2.0
first, they tried to pass on to me a car seriously damaged without telling me. i declined. then, they refused to show me the contract. "we don't have a printer!" then, they changed the price from 805 EUR to $1600. then, they charged 42EUR "administration fee" to give the police my name and address due to 2 kph over limit speeding offense. this is pure profit padding just because they can. a despicable operation.Reviewed 2023 Jul 11
review from![kayak]()
8.0
Upon return all that is required is to drop off the key /controller. A clear sign saying this would be helpful to prevent us waiting in a line with everyone else only to find out at the end just to leave your key on the counter is required and the rest is done by email-- no further discussions necessary..Reviewed 2023 Jun 03
review from![kayak]()
10.0
Very friendly staff! They went out of their way to help me with getting my vehicle in the middle of a mass rush to the counter by people wanting cars due to the train strike. Two people worked the counter and one young woman was continually going up and down the line to help get info for a quicker checkout. It took a long time to process everyone due to the large amount of people. However, they were very patient and ensured everyone was able to get a vehicle. Return was super easy. I’ve rented many cars at CDG. This was by far the best experience.Reviewed 2023 Mar 25
review from![kayak]()
10.0
No drop off indications at CDG airport - out of budgets control but it was horrible.Reviewed 2022 Oct 22
review from![kayak]()
8.0
Really no complaint. We would only rent a small car in Europe due to tight road and tight parking when driving around. So we cannot complain about the lack of power that a small vehicle has. In any case the small Toyota performed fine. Budget - through Avis - was nothing exceptionally helpful nor do we have any complaints in particularReviewed 2022 Oct 01
review from![kayak]()
10.0
Over all , we had great experience and we will be back again .Reviewed 2021 Aug 28
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1.9
Poor experience in everythingReviewed 2021 Aug 27
review from![kayak]()
9.2
Pros:Staff was efficient. Quick return of car.Cons:I had a hard time finding way out of parking area. I had a difficult time finding the dropoff area.Reviewed 2019 Sep 26
review from![kayak]()
6.0
Pros:The staff did exchange our car for us when we brought it back after a day because it had a piece of the window missing.Cons:Staff was incredibly slow at pick-up. Plus, when we switched out our car they didn't carry over our satellite navigation that we originally booked, but we didn't want to wait another hour to try and get them to switch it.Reviewed 2019 Sep 18
review from![kayak]()
4.0
Cons:First i waited 90 min. for the car. Then the car was dirty. Poor motor power. It costed also much more that í had expected. When booked it said 1635 EUR for 11 days, but í was charged 2.370 EUR. They came up with all kind of excuses. My friend rented from Europe car and hr Got much better serviReviewed 2019 Aug 09
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6.0
Cons:Everything fine until we got the bill after we got home. Was reserved for $414 USD but we were charged over $1,000 USD. So far no explanation and no refund.Reviewed 2019 Aug 08
review from![kayak]()
2.8
Pros:Nothing.Cons:Rental desk was absolute chaos. No one had a car ready for them, and waiting 45 minutes for reserved cars led to a lot of frustration. When our car finally arrived it had not been washed and had 1/2 tank of gas, but no one said this to us. Customer service was poor.Reviewed 2019 Jul 17
review from![kayak]()