Guest reviews
Overall rating
6.3
Good
Based on 13 reviews
Cleanliness
6.4
Comfort
6.1
Pick-up/Drop-off
6.4
Value for money
6.1
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Pros
""Easy drop off, friendly service.""
(in 1963 reviews)
"Staff friendly & very helpful."
(in 2020 reviews)
"reliable flexible good customer service."
(in 556 reviews)
Cons
"I didn’t even get the car."
(in 2541 reviews)
"You don't accept debit cards"
(in 2455 reviews)
Recent reviews
Traveler rating
3
2
0
0
2
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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9.2
Pros: It was the first time ever, I was renting a car through intermediary site and the car company didn’t try to add fees or sell me additional insurances. Service at the airport was great despite Covid restrictions.
review from
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8.0
Pros: Yes, Staff was very friendly and helpful
Cons: Long lines at pick up. It took us more than 50 min to pick up our vehicle at Alamo counter.
review from
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10.0
Pros: The car was very nice for the price...staff helpful and friendly. Even though we did not speak French the staff made the transaction very easy.
Cons: Drop off was confusing...even though car drop off is marked on the signs...Alamo did not have a big sign like the other companies...we drove around looking for their drop off....however it is in the same spot as the others....once you drive down into the lot there is a small Alamo sign.
review from
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2.0
Offered the wrong car category - and the car was never received/ready
Pros: Nothing
Cons: Every thing. They offer The wrong /lower car category with the same amount. Car was never ready or available even after 1 hour waiting. Charge the full amount plus plus and amount not yet refund though the promise to do it immediately.
review from
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7.6
Pros: The staff was able to get us into another car when we arrived later than we had originally planned.
Cons: The website showed that the car could handle 7 people and 5 bags, but this was and either or. There was no trunk space if you didn't have the back 2 seats down.
review from
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10.0
You can drop off the car at either the terminal 1 or terminal 2 lot
Pros: The experience was very smooth and just like renting stateside. The staff was very attentive and helpful. What they don't tell you is that you can drop off the car at either CDG location at Terminals 1 or 2. If you're dropping at Terminal 2, look for the Enterprise or National signs because Alamo wasn't well listed on the road signs.
review from
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2.0
Car not available
Cons: When we arrived, our large family car was not ready even though we had mentioned our flight details. Very disappointing from Alamo, especially since we needed a large car fo the family and luggage. They offered a smaller car and still wanted to charge us extra! Normally, I am a happy customer of Alamo, but ;avoid the Paris Charles de Gaulle location. Very poor service and not up to Alamo's international standards.
review from
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Where can I find Alamo car rentals in Roissy-en-France?
FAQs about renting a car from Alamo in Roissy-en-France
How many car rental locations does Alamo have in Roissy-en-France?
Does Alamo have a car rental location at the airport: Orly airport (ORY)?
Does Alamo offer shuttle or airport pick-up services from Orly airport (ORY)?
Does Alamo have a car rental location at the airport: Charles de Gaulle airport (CDG)?
Does Alamo offer shuttle or airport pick-up services from Charles de Gaulle airport (CDG)?
Does Alamo have a car rental location at the airport: Beauvais-Tille airport (BVA)?
Does Alamo offer shuttle or airport pick-up services from Beauvais-Tille airport (BVA)?
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