Daily cleaning, installation of cabin HEPA filters on flights from Azerbaijan to Tel Aviv
The cheapest airline ticket to Tel Aviv from Azerbaijan in the last 72 hours was ₪1,015 one-way, and ₪1,198 round-trip on the route from Baku to Tel Aviv. The most popular route is from Baku to Tel Aviv and the cheapest ticket found on this route in the last 72 hours was ₪1,198 round-trip.
Tel Aviv Airport is 12 kilometers from the center of Tel Aviv. View on Map.
Tel Aviv is served by Tel Aviv Ben Gurion Intl Airport, also commonly referred to as Ben Gurion, Ben Gurion Intl, Tel Aviv Ben Gurion, or simply Tel Aviv Airport. The airport code is TLV.
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Scores according to KAYAK customer reviews
Pros: "Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional."
Cons: "Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours."
Cons: "Attendans have been impatient, nervous"
Cons: "I am an Emirates skywards member and I was placed in the middle seat when my preference on Emirates and Kayak is an aisle seat. After boarding it was explained to me that I couldn’t move to an aisle seat even though more than one seat was available. I asked to pay or to use miles I have accrued."
Cons: "It was cold and the blankets got collected 45 minutes before arriving. Well, we had to wait 30 more minutes to get to a gate and I was freezing!"
Pros: "it was good, i like all the services from staff."
Pros: "People and manager from emirates"
Cons: "Kayak, didn’t tell me about India visa for us citizens, we had to change my flight to Dubai and lost Dubai to India ticket"
Pros: "A good time to board"
Cons: "No offer of free water to drink on a 3.5 hour flight!! Staff didn’t smile at all."
Pros: "Comfortable seat, good service and food, and a very comprehensive on board entertainment selection."
Cons: "A lot of background noise when using the supplied headphones"
Cons: "when i asked for lunch they said it will be served in 20mins and i got it after 50 mins i was very hungry"
Pros: "Movie choice"
Cons: "Noise, attitude, boardinv"
Pros: "Nothing about thto flight was enjoyable."
Cons: "For 14 hours there were screaming babies making for a miserable flight. Cabin crew was extremely slow on all fronts"
Cons: "Services must be improved as far as hospitality is. Concern"
Cons: "My seat would not go back. The person in front put his seat back and therefore I couldn’t watch my TV. No choice for food."
Cons: "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"
Cons: "I missed my connecting flight and was left ro sleep at the airport without any assistance from the Emirates staff. I have to pay for another flight to get to my destination"
Pros: "Good serevice"
Cons: "food provided is not good. All western style most passengers are from Asia"
Pros: "Emirates is a great airline with friendly staff and an amazing fleet of aircraft"
Cons: "I had updated for my flight from Jeddah to Dubai, but found that business class passengers were not given priority boarding and had to wait for all other passengers to board. The plane also took off late."
Pros: "Nothing. Bad crew."
Cons: "No option for vegetarian food on the menu. I had booked vegetarian meal option when I booked tickets, but by the time they got to my seat, I was told there is no more veggie meal left.. it happened with both dinner and breakfast. I asked the flight attendant to substitute some fruits for the egg, so that I can eat something. They said at 30000 feet altitude, the options were limited. I told him, so are my options limited, and running out of veggie food is not my problem, when I had booked veggie meal at 30000 feet and a flight duration of 16 hours. The attitude of one flight attendant "Ahmed" was horrible. He was never helpful, mean to passengers and would not offer any solution to any problem... I was travelling with an infant, and he refused to fill a bottle of water to prepare milk, and said that I had to wait until they finished their ongoing service.."
Pros: "I slept well since I updated to business class."
Cons: "Service was awfull. Noticed the air hostesses showed discrimination while serving meals and attending the passengers like me. I had a very positive experience in the past but not on this trip."
Pros: "The overall experience was good."
Cons: "The non-veg food option was limited to a prawn dish only which may not be a good option for all. Should have a chicken or goat meat alternative."
Pros: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."
Pros: "I liked most of the food service. Not breakfast."
Cons: "Cramped seating on 1st flight. High business class fares."
Pros: "Boarding was smooth enough, take-off was roughly on time, and the flight as a whole was a bit faster than predicted. Friendly flight attendants. Plenty of entertainment options (movies, TV, music). AC outlet on seatback made it possible to charge devices in-flight."
