Guest reviews
Overall rating
8.2
Excellent
Based on 23 reviews
Cleanliness
8.5
Comfort
8.2
Pick-up/Drop-off
7.5
Value for money
8.6
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Pros
""Easy drop off, friendly service.""
(in 1963 reviews)
"Staff friendly & very helpful."
(in 2020 reviews)
"reliable flexible good customer service."
(in 556 reviews)
Cons
"I didn’t even get the car."
(in 2541 reviews)
"You don't accept debit cards"
(in 2455 reviews)
Recent reviews
Traveler rating
8
2
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10.0
Pros: Staff was very friendly
Cons: perhaps more selection of vehicles.
review from
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10.0
Pros: Staff was excellent and Gregory was super helpful with directions, etc. Customer service was the best.
review from
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5.6
Cons: There apparently is a French and Swiss side to the airport with car rentals at both places. The French side is smaller with less car but maybe a better deal. I rented a small suv because I was going skiing. They did not have that car but they “upgraded” me two classes to a luxury wagon without AWd. It worked for this trip but was not what I wanted. Also, the road signs and gps are not clear how to get back to the French side. We almost missed our plane. Found it by accident and not following what the signs would indicate
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10.0
Pros: Friendly stuff and very nice and clean car. No issues for my entire trip.
Cons: Cant think of anything at the monent
review from
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7.6
Pros: Staff generally friendly. Super fast drop-off.
Cons: Difficulty at pick-up. Required to provide a flight number although leaving in the region. There was no mention of this anywhere on kayak's or wisecars' website through which the car was booked.
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10.0
Pros: Staff was super friendly, pleasant and accommodating. Our car was slightly too small, they went out of their way to find us another one that was big enough. Will definitely go back there next time!
review from
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9.6
Pros: Drop off was very convenient. Car was very clean.
Cons: Pick up inspection made us feel like we would be responsible for bugs on the windshield (not literally, but that was the impression. Overkill).
review from
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9.2
Very nice staff, good car
Pros: The staff was very friendly and helpfull ( Claire and Maktum in Geneve!). It was not clear to me that my reservation would be ended after two hours after pick-up time. So there was no car reservated anymore. Both Claire and Maktum were very helpfull in finding a similar car. It took a while because of some technical problems with the first choice, but after all it was a very comfortable and reliable car.
Cons: The fact that my reservation was not extended till my plane has arrived, but I didn't know that that should heve been indicated or phoned in advance.
review from
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9.6
Great company and service
Pros: Representatives were super helpful and professional. Accommodating and knowledgeable.
Cons: Returning the car to the French side of the Geneva airport was a nightmare. We landed on the Swiss side and missed our flight. Our problem not the company.
review from
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2.0
Website sent our reservation to the wrong company.
Cons: The Alamo company recognized the website made the error - but would not honor our reservation and told us we had to talk to the website company - it was not their problem
review from
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6.8
Pros: Nice car for the money
Cons: They tried to make me buy unneeded insurance and I had to get the manager on the phone before they will let me take the car.
review from
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5.2
Bad service, good car and value for money
Pros: The car and price
Cons: Location in the French side although was supposed to be in Swiss. We had to buy the Swiss highway pass. Couldn’t contact the company to inform about our flight delay and they cancelled our reservation.
review from
Where can I find Alamo car rentals in Geneva?
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- 25% of our users found rental cars from Alamo in Geneva for ₪183 or less
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