Daily cleaning, installation of cabin HEPA filters on flights from Kazakhstan to Tel Aviv
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Scores according to KAYAK customer reviews
Pros: "Comfortable abd lovely"
Cons: "Internet was not available in the next flight"
Cons: "The entertainment system did not work properly"
Cons: "why did they take my blanket and headphones 1 hour before we land?"
Cons: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."
Pros: "Flight crew & food"
Cons: "Need avoid delay flight, it’s hard to catch connecting flight"
Pros: "Crew was good and seats were comfortable."
Pros: "the place of my seat on the plane."
Cons: "The food, seat, space, & baby Control"
Pros: "Lamb and chicken were good but kids didn't like the kids meals.."
Cons: "2 of the female crew members had attitude problems when asked simple questions by passengers. One was an Urdu speaking flight attendant and the other was a blonde woman. Regret I didn't get their names. Please work with them on being nicer with passengers."
Pros: "The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down"
Cons: "The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice"
Cons: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"
Pros: "The food was very good, the seat was comfortable, the entertainment was great."
Cons: "Water could have been offered more frequently. I got a bit dehydrated."
Pros: "Crew was great"
Cons: "Not enough room for baggage"
Pros: "For an economy seat, was very comfortable!! Love the food."
Pros: "The crew was Amazing and The seats where comfortable."
Cons: "Flying for the first time I think everything was excellent."
Pros: "People and manager from emirates"
Cons: "Kayak, didn’t tell me about India visa for us citizens, we had to change my flight to Dubai and lost Dubai to India ticket"
Pros: "Long but ok"
Cons: "There is no reason to not like it."
Pros: "The service"
Cons: "Nothing wrong"
Pros: "Crew made the flight a pleasant time dispute the 13 hours in the air. Good service, Good food and reasonably comfortable accommodations."
Cons: "The entertainment system needs some updating - kept freezing and needed to rebooted to continue watching. Wouldn't normally care but with all that time captured in air you need it to work."
Pros: "Everything from food to seating was quite comfortable."
Cons: "Boarding was a bit more difficult since they did not call boarding zones"
Pros: "Our seats & the crew."
Cons: "Food was ok & entertainment was ok but not great."
Pros: "Attention to detail all the way"
Pros: "We will highly recommend to use this airline. We will try again to flight to any city that we know they will have connections . Is worth it to plan to stay a few days in Dubai. Is a great city , unique, different."
Pros: "It felt like home. =)"
Cons: "it felt too much like home. ;)"
Cons: "The crew was too tough was us not to hit helpful at all ."
Pros: "Was upgraded to business class. Was able to change my special meal for a regular meal in business class. Thanks for the great service. I do feel the service on the 9hr dxb to cpt flight was above that of the 4hr dxb to blr flight."
Cons: "That the plane can't do 2,000 mph and have us there in 1/4 the time :-)"
Pros: "Responsible and attentive crew. Food was adequate."
Cons: "5 hours delay on the tarmac (before take-off) as 2 wheels had to be changed. 110v power plug points on the seats were not working."
Pros: "Friendly crew, great extras, great food. Superior experience with this airline."
Pros: "Good welcome and feeling comfort and safe and good lunch"
Pros: "In flight entertainment was suoerb and even had live TV."
Cons: "Food was not good"
Pros: "The reception at Dubai and delivery to the hotel. Friendly crew. Toilet regularly cleaned"
Cons: "Short on instruction on using the entertainment module. Having to repeatedly ask for water because it only came in small half glasses each time"
Pros: "their hospitality"
Cons: "The food"
Cons: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"
Pros: "The entire service was amazing from the flight attendants to the food, very amazing!"
Cons: "Everything was awesome!"
Pros: "Crew is very friendly and fast when you turn on the help sig."
Cons: "I can't handle any kind of spicness in my food. I understand you guys try to give out food similar to the place your visiting, but I wish you guys gave out an option of non spicy food just like you do for vegetarians. I would also like to suggest that your crew members come more frequently to give out water. And the last thing I want to say is the most important, Boarding the plane was such a hassle. I would like to suggest that a crew member should come out and organize the way people are going to be boarding. They can say something like, "seats # A-C can you place stand on the left and Busniness Class on the right" instead of having everyone crowd to the front and be pushing each other. Or have those rope lines like they do at banks and make the people form a line."
