Car rental at Staunton Shenandoah Valley Airport

Cons: I spoke to budget numerous time before my pickup day. On my day of pick up i talked to them 3 times. I called the morning of pickup to make sure everything was good to go, asked what all I needed to bring and was told a credit/debit card, drivers license, and both had to match the name on the reservation. On the way to pickup the car budget called us twice, once asking what time we were coming and a second time saying the standard suv we were supposed to be getting had an unexpected oil change and so the only thing they could offer us was a minivan or a smaller suv. We settled for the minivan and drove almost 2 hours to pickup. Upon getting there he asked for a credit/debit card to swipe and then said they couldn't rent us a car because of our credit score. So of all the times I talked to this place nothing was mentioned about a credit check. So we got no vehicle and