Book Alamo car rentals in Boise

Reviews for Alamo in Boise

Recent reviews

Traveler rating

Wonderful

28

Very good

3

Good

4

Okay

0

Fair

1

Mediocre

0

Poor

4

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car was cleangreat service

staff was friendlygreat price

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car availablegreat experience

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10.0

The experience of renting the car was wonderful. It was such a nice car to drive, had great gas mileage and was so comfortable. I would definitely rent from Alamo againReviewed 2022 Sep 19

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10.0

Ordered a car for 5 people and 4 large suitcases. The car was not big enough for 4 suitcases so we had to pack in smaller items. We ended up with 2 large suitcases, 2 carryons and one bag.Reviewed 2022 Jul 26

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10.0

Great car and nice service.Reviewed 2021 Dec 21

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1.9

They didn't have the correct car for me even though I reserved ~2 months ahead of time. Then, they gave me a smaller car and tried to convince me it was an upgrade. The attendant clearly had no interest in making me happy, she only wanted to get me out of there. When I pointed out that there were vehicles there that would be a true upgrade, she said that they couldn't release those because they were "reserved". I pointed out that I also had a car "reserved" and she couldn't provide me that vehicle, so why were the other reservations "real" while mine didn't really matter? Our luggage didn't fit in the vehicle provided, so we stayed an extra day before driving to our final destination so I could take the chance and try to swap the vehicle the next day. Phone support was also weak, with Alamo support having closed at 7:00pm and anyone else available said they had no power to do anything. Also tried Priceline customer support, they also claimed there was nothing to do, stating they only provide the reservation, not the car. Will never use Alamo, Priceline or Kayak again to get a rental car.Reviewed 2021 Jul 19

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10.0

Pros:Great staff, easy process.Reviewed 2021 Apr 04

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10.0

Pros:The young man that attended us was very nice and helpful! We loved the car as well, so much my boyfriend was considering buying the same one for himself! lolCons:Nothing could have been better, everything was perfect :)Reviewed 2020 Oct 11

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10.0

Pros:Staff was very nice and helpful. Definitely loved the vehicle! My boyfriend loved it so much he was considering buying the same one! lolCons:Absolutely nothing could have been better, everything was perfect :)Reviewed 2020 Oct 11

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9.2

Pros:Staff very friendly and the vehicle was exactly what I was promised.Cons:The vehicle had a strong smell of cigarettes.. Even though it specifies no smoking whoever had the vehicle before us smoke inside.Reviewed 2020 Sep 08

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9.6

Pros:Courteous, friendly staff.Cons:They could have given me the rental free of charge... In all honesty, I can't think of anything to suggest for improvement but I'm somewhat easy to please.Reviewed 2020 Jul 23

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10.0

Pros:Very friendly and professional customer service.Reviewed 2020 May 27

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2.0

Cons:Didn't get the rental. In a completely incomprehensible move, the rental agent has made it their policy to not rent their vehicles unless the rental is either paid for via credit card, or you can use a debit card, but ONLY if you have a ticket stub for a flight. Which seems like a very odd case of favoritism in favor of non-local individuals. Even more odd is the fact that apparently at non-airport locations this rental agency will allow anyone to rent a vehicle with a debit card. This is all highly frustrating when you think you have your ride planned for a trip and it falls through at the last minute due to such an odd and arbitrary detail, and I won't be using this rental agency in the future.Reviewed 2020 Jan 07

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10.0

Pros:Very helpful staff upon arrival.Reviewed 2019 Dec 28

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• What is the most popular rental car from Alamo in Boise?

  Intermediate (Mazda CX-5 or similar) is the most frequently booked rental car type from Alamo in Boise.

• How many car rental locations does Alamo have in Boise?

  Alamo has 1 rental location in Boise. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Air Term. Gowen Fld airport (BOI)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Air Term. Gowen Fld airport (BOI)?

  Yes