Book Alamo car rentals in Midland

Cons: It was very very dirty inside and out

Dirty Van w/ paint on seats and door

Pros: Price was good vs price direct from alamo

Cons: Van was dirty and paint was on inside of van from house Painter that rented before us. Had to switch to different van. Second van had dog hairs all over the seats. To tired of messing with it to try and get another one.

Terrible Customer Service

Pros: Nothing

Cons: The customer service at the MAF terminal is abysmal. Literally, non existant. The young lady at the desk was so preoccupied with her report that she had little interest in helping me. If I had the opportunity to recommend a friend to use Alamo, i would first recommend them to walk, or maybe even ride a donkey before I suggested or even hinted at the possibility of using Alamo for a rental car. Suffice it to say, I couldn't be more disappointed in how I was treated as a customer.

never again

Pros: Place offered a pickup - but then, didn't even know what size it was.

Cons: I didn't like that I was never even offered roadside assistance and had to pay $70 after waiting two hours for a jump start. I understood the $470 initial fee for out of state rental, but not being charged that entire $470 again for returning it in 31 hours instead of 24. I'll pay a competitor twice as much before dealing with this shiesty company again.

Reserved a pickup, offered a minivan at the desk

Pros: Drop off was easy

Cons: I reserved a pick up, i needed it. At alamo desk, i was jnformed they dud not have any, she offered a minivan instead. Finally i got a small SUV , a compass. The she reduced the price to a mid size SUV eventhough she was giving me a Small SUV