Book Dollar car rentals in Boise

Boise, ID, United States
31 Oct — 7 Nov
Boise, ID, United States
Sun 31.10
Noon
Sun 07.11
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Boise

Overall Rating7.8 GoodBased on 209 reviews
Cleanliness
8.0
Comfort
7.9
Overall
7.8
Pick-up/Drop-off
7.7
Value for money
7.7

Recent reviews

Traveler rating
56
13
11
27
0
Find reviews that mention:
5.6
Pros:The young lady was at first I thought not very friendly, but she turned out to be a tad better than I originally thought!Reviewed 2020 Sep 01
review fromkayak
9.2
Pros:I liked the car, I liked the lady who did the paperwork, I liked the simplicity of renting the car and returning it, I liked the price, and I liked the location.Cons:There is only one item that I disliked. I just flew into town, I was tired and hungry, and it was getting late for me. I got into a line and waited over an hour until it was my turn to check out the car. I am not upset at the lady as she handled many unhappy customers with a friendly greeting. However, I am unhappy that there was just one person at the desk on the night before the big eclipse. Most of the other car rental companies moved their customers through in no time. Next time there is a big event coming to town, get some more help!Reviewed 2017 Aug 24
review fromkayak
2.0
Turned away car reservationCons:New business rules at Dollar, that started after I booked my reservation well in advance, made it so I could not get the car. They now require any renter to have proof of a return flight home or use a credit card. I live local to that office & was renting to go on a business trip out of town, so no return ticket. I don't like to use credit cards so I don't have one. Representative told me to try another company. This was very frustrating as it was the day before my trip & was super busy for renting cars for the weekend. I don't think it was good practice to not send notice to those who had pending reservations of these new rules so I could have been prepared or changed my reservation before it was last minute. Had to pay more at another company who actually gave excellent customer service to work with my situation.Reviewed 2017 Apr 11
review fromkayak
8.4
Pros:Danielle was very kind and helpful! Dollar was a great company to deal with, next time I will go straight through them and avoid booking through Kayak.com.Cons:I was charged an insurance fee through Kayak at time of booking. Yet, once I got to the office on the day of my trip the lady said I hadn’t purchased any insurance and that insurance was an additional fee of $300. I didn’t like that Kayak was not clear about charges, as a third party they only show the base pay for the vehicle, and offer rental car insurance but it’s not through the actual rental car company. It felt a little scammy to me but it was too late for me to find another option. Many people are maybe aware of this issue but for me I didn’t enjoy being blindsided by a significant change in charges.Reviewed 2018 May 08
review fromkayak
2.0
Pros:The rental didn’t even happen because even though we called their corporate customer service and had the pickup time changed the number they had for the local office at the Boise airport was disconnected and turns out their office closes at 5 pm and they don’t offer any sort of after hours pick up.Cons:Everything. Their customer service is non existent.Reviewed 2020 Aug 24
review fromkayak
4.0
Wasn't what we bookedPros:We has reserved a mid size vehicle and when I got there, all they had was the manager special, a compact, unless I wanted to pay an extra $120.00. What a joke. And then the attendant just sent me off by myself, horrible Directions try andgofindthecar. When I couldn't find the car after wandering the airport I went back to the counter. When I asked to see a manager, I was informed that he was the manager. That's when it all clicked, apparently he must have been on a power trip to trear customers like that. It was a joke, horrible service..Reviewed 2017 Apr 19
review fromkayak
2.0
Cons:The Dollar people were going to charge us another $13 a day for an added driver. That was not in the agreement.Reviewed 2021 May 25
review fromkayak
7.6
They up-charge you and argue with you about itPros:The car was new, in great condition and very clean.Cons:The service was terrible. They charged me for three days after returning the car 28 hours after renting it. They then argued with me about it. I tried calling the direct local line several times but the phone number is disconnected, which they also argued with me about. Saving $20 is not worth putting up with them.Reviewed 2018 Sep 19
review fromkayak
9.6
Now I want to upgrade my NissanPros:Such a great car! So comfortable and stylish, loved the leather seats. Also, it had some serious get up and go. Nothing not to love.Cons:The full coverage insurance was very expensive! There should be a new policy: If car is returned with no damage half of the cost of full coverage will be reimbursed to driver while rental company keeps the other half. More people will spring for the full coverage if they know they are going to get some back. Just a thought!Reviewed 2018 Mar 27
review fromkayak
10.0
Excellent!Pros:We had a great experience with Dollar!Reviewed 2017 Jun 08
review fromkayak
3.2
Cons:This office is understaffed and not supported well by their national counterparts. I was up in Idaho on vacation andI ended up in the hospital. It was not an injury/illness that came about from vacationing. I could not return the car. They told me they do not have any staff that could come pick it up even tho I was willing to pay, I could not add on another driver to drop it off, and they offered no solution other than if I died, they could then do what they normally do in those circumstances. I had to drive it back to them to return their car, rather than fly back from where I fell ill so as to get back to the doctors and hospital who could help me. Never use this office, it should be shut down, and I will never use dollar/thrifty/ or hertz (their corporate owner) again!Reviewed 2015 Oct 24
review fromkayak
10.0
Pros:The Van was. Toyota and ran well.Cons:Had to point out defects on the car because they weren't already documented.Reviewed 2017 Jul 23
review fromkayak

Where can I find Dollar car rentals in Boise?

3201 West Airport Way, Dollar car rentals

Address

3201 West Airport Way

Hours

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday08:00 - 23:59
Sunday08:00 - 23:59

Phone

+1 208 383 3100

Good to know

Most popular location

3201 West Airport Way

Most popular car type

Intermediate

Top tips for renting a car from Dollar in Boise

  • Intermediate rental cars from Dollar in Boise are around 27% cheaper than other car types, on average

FAQs about renting a car from Dollar in Boise

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Dollar in Boise.

  • Dollar has 1 rental location in Boise. Take a look at our Dollar rental location map to find the best rental cars near you.

  • Yes

  • Yes