Pros: "Good entertainment"
Cons: "Seat was broken, the crew was unresponsive to calls, food was expired/bad. Seating was terribly uncomfortable because it was broken. I couldn't recline and the crew didn't really help. I love Emirates and I always fly Emirates. So this was an exception and very disappointing."
Pros: "The in flight entertainment and food was enjoyable. Overall service of the crew was excellent."
Cons: "I flew from Singapore to New York with a 1 hour 15 minute layover in Dubai. Passengers with layovers were instructed to be at the next gate 45 minutes in advance of boarding. This was seemingly impossible and cause myself and many other passengers severe anxiety running through the airport. The first flight landed 10 minutes late in Gate C, took another 10-15 minutes to off board, at which point we were held by a flight attendant who later guided us to get on a bus to take us between terminal A and C. The entire trip between gates was approximately 30 minutes and we inexplicably had to pass through security 3 times during the layover. It seemed poorly organized and myself and other passengers just made the second flight before the doors closed."
Pros: "Liked the entertainment."
Cons: "Some of the crew members were rough. Bashing the passengers and missing the courteous approach. Especially the segment between Dubai to Hyderabad. No snacks available in the kitchen between meals on the long 14 hours flight segment."
Pros: "I did not like the vegetarian food that was offered"
Cons: "Flying east from Brazil by Emirates to join my friend in Dubai and then not allowed on the aircraft because I missed the gate by 5 mins. The next flight was two days later!!!"
Pros: "I like the ice from emirates"
Cons: "Crew members service"
Pros: "Too cramped -there was no order while boarding -seats were less spacious -Film was of poor quality and i had to switch off -the buttons were less user friendly"
Pros: "The extra seating space - made the long journey A bit more bearable and relaxing."
Pros: "Entertainment was good, staff friendly and accomodating,"
Cons: "Food was just ok, breakfast lacking, only given croissant and yoghurt, the angled lie flat beds are not as good as the 180 degree lie flats, would be nice to have complete lie flats."
Pros: "Starting with boarding, crew's behavior on the plane, general comfort throughout the flight, including food and entertainment all were excellent. I look forward to return traveling with Emirates from Kabul, Afghanistan all the way to Phoenix, Arizona on July 10, 2016. I am planning to continue my future traveling with Emirates and hope to receive incentives for my return on July 10, 2016 and all my future travels with Emirates."
Cons: "I do not recall any thing that I did not like on my travel with Emirates."
Pros: "Spacious seats..comfortable flight and great on board service"
Cons: "There were few moments from few of the crew who were not treating me the same when compared to orhers. For example forgetting me while serving coffee even when I had held my cup close to the flight attendant."
Pros: "Awesome crew and clean plane."
Pros: "Comfortable plane, crew was professional."
Cons: "Boarding was a little chaotic, but it all worked out."
Pros: "The crew was professional and polite."
Cons: "My particular flight was five hours late, which happens sometime, but it was difficult to follow what was going on."
Pros: "The seats was comfortable."
Cons: "It’s Ok enough."
Pros: "Connection in Minsk"
Cons: "more space between the 5rows and upgraded seats"
Pros: "The chairs and the snack"
Cons: "They could have warned beforehand that the flight is for Budapest and Belgrade... people in the transfer bus were in panic to realize that some of them go to another country then the rest"
Cons: "Vegan meal"
Cons: "food without choice, the same thing has not changed for years, it is unacceptable for a business class"
Pros: "Flight was ok"
Cons: "Very bad experience with process leading to boarding. Air France knew nothing about my connecting flight even though it was labeled “Air France”. There was no info on any airline site about my connecting flight either. Lost so much time at airports! Not sure if it was Air France or Bellavia’s issue."
Cons: "No legroom"
Cons: "The flight was delayed!"
Pros: "Pleasant crew."
Cons: "The flight was greatly delayed to the point that we missed the connecting flight on Bellavia."
Pros: "We have successfully landed"
Cons: "The plane we flew from Tbilisi to Minsk was old, noisy while landing, not very clean, the crew was not very attentive during this flight."
Pros: "On time safe and clean flight with reasonable price"
Cons: "No comment"
Pros: "This plane was very old. Bad seats. Only cold drinks served"
Pros: "I loved the tea with lemon that was offered. Very tasty!"
