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Pros: Price

Cons: Leg room too small.

Pros: Crew was nice

Cons: Three hour delay. Seats are so uncomfortable

Pros: Boarding and crew was ok. Aircraft also not bad. But five hour delay with little communication or compensation.

Cons: 5 hour delay. Communication

Pros: Nothing.

Cons: Space and environment.

Cons: This sucked.

Pros: Crew

Cons: Time

Pros: Nothing! This is the worst airline I have traveled with. Always late and usually by servers hours not just a few minutes late. I mean late when you have to wait for the announnouncement of your flight for hours

Cons: Personnel, seats (even in expensive preferential class which I used) boarding, they want to charge you even if you ask for a glass of water. Come on !

Cons: Seats far too small and uncomfortable.

Pros: Timely departure and quick boarding.

Cons: Seats were not comfortable and staff was not exactly tentative.

Pros: New Boeing 787. Nice aircraft

Cons: This is the only international flight I have ever taken that did not serve food or drinks. We asked for water 4 times and was brought a small glass half full only once. We had to purchase food and drink separately. I can't even believe juice or soda was not included! It is dangerous to not offer at least water for that long of a flight. Would never fly or recommend Norwegian Air ever again.

Cons: Kayak sucks. I chose to buy ticket w kayak and took me to vayama (another horrible site). The ticket they sold me, which was not cheap, didn’t let me check in online and didn’t say that I was gonna have to pay 200 euros at airport to check in 2 bags!!!! A disaster everything.

Pros: The crew seemed very nice.

Cons: The flight could have been on time.

Pros: Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled.

Cons: Refused to sell ticket from start or at least receive a cancellation ticket for the flight