Pros: The clerk was not friendly and helpful.
Cons: respect to customer
Pros: I was unable to leave Thailand to go to England then to Croatia for my holiday. I contacted SIXT on many occasions and they would not allow me to cancel my booking without loosing money. I will not rent with them again.
Pros: I booked a Renault scenic (intermediate class) and instead received a station wagon - they were adamant in convincing me that they are the same class. Regardless, they were not professional in their attitude and offered me a different car which that I would have to pay additionally. Quite ridiculous and this would never happen in the US. I do not have good experiences with your franchise office in Croatia
Pros: I rented a lower range car - an Opel astra. The car was really nice - lots of tech, comfortable, and more than enough for 4 people. We took the car from Zagreb, to the parks, down the coast all the way to Dubrovnik and back to Zagreb. Really outstanding my car. Rental car is a great way to travel croatia if you have time
Cons: The experience at their office felt like they were trying to get me for every penny. they pressured me hard to upgrade for a bunch of extra stuff i didn’t need. Even without the upgrade the price at their office was hundreds more than the “total price” through kayak which was a shock. They (I thought) casually asked about my travel plan and I mentioned we were going to Dubrovnik. The reason they asked was to tack on an “International fee” which is a sheet of paper for ~40 euro fee because we drove through (15 minutes) Bosnia to get to Dubrovnik... didn’t see one person get asked for this so I wouldn’t share my itinerary with them if I did it again. I felt that they were not interested in my trip or helping me, only in increasing their sales.
Pros: the staff was very friendly and helpful--especially in Zagreb Airport
Cons: the GPS system stopped working at some point and then came on again the next time I turned on the car. this was annoying, as I needed it when it wasn't working. the signage in Ljubljana airport -- e.g. where to return rental cars -- is not good and should definitely be improved
Pros: The car
Cons: The pick up and the drop off
Pros: Staff was very friendly, easy to get in and out and on to our vacation!
Cons: more time for staff t explain how to use the car, since the car had only a croatian car manual.
Pros: Car was good
Cons: Drop off was lengthy at Zagreb, due inadequate staffing. Also, the price was higher than expected. There were several fees that were not disclosed at time of booking.
Nightmare drop off
Pros: Staff was efficient.
Cons: Do you know those anxious dreams when you are trying to get somewhere and keep driving in circles while the clock ticks loudly towards your flight departure? The Zabrek airport is newly built and the rental car office has not taken the trouble to let people know. We could not find it and kept driving in circles until a call to headquarters informed us that this was a common problem. People going to the old airport site instead. Arghhhhhhh! So glad we gave ourselves an extra hour just in case. Once we found the airport everything went smoothly.
Scammers: avoid at all costs
Pros: Nothing positive to say about this company.
Cons: Sixt Croatia is a scamming operation. Charged me an "age excess waiver" fee because apparently my date of birth had been entered wrong during pre booking. Then told me they couldn't change the info and that I woukd have to pay the extra. Avoid this company at all costs.
The car was not close to what I ordered!
Pros: Who clean the car was.
Cons: The car had no power what so ever. The suggested car was a VW Polo on the website or similar. I lived in Europe for two years with a Polo it had all the power needed for the hills. They gave us a Fiat and it wasn’t even close to a similar car in space or power.
On average a rental car from Sixt in Zagreb costs ₪117 per day.
Compact (Ford Focus or similar) is the most frequently booked rental car type from Sixt in Zagreb.
Sixt has 2 rental locations in Zagreb. Take a look at our Sixt rental location map to find the best rental cars near you.