Guest reviews
Overall rating
7.3
Good
Based on 23 reviews
Cleanliness
8.0
Comfort
7.4
Pick-up/Drop-off
7.0
Value for money
7.2
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Pros
"Car was nice and clean"
(in 2376 reviews)
"The staff was very helpful"
(in 959 reviews)
"So amazing customer service from Brad"
(in 242 reviews)
Cons
"Thrifty's customer service was terrible."
(in 203 reviews)
"Car was very dirty inside."
(in 69 reviews)
""Nothing, no cars were available.""
(in 2242 reviews)
Recent reviews
Traveler rating
4
2
2
0
4
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
friendly staff
great car
easy drop
car available
quick and easy
compact car
car smelled
great price
great experience
great value
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7.2
Cons: The lady in the counter was not kind. Specifically the way she suggested that I don't have an insurance.
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2.0
Pros: Nothing
Cons: Grubby battered car.
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8.8
No issues... Great.car!
Pros: The vehicle was fantastic, almost new and of very high quality for a reasonable price.
Cons: It was rather difficult to contact Thrifty/Hertz to make changes...
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2.0
It was a disaster!
Pros: You said it will cost 267 frank I end up paying 987 frank for different reasons. Some of it my fault but I wasn't expecting that at all and the website fee was completely misleading.
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6.8
Challenges when collecting the rental car.
Cons: The rental company didn't accept visa debit card. The rental was actually done by hertz. And from my experience hertz is very ridge and not friendly. I who'd prefer to know these things in advance.
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10.0
All went as planned and no surprises
Pros: I like to receive service that is expected
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10.0
Amazing
Pros: Amazing client service and no hidden charges, the best
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2.0
Terrible
Cons: They didnt give me the car we ordered and we could not fit. They told me to rent another car for $1000
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2.0
Acar rent in swiss
Pros: They are no direct try to get your money by any way they made the insurance 3 times value of car rent
Cons: Bitter to rent car directe from agint car to be in safe side
review from
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10.0
Thrifty via Hertz
Pros: Great Mazda 2 brand new car.
Cons: Thrifty desk at Geneva airport has essentially closed and you have to go direct to the parking lot, there the thrifty office is also closed so you have to go to hertz. The hertz guy in airport did not explain this at all. It almost seems that hertz staff feel 'put-out' by having to deal with thrifty customers.
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6.0
Cons: Charged another day for bringing the car an hour later
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5.6
not the nicest customer service
Pros: The car I ended up with was decent.
Cons: I had to pay significantly more for a larger car, when I had explicitly asked for a car above the compact size. Thrifty representative used scare tactics to try to include additional insurance.
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Where can I find Thrifty car rentals in Geneva?
Top tips for renting a car from Thrifty in Geneva
- Standard rental cars from Thrifty in Geneva are around 63% cheaper than other car types, on average