Cons: "Food was so-so, and not particularly healthy and loaded with carbs (e.g. potatoes plus crackers plus pasta salad plus very sweet desserts), but overall somewhat typical for air flights in my experience. Seat pitch (aka leg room) was basically adequate for me (6' 4"), but not great. Touch screens on entertainment system on both outbound and return flights were a little wonky -- needed re-calibration, so it was impossible to activate virtual buttons near the edges of the screen."
Pros: "Friendly crew members. Wonderful service. Great entertainment. Excellent service all round."
Pros: "Nothing. Will not travel again on Emirates"
Cons: "Food Comfort level Flight delay"
Pros: "Flying with Swiss Air instead"
Cons: "Our connecting flight coming in from Crete was delayed and we arrived in Athens too late to make our flight home. The Emirates service desk offered no help in getting us on the next flight home. They were booked full the following day with the exception of business class seats and were going to charge us an additional $4000 which included $600 each for being a no show. They refused to waive any fees so it was drastically cheaper to fly home with another airline. I am most disappointed in their lack of effort to assist us in getting home and they really showed no concern. I will never fly this airline again."
Pros: "The comfort of the flight was unbeatable. The crew was great. The 13 he flight didn't feel that long."
Cons: "When boarding my kids and I were separated. This is not recommended at all. I don't know why you can't keep families together."
Pros: "Pretty mjuch ebverything except.."
Cons: "My boarding pass for second leg was not given in Colombo but in Dubai.. by then I didn't get an aisle seat."
Pros: "Good Flight."
Cons: "They changed the seats without asking."
Cons: "I like everything"
Pros: "I like the food , yummy"
Cons: "I was in window seat. When serving food and beverages crew didn't give much concern."
Pros: "Attentitive staff, leg room, food, entertainment - all great"
Cons: "Still wish I could buy better wine during the flight from Economy. Would pay $100 a bottle for great wine. The wine in coach is undrinkable."
Cons: "Wheel chair travellers not comfortable as they didnt find help and also have to wait for long time to get their turn"
Pros: "Loved how professional, courteous,pleasant and efficient all flight attendants were."
Cons: "Majority of movies were either B movies or older movies. Would have enjoyed more recent movies."
Pros: "Great Ambience. Excellent Crew. Tasty Food."
Pros: "overall I was comfortable. My food was good."
Pros: "Crew was friendly"
Cons: "Flight was a hour late, then we sat on the plane for another half hour because people were in the wrong seat"
Pros: "I love that I got a cute little bag filled with things like socks, eyemask, and ear plugs. Its just the little extra things that made it better"
Pros: "Friendly cabin staff."
Cons: "Not being able to select seat when I bought the ticket is a bummer. Also, TV controls did not work well. These need be replaced ASAP."
Pros: "Crew was nice they're helpful flight was on time. I like it when things go smooth at the airports."
Cons: "Not enough leg room or people's were bumping as they by. Needs elbow room."
Pros: "Very good we appreciate good service and good food"
Pros: "Emirates crew have been amazing in every point of our journey!"
Pros: "This was our first trip to Europe using Emirates airline. It was perfect. Low price, excallent meals & service aboard. All staff very professional & helpful. Check in at airports were a breeze. Will definitely use Emirates again & recommend to family & friends."
Pros: "Air hostesses were very polite in general I like the leg space food was delicious"
Cons: "- crew pick wake me up to ask for my blanket 30 mins before landing - pick up head set when i had 10 mins left on the movie - did not like not having enough space to fit my hand luggage into overhead compartment for the exit seat. - need free internet - could not get online at all"
Cons: "I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic ."
Pros: "Timings were perfect for flight landing and departure. Cleanliness was there."
Cons: "Service was very poor. Asked for warm water 3-4 times - no response.. Asked for green tea - no response."
Pros: "That i landed"
Cons: "No snack and a drink when you get on the plane. Straight to lunch and the food is less than mediocre. I asked for water several times and never got it. The seats are extremely uncomfortable. The head rest is supposed to help but really you just end up sitting awkwardly with back spasms."
Pros: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
Cons: "Boarding and airport were terrible. Needed to walk 2 KM from one gate to another, only to board bus back to original location. Bus needed to make multiple trips to accommodate all passengers, this took one hour for boarding."