Cons: "The flight was late but there was no communication about this when boarding. No announcements of any sort. The plane was old (clearly a refurbished old Italian plane), poorly pressurised (painful on the ear popping), and pretty bumpy on the takeoff and landing"
Pros: "the crew was very professional"
Pros: "Plane, crew"
Cons: "Really slooooow boarding without announcement that boarding started"
Pros: "Good job of personnel (at least, they looked /pretended to be enthusiastic and customer-oriented)"
Cons: "Complete ignorance by staff/personnel of Ataturk airport what is/where is Belavia and WHERE would be the registration. Actually, I have a picture confirming this my statenent, but you quite wisely did mot provide any way to submit this picture. Bravo! :)"
Pros: "всё было хорошо я отметила entertainment одной звездочкой, тк полет был короткий и особой развлекательной программы не предусмотрено"
Pros: "Attentive staff."
Cons: "No entertainment for a 3-hour flight, looks like Belavia stuck in 20th century, disappointed. Sandwiches are not good and not enough for a long flight."
Pros: "Attentive staff."
Pros: "Flight in time, gentle crew."
Cons: "Old airplane"
Pros: "Flight in time, gentle crew."
Cons: "Old airplane"
Pros: "The prices are fine for Belarus - still not at a Ryanair level tho but better"
Cons: "I didn't like the fact that the seating is extremely short (no legspace) forcing me to sit sideways. Really not comfortable. There is of course absolutely no entertainment in the plane."
Pros: "I love their services and supports. It made my flights more convenient."
Cons: "I think everything is good, not bad things mentioned now."
Pros: "Clean, spacious airplane. Good food. Friendly crew."
Cons: "Airport personnel at CDG did not know which gate would be used even after the boarding should have already started."
Cons: "Unfriendly crew. No smile. Spoke only in their native language."
Cons: "The flight was late an hpur and a half."
Pros: "The staff at Belavia Airline are great. Although it’s only a couple of hours flight we were served a pasta lunch which was tasty"
Cons: "long long line to check in - just one slow counter ... we spent one hour in line, that is not as we excepted"
Pros: "on time"
Cons: "sandwiches with white bread"
Pros: "Friendly crew, punctual, efficiency"
Cons: "No veggie food choice - probably to be reserved before"
Pros: "Everything, it is By far, the gratest line i have used in my trip"
Pros: "The crew were excellent"
Cons: "Child tantrums nearby slightly disturbing, but thats kids?"
Cons: "Nothing. Manchester ground staff contacted to support my invalid wife went missing and we had to walk over 30 minutes from the plane to the baggage hall."
Pros: "Alll was good"
Pros: "Efficient and friendly"
Cons: "All good"
Pros: "What is not to like? Flight from Almaty-Minsk was delayed (no explanation) , so we could no longer fly from Minsk to Paris, and the end we waited 9 hours for a completely different airline to fly us. So instead of landing in Paris at 10:25 in a morning, we landed at 18:00 so we lost practically whole day in Paris, for what we are very grateful! (Will never choose this airline again)."
Cons: "Food was a nice gesture, but not great."
Pros: "The aircraft took off just in time, flight was smooth, crew helpful and polite. Landed in exact time, according the time table."
Cons: "a delay for 4 hours"
Pros: "Excellent job"
Pros: "Great price!"
Cons: "No big complaints, Balavia did what I needed."
Pros: "Nice crew who spoke English"
Cons: "No online check in; old plane; late both ways"
Cons: "I was not allowed on the flight without a Visa and I was not told I needed one."
Cons: "I was not allowed on the flight without a Visa and I was not told I needed one."
Cons: "Only coffee tea or water no juice.Sandwich thin white bread with one slice of processed chicken . No entertainment one hour flight!"
Pros: "Ni wine/beer on international flight"
Pros: "Amazing crew,spacious seating and great service."
Pros: "Good food and efficient service"
Cons: "Noisy plane made the entertainment system less audible"
Cons: "Seat was very uncomfortable and in-flight entertainment screen did not function properly"
Pros: "Easy check in, less crowded, exclusive airports (both in kuwait and dubai)"
Cons: "Seat space and entertainment"
Pros: "Staff broke my kids stroller"
Cons: "No blankets on the flight no headphones no bassiinets for little babies"
Pros: "Friendly service"
Pros: "Delay times and the connections were worst. Also fly Dubai flight was worst"
Cons: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
Pros: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
Cons: "Nothing really."
