros: The clerk was not friendly and helpful.

Cons: respect to customer

Pros: I was unable to leave Thailand to go to England then to Croatia for my holiday. I contacted SIXT on many occasions and they would not allow me to cancel my booking without loosing money. I will not rent with them again.

Pros: I rented a lower range car - an Opel astra. The car was really nice - lots of tech, comfortable, and more than enough for 4 people. We took the car from Zagreb, to the parks, down the coast all the way to Dubrovnik and back to Zagreb. Really outstanding my car. Rental car is a great way to travel croatia if you have time

Cons: The experience at their office felt like they were trying to get me for every penny. they pressured me hard to upgrade for a bunch of extra stuff i didn’t need. Even without the upgrade the price at their office was hundreds more than the “total price” through kayak which was a shock. They (I thought) casually asked about my travel plan and I mentioned we were going to Dubrovnik. The reason they asked was to tack on an “International fee” which is a sheet of paper for ~40 euro fee because we drove through (15 minutes) Bosnia to get to Dubrovnik... didn’t see one person get asked for this so I wouldn’t share my itinerary with them if I did it again. I felt that they were not interested in my trip or helping me, only in increasing their sales.

Pros: The car

Cons: The pick up and the drop off

So-so

Pros: Car was good

Cons: Drop off was lengthy at Zagreb, due inadequate staffing. Also, the price was higher than expected. There were several fees that were not disclosed at time of booking.

Nightmare drop off

Pros: Staff was efficient.

Cons: Do you know those anxious dreams when you are trying to get somewhere and keep driving in circles while the clock ticks loudly towards your flight departure? The Zabrek airport is newly built and the rental car office has not taken the trouble to let people know. We could not find it and kept driving in circles until a call to headquarters informed us that this was a common problem. People going to the old airport site instead. Arghhhhhhh! So glad we gave ourselves an extra hour just in case. Once we found the airport everything went smoothly.

Scammers: avoid at all costs

Pros: Nothing positive to say about this company.

Cons: Sixt Croatia is a scamming operation. Charged me an "age excess waiver" fee because apparently my date of birth had been entered wrong during pre booking. Then told me they couldn't change the info and that I woukd have to pay the extra. Avoid this company at all costs.