Cons: "They changed my seat at the gate, will be filing a claim to Turkish airlines."
Cons: "Delay of 1 hour, waited on the plain extra hour."
Cons: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"
Cons: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Cons: "No AC"
Cons: "Movies didn't work well"
Pros: "The landing."
Cons: "My special meal had been canceled."
Cons: "I like everything"
Pros: "Everything perfect . Departure /arriving / check in / transfer lenth ."
Cons: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."
Cons: "Boarding problems"
Pros: "Big plane"
Cons: "Boarding process was a zoo. Notificationso on loud speaker every 5 minutes waking you up"
Cons: "Delay 1 hour!"
Pros: "Same as above"
Pros: "The quality of their team"
Pros: "Plenty of room Nice multimedia screens"
Pros: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Cons: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Pros: "A light meal."
Cons: "Very crowded -- good for the company. Delay in taking off."
Pros: "Flight attendance service is great"
Cons: "Boarding process too complicated with several security check points make the travel more difficult"
Cons: "The delay"
Cons: "great delay without explanations"
Cons: "The delay, the service, the fact that my bag was only delivered to me two days after I landed, and after receiving the bag I discovered that it had been opened and things were missing."
Pros: "The Crew!!!"
Cons: "to hot, very hot!!!"
Cons: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"
Cons: "The company lost my baggage"
Pros: "Quick and nice"
Pros: "To small area for passengers after security before boarding"
Pros: "The crew on the flight were very nice"
Cons: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."
Cons: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"
Cons: "From the moment we boarded until we arrived home he trip was a disaster"
Pros: "The service, food, efficiency"
Cons: "It seemed that the handling and leaving the plane took very long, probably due to airport services"
Pros: "Security at the Ataturk airport. Airtight and curious. No wonder terrorists could only strike outside."
Cons: "Departure time is always ten tative with Turkish. Even though they clearly were expecting a late departure, passengers weren't notified. When boarding time was pushed back 30 minutes, it was already 22 minutes overdue (and it started much later then eve n the pushed back time). Terrible standards/"
Cons: "Checked bag got ruined, servie was terrible"
Cons: "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
Cons: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."
Cons: "canceling our flights and lying to us on the phone after we pay extra for daytime flights"
Pros: "Once on board flihht was fine."
Cons: "Had to board from tarmac up plane steps in the rain. Everyone got soaking wet. They should have some covering. Also some of my clothes in my suitcase arrived damp."
Pros: "Kind. Generous. Competent. Relaxed. Thank you."
Pros: "See above"
Cons: "See above"
Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Pros: "Klm's consistantly high standards in everything they do."
Cons: "When its rain we shouldn’t walk to the air plain"
Cons: "Information on arrival time was not correct"
Pros: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Cons: "Flight was delayed, had to run to my next connection flight."
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."
Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."
Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"
Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."
Cons: "Flight cancelled"
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Pros: "Quick flight"
Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"
Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Pros: "The crew!!"
Cons: "No reading light in my seat..."
Pros: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Cons: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Pros: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Cons: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Pros: "Efficient boarding system, clearly signposted. Professional staff"
Pros: "Face recognition was amazing"
Cons: "Too hot on plane"
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."
Pros: "Good service onboard, good food. On time."
Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"
Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Pros: "Short-hop flight, fit for purpose."
Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Cons: "magazines very dog eared and some badly torn"
Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"
Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Cons: "The bags where damaged from the staff"
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Pros: "They were awesome."
Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"
Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
Pros: "Enough space good wine and on time"
Pros: "Awesome crew and clean plane."
Pros: "Comfortable plane, crew was professional."
Cons: "Boarding was a little chaotic, but it all worked out."
Pros: "The crew was professional and polite."
Cons: "My particular flight was five hours late, which happens sometime, but it was difficult to follow what was going on."
Pros: "The seats was comfortable."
Cons: "It’s Ok enough."
Pros: "The chairs and the snack"
Cons: "They could have warned beforehand that the flight is for Budapest and Belgrade... people in the transfer bus were in panic to realize that some of them go to another country then the rest"
Cons: "Vegan meal"
Cons: "food without choice, the same thing has not changed for years, it is unacceptable for a business class"
Cons: "food without choice, the same thing has not changed for years, it is unacceptable for a business class"
Pros: "Flight was ok"
Cons: "Very bad experience with process leading to boarding. Air France knew nothing about my connecting flight even though it was labeled “Air France”. There was no info on any airline site about my connecting flight either. Lost so much time at airports! Not sure if it was Air France or Bellavia’s issue."