Cons: "Many people on board were watching video without headphones. It was very annoying and hard to sleep."
Pros: "Seats with extra leg room were good"
Cons: "You van only buy food and drinks when the crew do their service rounds of which there were 2 on a flight of nearly 6 hours. 2 toilets for over 200 customers meant long queues in the narrow corridor. Staff were very rude when I asked if I could order a drink. You can pay for entertainment which is fine but you need to have wired earphones with you."
Pros: "Absolutely nothing"
Cons: "That kayak redirected me to Flight Network to purchase this ticket. They used an alternate credit card - not mine- to pay Fly Dubai which precluded me from getting a boarding pass, forcing me to purchase another ticket. My Visa card was billed by Flight Network , but they paid Fly Dubai with a MasterCard that is not mine. BIG PROBLEM!!!!!!"
Pros: "Nice plane"
Cons: "Had to pay for entertainment"
Cons: "I paid for Emirates and not for a low fare airline Fly Dubai. The overall service was poor and fly Dubai is nothing but a rip-off."
Pros: "Almost nothing"
Cons: "Late flight both from SFO and BOM. Rude stewardesses..."
Pros: "I liked the seats which were good"
Cons: "The thing which was not good was food, no pillows and flight was not on time."
Pros: "Crew was very nice"
Cons: "Everything. I booked a flight Prague to Dubai and return with Emirates and flew Prague to Dubai on a very nice Emirates A380 800, nice seats, nice "free" food and drink profesional crew. Return was coad shared on cheap FlyDubai, bad seats, kept hitting my knees on the seat in front had to buy drinks and snacks. If I wanted a cheap airline I would have booked it. I will make sure when booking an Emirates flight if it is code shared with Flydubai I will look for another flight."
Pros: "Everything was great"
Pros: "Nothing to mention here."
Cons: "I booked my flight with Emirates and their flights were good, food and crew was awesome. But I got surprised when flying back from Delhi, ground staff told me to board with Fly Dubai instead of Emirates. Why I wasn't got notified while booking the flight that there will be multiple airlines flight?"
Pros: "The time when we reach Baku good time to check in hotel"
Cons: "4 am is too early you should be in airport at 2 so have to leave home 1.30 so no chance to sleep before"
Pros: "I didn't find anything to like"
Cons: "Every thing is bad and I'll give you the details : 1- the plane is really small and with a full smelly passengers. 2-the seats are really bad and you can literary remove the cushion. under you. 3-bad crowd management from the crew. 4- a half hour delay. 5-a bad takeoff and a really painful landing. 6-they tried to move me because of a family. 7- the AC does not work fully. 8- the food is extremely bad and hard to eat & chew. 9- the luggage took a long time but to be fair that's not their fault. And the list goes on and on and on. I highly recommend to take a different airline."
Pros: "It was a short quick flight."
Cons: "It took a long time to check in and they lost my son's luggage."
Pros: "the crew outfits"
Cons: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Cons: "The crew was incredibly rude. One flight attendant yelled at me to take my seat even after i told him the seat was wet. He insisted the plane didn't come from anywhere so it could not be wet. I showed him how it was so wet that it soaked my pants and told him it smelled like beer. He seemed annoyed i was bothering him and said he would replace the seat cushion. It took ten minutes before he replaced the cushion. When he did he threw it over the seatbelt preventing me from bucking up. I told him the arm rest and side of the plane were sticky from whatever had spilled. He ignored me and walked away. Another attendant came by and told me to buckle up before landing. I explained the situation that I did not have access to the belt to her for the second time and she rudely told me to move my seat. When I requested a new seat before the flight the first attendant told me no that was the seat I had paid for. Ignoring the fact that I had also paid for a dry seat. Now when the flight is landing my safety suddenly became a priority. Its safer to say I will not be recommending this airline."
Pros: "As always, arriving home after two weeks away on an international trip is thrilling. The trip is SO LONG."
Pros: "Seats are comfortable."
Cons: "My in-seat entertainment did not work."
