|Top route||Mexico City Benito Juarez to Cancun|
|Top airport||Guadalajara Miguel Hidal|
I didn’t like anything, they were the worst airline I ever used, charged 40 dollars if you flight as USA citizen, if you want food you have to pay for it, seats are uncomfortable service is the worst
The flight was 3 hrs delayed and no remorse from airline
Is an airline for poor people there for, you can expect bad service, bad attitude from its employees
More options for snacks or drinks ( taking in consideration that a lot of people suffer from Diabetes now days
To check in, it was horrible. their charges are outrageous. too many passengers, few people at the counters
Our fly was changed time with out notifications
Could be better to fly on time.
If you can offer a snack can be better.
Cons: people completely ignore social distancing when boarding and deplaning. Not enough emphasis is made on this.
Cons: The delay
Cons: Offer something to drink
Pros: easy boarding, great crew(though very tired), seats were finally comfortable, not like sitting on wood
Cons: best flight ever with volaris!!!!
Cons: There were plenty of available seats to social distance however upon asking to be relocated they would only do an aisle seat for money. What happened to caring for others SAFETY?! I sent a Twitter message (with photos) and no reply. Shitty service and lack of concern for human health.
Cons: 4 h delay
Pros: Flight attendants were friendly But people at checking in are really mean. Nasty people you should get another people with better trainings, etc. They were asking personal questions and abusing just because of their power. Not good at all, one on the worst experience
Cons: Personal at checking in. They have the worst attitude ever
Pros: Not much
Cons: Faster boarding More comfortable seats!! Crew was doing a turn around and we’re exhausted-not good customer service-crew too tired!!!
Pros: amazing crew
Cons: more padding in seats
Pros: On time fight
Cons: Service airline should serve a least water to the passengers with charging them for it
Pros: Como la gente me trató
Pros: Crew were nice
Cons: They charge for absolutely everything and flights are not even that cheap. Seats ate very uncomfortable.
Pros: I got safe and sound
Cons: Luggage policy $60 per checked luggage is extremely high, other than that at the México airport this airline do not pro use an international booth, so, make this a 90 minute lune with zero help from airline crew to even guide travelers, bad experience there, luggage damaged when came..... zero response from the airline. So in a nutshell is a very high priced airline with bad service
Pros: Above average amount of leg room. Plane was very clean.
Cons: Seats could have a bit more padding. Sitting becomes uncomfortable quickly.
Pros: Terrible! Terrible signage, terrible treatment, terrible organization!
Cons: Delayed flight, next time send the alert in time for people to stay put instead of waiting at the airport. And why keep your stupid vip seats empty and crowd people in the back in the middle of a pandemic. I hate volaris and I'll selling all my shares with them. Go vivaaerobus
Cons: Comfort of seats and when checking in being checked in with your party not scattered around.
Pros: Crew was amazing. Felt safe from check 8n to arrival
Cons: Second flight that was not on time. Seat was a bit uncomfortable.
Pros: Crew always nice
Cons: Boarding process was very slow-not normal for Volaris
Cons: Volaris has no social distancing in flight
On board Volaris flights, cabin baggage should not exceed 57x40x33cm. If your hand luggage is bigger, the Volaris assistance team will most likely ask you to pay extra for checked luggage.
Volaris offers direct flights to 65 cities in 6 different countries. Cancún, Mexico City, and Guadalajara are the most popular cities covered by Volaris.
Volaris concentrates most of its flight operations in Guadalajara.
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