Pros: "Good seat room, clean, efficient."
Cons: "No legroom"
Cons: "The flight was delayed!"
Pros: "Pleasant crew."
Cons: "The flight was greatly delayed to the point that we missed the connecting flight on Bellavia."
Pros: "We have successfully landed"
Cons: "The plane we flew from Tbilisi to Minsk was old, noisy while landing, not very clean, the crew was not very attentive during this flight."
Pros: "This plane was very old. Bad seats. Only cold drinks served"
Pros: "I loved the tea with lemon that was offered. Very tasty!"
Cons: "The flight was late but there was no communication about this when boarding. No announcements of any sort. The plane was old (clearly a refurbished old Italian plane), poorly pressurised (painful on the ear popping), and pretty bumpy on the takeoff and landing"
Pros: "the crew was very professional"
Pros: "Kind staff"
Pros: "Good job of personnel (at least, they looked /pretended to be enthusiastic and customer-oriented)"
Cons: "Complete ignorance by staff/personnel of Ataturk airport what is/where is Belavia and WHERE would be the registration. Actually, I have a picture confirming this my statenent, but you quite wisely did mot provide any way to submit this picture. Bravo! :)"
Pros: "всё было хорошо я отметила entertainment одной звездочкой, тк полет был короткий и особой развлекательной программы не предусмотрено"
Pros: "Attentive staff."
Cons: "No entertainment for a 3-hour flight, looks like Belavia stuck in 20th century, disappointed. Sandwiches are not good and not enough for a long flight."
Pros: "Attentive staff."
Cons: "Bad weather in Minsk delayed flight more than 7 Hours and Belavia staff did not communicate the reasons for delays to passengers for more than 3 hours into delay. In the end, the purpose of my trip was lost due to the incredible delay and I did not travel in the end. Poor Communication and Poor Handling of Passengers and our Concerns. Czech Air (booking owner) should hold Belavia (operating aircraft) accountable for this poor performance ... not the weather delay, but how they handled (or didn’t handle) passengers and communications."
Pros: "Flight in time, gentle crew."
Cons: "Old airplane"
Pros: "I love their services and supports. It made my flights more convenient."
Cons: "I think everything is good, not bad things mentioned now."
Cons: "The flight was late an hpur and a half."
Pros: "Our first time to fly Belavia Airlines and the service is outstanding. It’s the shortest time possible to fly out of St Petersburg to Kraków although there are two layovers in Minsk and Warsaw. The flight cost us reasonable $250 each. The Airport lounge at St Pete and in Minsk are both excellent"
Cons: "long long line to check in - just one slow counter ... we spent one hour in line, that is not as we excepted"
Pros: "on time"
Cons: "sandwiches with white bread"
Pros: "Friendly crew, punctual, efficiency"
Cons: "No veggie food choice - probably to be reserved before"
Pros: "Everything, it is By far, the gratest line i have used in my trip"
Cons: "Nothing. Manchester ground staff contacted to support my invalid wife went missing and we had to walk over 30 minutes from the plane to the baggage hall."
Pros: "Alll was good"
Pros: "Efficient and friendly"
Cons: "All good"
Pros: "What is not to like? Flight from Almaty-Minsk was delayed (no explanation) , so we could no longer fly from Minsk to Paris, and the end we waited 9 hours for a completely different airline to fly us. So instead of landing in Paris at 10:25 in a morning, we landed at 18:00 so we lost practically whole day in Paris, for what we are very grateful! (Will never choose this airline again)."
Cons: "Food was a nice gesture, but not great."
Pros: "The aircraft took off just in time, flight was smooth, crew helpful and polite. Landed in exact time, according the time table."
Cons: "a delay for 4 hours"
Pros: "Excellent job"
Pros: "Great price!"
Cons: "No big complaints, Balavia did what I needed."
Cons: "Impossible to check in in EWR to connecting flight"
Pros: "Nice crew who spoke English"
Cons: "No online check in; old plane; late both ways"
Cons: "I was not allowed on the flight without a Visa and I was not told I needed one."