Cons: "It was unacceptable I wasn’t able to catch my flight going there and the clerk had no record of our flight and he was very rude. Also had to buy a more expensive ticket just to get there"
Pros: "The overall was ok"
Cons: "The return flight was expensive with no luggage allowance. We pay lots of many for one 18 KG. I don't know why 3 tickets not get allowance for at least 21 KG! is that will make the flight go down?!"
Pros: "The crew is incredibly professional and you do feel bad for them."
Cons: "It's the other passengers that are the problem (and that's consistent). The cabin stinks (due to the passengers), they generally don't listen to crew instructions, and it's the only place that every time you land there is someone who is standing up immediately after touchdown and the crew is yelling at them."
Pros: "Frequent trips"
Cons: "Comfort, no service, not even tap water!!!!!!!"
Pros: "Nice FZ team fast and responsive"
Cons: "Not organized crowd and FZ team not capable to organize the change of seats"
Cons: "The staff was extremely rude and held up the boarding of the flight by shuffling passengers around for an extended period of time. check in for the flight took over two hours and there were less than 15 people ahead of me. Won't ever fly with flydubai again."
Pros: "Easy boarding process, no issues with crew service."
Cons: "Nothing available without a charge, not even water."
Pros: "Accuracy and courtesy"
Pros: "Flydubai's price and direct flight options to otherwise-underserved destinations are great."
Cons: "Flydubai has the least comfortable seats I've ever flown in. The pitch and width are well below-average. Baggage allowances are low compared to other airlines. This was my 5th Flydubai flight and I have not had an in-seat entertainment screen that worked yet. The food options are limited, and they're usually out of stock."
Pros: "Absolutely nothing,"
Cons: "The seat was soaking wet due to faulty air conditioning. The screen was broken so I did not enjoy the TV that I paid for. Many of the menu items were not available."
Pros: "Keep it that way"
Cons: "I would like to see keep the way your now all the time thanks much"
Pros: "The staff was very helpful."
Cons: "It's a pay for what you get kind of airline, but that is to be expected. Overall good."
Cons: "The restrooms at in Dubai are terrible"
Pros: "I got to my destination on time."
Cons: "The cramped, uncomfortable seats. The cold, non-engaged staff."
Pros: "Nothing at all. I've rated the food as OK, but I didn't buy anything."
Cons: "The delay. The cramped, uncomfortable seats. The lack of communication re delay from staff. The disorganised boarding at KTM."
Pros: "Cheap flight"
Cons: "Very uncomfortable"
Pros: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
Cons: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."
Pros: "there was nothing special to like words "cheap airlines" got a really true meaning with Flydubai i will use then only if there will be no other possibility it is not about the crew it is about the "politics" of it"
Cons: "i am 6'8 tall so normal seats are not for me just wondering why having a free row ( no 15) of exit seats in the flight from Dubai to Zanzibar i needed to pay for it and on my way back row 15 was free of charge? one way charge one way not? something is far from easy to understand..and why having a combined flights (Emirates and Flydubai) i couldnt check in online? and will i get any response?"
Pros: "Option to buy food. 30 mins only from Dubai to Doha"
Cons: "Delay in take off by about 30 mins. Ground services in Dubai sucks and you are treated like low/no class passengers if you fly with other airlines apart from emirates. Transport bus from Term 3 to Term 2 via Term 1 make extra stops as per driver pleases. This would be last time I go via Dubai on other airlines non Emirates. Toilets in Term 2 also sucks and would rather go on the plane...."
Pros: "It was cheap"
Cons: "The cabin was swealtering while we were waiting to take off for an hour. No explanation as to why there was a delay. No complementary drinks, even in that heat. At least for short flight the entertainment was free."
Cons: "They failed to alert me that my flight was overbooked and that I would be moved to the next later flight. Need to sort out an sms or email alert system like other modern airlines."
Airlines flying from Kazakhstan to Tel Aviv have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kazakhstan to Tel Aviv
Masks required on board, masks provided on flights from Kazakhstan to Tel Aviv
Social distancing seating
Middle seats unavailable to book on flights from Kazakhstan to Tel Aviv
Testing for antibodies, testing for symptoms for flights from Kazakhstan to Tel Aviv
Waiving of change fees. Search flexible flights from Kazakhstan to Tel Aviv