Guest reviews
Overall rating
5.9
Okay
Based on 12 reviews
Cleanliness
6.3
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
5.3
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Pros
""Easy drop off, friendly service.""
(in 1963 reviews)
"Staff friendly & very helpful."
(in 2020 reviews)
"reliable flexible good customer service."
(in 556 reviews)
Cons
"I didn’t even get the car."
(in 2541 reviews)
"You don't accept debit cards"
(in 2455 reviews)
Recent reviews
Traveler rating
2
2
1
1
3
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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7.2
Pros: The staff was extremely friendly and thorough.
Cons: I understand the road restrictions with the odd/even numbered plates. We were told that we would have an odd numbered plate, which worked well for us because of the driving we needed to do on a particular day. However, they gave us an even numbered plate, which really messed up our day.
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8.0
Very friendly staff, difficult to find drop-off
Pros: Friendly and honest staff
Cons: I had serious difficulty finding the location to drop off the car. In fact, it was closed although Alamo claims to be opened 24 hours. I managed to leave the car at the designated place and have the clerk at the desk arrange for the checkup. I did make my flight, but it was a stressful experience. The staff was really friendly.
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2.0
They told me that I have to pay a lot more given t
Cons: They told me that the price you gave me only included the rent of the car, but not the insurance of the car.
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10.0
Pros: very efficient
Cons: nothing
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5.2
RIPP OFF
Pros: Outside service good
Cons: inide service poor.employee nssty actittud tale it or leave it
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2.0
Pros: Service ver y poor they want to charge extra out of the amount calculated not recommend
Cons: Personal very aggressive
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2.0
Cons: The services is very bad they tried to make me pay more money
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4.0
Service over all
Cons: 1. Didnt get what I reserved, instead of a medium car I got a Compact, because there wasnt any more options available. 2. Took more than 1 hour to get the car. 3. Car smelled like an ashtray! 4. Drop off at airport, its not a proper drop off, also had to wait for 15 minute for someone to meet me at the parking lot.
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8.4
Review
Pros: Good car, slightly banged up. Smaller than I thought . I want an suv. 2 doors will not make it.
Cons: Read sboce
review from
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Top tips for renting a car from Alamo in Lima
- Mini rental cars from Alamo in Lima are around 73% cheaper than other car types, on average