Pros: "Everything was clean and professional. Liked the flight staff in uniforms, something lacking in the US. Flight was on time."
Cons: "Only coffee tea or water no juice.Sandwich thin white bread with one slice of processed chicken . No entertainment one hour flight!"
Pros: "Was on time"
Cons: "Not enough space for legs."
Pros: "Upgraded to business class by some reason"
Pros: "Empty space around me"
Cons: "Low cost. No entertainment, no drinks. Although nobody around me, to tight for work with laptop"
Cons: "The seats are non-comfortable; no complimentary water; the company requires 15 Euro for a hand luggage and for each duty-free bag even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere)."
Cons: "Seats, comfort"
Cons: "seats and food"
Pros: "The easy procedure of website check in"
Cons: "The tickets price"
Pros: "Was a disaster"
Pros: "The Ukraine airline did a sting operation and took 80 euro from everyone who had a bag that was a little bigger than a purse. Shame on them, will never fly with them again."
Cons: "Not stealing money could've been.better."
Cons: "The worker at the desk charged me extra money for the carry on lugage. He charged me for the backpack and the carry on suitcase. And when i showed him that they were included in the ticket price, he daud in his system it is not found. His attitude was arrogant and acyually hostile. I wen"
Pros: "I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase"
Cons: "Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again"
Pros: "What i dislike:i was looking for a baggage option and what i understood i have 23 kg allowed in this flight.On my way back i had a logagge total 23kg as i was sure i was permited.On the registration i was told i have to pay 1890 griven it is about 100$ CAN.I looked again on my ticked ans didnt see any note about i have to pay online baggage service 24 hours before.I had nobody to leave this baggage in kiev and my mom paid all for me.I am very upsed because when i was doing check in online i was looking for a rules and regulationg about baggage and i wanted to do prepaid but what i understood it was included.So in airport i paid double than it was online.I need my money back! Thank you Katarina Stolberg"
Pros: "The check in app and the service"
Cons: "Th outbound flight was delayed"
Pros: "good plane, good value for money"
Cons: "The plane was boarded with buses, which was slow and inconvenient."
Pros: "Pleassant flight,professionally service. Thanks...."
Cons: "I don't like that I have to print my boarding pass from a spicial machine, all over the world boarding pass may be scanned from the phone, it saves my time if I don't need to look for these machines in the airport and not to try find a way how to manage it, operating of these machines is not perfect as well"
Cons: "My trip had just started and it is already ruined. I have a roundtrip ticket from NYC to Israel with a connection in Ukraine for both directions. I was traveling with one checked item in luggage - suitacse, and one personal item onboard - a guitar in a soft case. I'm a professional musician and I've been traveling with this exact instrument in the exact for over 5 years, domestically in the US and all over the world. I've never had any problems with it and I was always treated respectfully even with low cost airlines or on smaller airplanes. There were no problems on the first part of the flight from NYC to Kiev, and then, as I was boarding a the flight from Kiev to Israel, the counter employee at the gate counter (her first name is: Yejzina) - explained to me that if I won't pay an additional 66 EURO immediately, I would not be able to board on the flights with my guitar. I was even more upset to find out that another passenger boarded the flight after me with a guitar and did not have to pay for it. My guitar fit perfectly in the over head cabin and even on a packed flight there was no issue with headroom caused by me. Although I paid and purchased a ticket for this flight, I was discriminated and treated as if I was doing something wrong. I did my best to be responsible and be among the first people to board the flight and instead I was mistreated. The rest of the passengers had exceptional amount of excess baggage in suitcases and bags they wanted to take on board and yet I was the only one who was asked to pay for his. --- As a costumer, I am appalled by the treatment I was getting and I would like to be contacted immediately about reimbursement over my experience and false costs."
Cons: "we got stuck on the plane for an hour and a half due to an issue with a passenger and the entire time the crew would not tell us what was going on. they started getting very irritated with people asking for water-- WATER-- while being stuck in a confined space for so long. the least they could've done was tell us what was going on or give us an ETA of when we'd be taking off. we didn't land until nearly midnight when we should've landed around 10 PM."
Cons: "All they had to offer"
Pros: "Flight are very punctual"
Cons: "At the Kayak booking site was not any information about laggage. For the "Laggage fee information" I was redirected to the UIA site where was wrong information relevant for 2012y. Then I've got a very high extra fee for my laggage."
Pros: "Nothing! The crew at the airplane ( stewardess ) were very aggressive and unpleasant!bad experiance for a frequent traveler around the world . I also was shocked that the company charge 12 dollars for innocent passengers who didn’t check in in advance !!!!"
Pros: "We got in early"
Cons: "Old planes."
Cons: "Rude costumer service back and forth Don't recommend at all"
Pros: "New airplanes, convenient check in app on the smartphone. Paperless registration. Nice crew."
Pros: "Quiet and peaceful flight. Polite crew.Flight on time. Clean and pleasant."
Cons: "No food and beverage.No entertainment."
Pros: "the food and the service were excellent, you can see that they did their best. good job, UIA!!"
Cons: "the delay was more than 5 hours, and this was terrible to seat on the plan at night- all passengers were waiting for the big group that were late for connection. Why on earth did we pay with our time at night for the airline troubles ? I would not consider this airline again any time soon."
Cons: "wasn't worth the money. everything on the flight besides water was NOT included and you were asked to pay extra money for a cup of juice or coffee. the chairs weren't comfortable at all and very dense. the airplane was old and not in a good condition. that will absolutely be my last flight with this company. I'm very disappointed."
Pros: "Depart on time, arrive on time. Pleasent crew. Good value for money."
Cons: "No meal on flight. No entertaiment."
Cons: "Transit zone in Kiev is terrible, lines are not professional and time consuming. No reason for it."
Pros: "It arrived on time"
Cons: "The smell in the toillet"
Pros: "They offer a glass of water"
Cons: "It s bad enough the crew doesn't speak English, but having the mike on very loud, stumbling and stammering over undetectable half swallowed words while sighing and clearly racing through a piece of paper, is just a bother. It s clear they couldn't care less"
Pros: "they kept on time"
Cons: "we were crowded like herrings."
Pros: "There seemed to be more leg room in the economy class than usual."
Cons: "No outlets to charge electronics, in flight entertainment, or free beverage service."
Pros: "2 luggage free"
Cons: "Old and crowded planes."
Cons: "I had a 12 hour bad service. No food or entertainment."
Pros: "Staff was helpful and friendly (though were not updating anyone on the reasons for delay and how much time lef to wait.)"
Cons: "No pillows, no blankets, no entertainment, flight delays, no food though it was not a low-cost flight, no information about what is going on with the delays."
Pros: "Direct and efficient"
Cons: "I got a ticket on line and it didn't say anything about not included luggage and when I got to the air port I hade to pay 60 dollars"
Pros: "No food. Bad attitude at check in They had a delay and kept us 6 hours on the plane instead of deplane. Just horrible service. Avoid it if you can"
Cons: "I don't have food in my flight from tel Aviv-Yafo to oddesa. And I have business class tickets."
Pros: "flight was ok good value for money"
Cons: "while delays are expected, the professional thing to do was inform the passengers, rather than let them figure it out by themselves."
Pros: "Flights were on time"
Cons: "Bad and shaky seats. The person in front of me almost injured my child when he was reclining due to a problem in the seat."
Pros: "the flight from Kiev to TLV with new 737-900 was very good"
Cons: "I wasn't seated with my friends, there was no food offered, the seats were cramped."
Cons: "NEVER HAPPENED. READ ABOVE."
Pros: "The crew was wonderful. The seats were a fair size. The flight was quicker than estimated."
Cons: "Boarding and disembarking were a mess. They were out of most of the food."
Cons: "although we did check-in in advance we got separate locations. as most of the couples near us/ everyone had to switch palces. it was almost hour delay and at the end our luggage did not arrive to tel aviv!!!"
Cons: "No ac"
Airlines flying from Azerbaijan to Tel Aviv have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Azerbaijan to Tel Aviv
Masks required on board, masks provided on flights from Azerbaijan to Tel Aviv
Social distancing seating
Middle seats unavailable to book on flights from Azerbaijan to Tel Aviv
Testing for antibodies, testing for symptoms for flights from Azerbaijan to Tel Aviv
Waiving of change fees. Search flexible flights from Azerbaijan to Tel Aviv