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One location in Atlanta Hartsfield-Jackson Airport
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10.0 Wonderful
Jul 2021
10.0 Wonderful
May 2021
Pros:
Extra attentive at Atlanta airport, where line was long. We found out we could use the Self Check-in and attendant showed us how to use it.Cons:
Price was very competitive, we plan to use Alamo again.10.0 Wonderful
May 2021
Pros:
yes , not any problems at all.Cons:
I wanted a four wheel drive Suv and ordered it , but what I got was not , still did the job ok, but nice to get what you actually order when you reserve ahead.10.0 Wonderful
May 2021
Pros:
They were fine10.0 Wonderful
Apr 2021
Pros:
pickup and dropoff was quick and smooth. car was amazing.Cons:
more staff at checkin so the line could move a bit faster. more options with carseat, like having a toddler carseat or booster. infant carseat was a bit too small for my child8.0 Very good
Apr 2021
Pros:
Staff were friendly and helpful. Return was easy.Cons:
I didn’t have any problems.One location in Atlanta Hartsfield-Jackson Airport
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10.0 Wonderful
Sep 2022
10.0 Wonderful
Jun 2021
Pros:
excellent experienceCons:
nothing - car was great - service was good - price was spot on4.0 Mediocre
Jun 2021
Pros:
Staff friendly at pickup and dropoff.Cons:
There needs to be several more employees working at the pickup counter. People shouldn’t have to wait in long lines to get their car.2.0 Poor
Jan 2021
Cons:
I was charged a drop fee (rented at ATL, dropped at STL as per the contract). The rental was not supposed to include a drop fee, but my credit card shows an almost $600 charge for what was supposed to be a $200 rental. I expect a refund of the drop fee. Thank you. -c.10.0 Wonderful
Nov 2020
Pros:
YesCons:
Everything was easy.7.6 Good
Sep 2020
Cons:
It was very difficult to find the rental desk coming from outside the airport. Better signage or online instructions needed. Also, Enterprise would not honor my reservation without a major credit card on file. This should have been disclosed up front.One location in Atlanta Hartsfield-Jackson Airport
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10.0 Wonderful
Mar 2023
2.0 Poor
Oct 2022
10.0 Wonderful
Oct 2022
10.0 Wonderful
Oct 2022
2.0 Poor
Dec 2022
10.0 Wonderful
Dec 2021
One location in Atlanta Hartsfield-Jackson Airport
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2.0 Poor
Nov 2022
8.0 Very good
Nov 2022
8.0 Very good
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
One location in Atlanta Hartsfield-Jackson Airport
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10.0 Wonderful
Sep 2022
2.0 Poor
Aug 2022
2.0 Poor
Aug 2022
2.0 Poor
Apr 2021
Pros:
I like the vehicle.Cons:
I still have not got my refund for my deposit of $300.00 4 days after I returned the vehicle, and budget airlines does not have anyone I can speak to on this. So at this point, after calling over 6 times and not being able to get anyone, I’m going to escalate the hell out of this until budget Car Rental refunds me my deposit of $300.00.2.0 Poor
Apr 2021
Pros:
nothing to like. horrible service, gross car, huge van instead of compact, so much wrong with this experience. at least we got a carseat we requested for the toddler, that's the only thing that didn't go absolutely wrong.Cons:
I waited for 6.5 hours after my scheduled pickup time, exhausted after an international flight with my family (including a small child), and was eventually given a huge family van instead of the efficiency I requested. It had a gross muffin on the floor, and caramel or something gooey on the center console area. Staff was outrageously rude, and I wasn't the only one waiting for hours. It was such a nightmare. I've never had such a horrible experience with a rental car.10.0 Wonderful
Mar 2021
Pros:
YesCons:
Possibly one more staff behind the counterOne location in Atlanta Hartsfield-Jackson Airport
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10.0 Wonderful
Feb 2020
Cons:
Nothing2.0 Poor
Jul 2019
Pros:
Although booked 24 hours early, at the airport the rep told us you have to wait for 1.5-2 hours or else go somewhere and find another car. They did not give us the car and asked to book somewhere else. Horrible experience. Never ever will book EZ car rental.4.0 Mediocre
May 2019
Pros:
The representative at the front desk (inside office) was very courteous and upgraded my car because there were none available at one of the pick up areas. Other than that I can’t think of anything.Cons:
My first car was barely clean on the outside, wheel was shaking at 60+ mph, returned car and was charged a full tank of gas when the I barely used 1/4 of a tank. Service was mediocre at best. Never renting from this company again! Manager did not include in the notes why I returned car.2.0 Poor
May 2019
Cons:
Did not rent a car because they had no cars available. I do not understand the point of a reservation.4.4 Mediocre
Apr 2019
Pros:
great carCons:
so many hidden fees, unorganized process, had to wait 2 hours to get my car, sketchy overall.3.6 Poor
Mar 2019
Cons:
They are dishonest and do not even tell you the whole truth when renting the car. The girl told me $20 for unlimited gas but never specify that it was $20 per day. They do not tell you how much gas cost to fill up and will send an email receipt instead of telling you the cost up front and deposits.One location in Atlanta Hartsfield-Jackson Airport
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10.0 Wonderful
Mar 2021
Pros:
The staff did a great job.Cons:
Price point.2.0 Poor
Mar 2021
Pros:
The staff was friendly at first until she stated the vehicle size I purchased weren't returned yet. Normally when a rental company is at fault you receive a updrade but no. I had the option to wait a hour to hour and half or more for full-size car to be returned. Then when I took the option to get smaller car my price difference wasn't given then. I was charged the peice for full size and she would send email to manager for them to try and give price credit. As of now I still haven't received email stating what that refund will be or when given.Cons:
The car smelled first like cigarettes and later as the day grew it smelled like weed. That smell didn't leave the vehicle the entire time I rented it.2.0 Poor
Mar 2021
Pros:
The staff was friendly and the drop off was very simple.Cons:
It was very difficult to find the kiosk, and the wait was very long. The car was dirty inside and smelled VERY strongly of smoke. I bought air fresheners and rode with the windows down a lot. The tires were not balanced -- the passenger side were both over 36 and the driver side were at 28/27. I had to put air in the tires twice while I had it.6.0 Okay
Feb 2021
Pros:
The pickup/drop off experienceCons:
If they had the car I requested2.0 Poor
Feb 2021
Cons:
They have an arbitary limit that cars can only go to AL, SC, GA, and FL. I needed to go 5 hours away to NC, that would just barely get me across the Florida line.2.0 Poor
Jan 2021
Cons:
They overbooked and did not have a car available when we arrivedOne location in Atlanta Hartsfield-Jackson Airport
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4.0 Mediocre
Oct 2022
4.0 Mediocre
May 2021
Cons:
I rented a Toyota Camry for about $80 per day for 3.5 days which seemed like a good price. When all was said and done after fees, taxes, surcharges, this and that my final bill was over $500. That is robbery!4.0 Mediocre
Jan 2021
Pros:
NothingCons:
The lines were extremely long and they only had two customer service reps working one of which was very rude. He was do busy trying to upsell me that hechave me the wrong rental agreement. When I returned the car I had to stand in line again due to this error. The rntire rental experience was mediocre.4.0 Mediocre
Jan 2021
Pros:
The car return was easy.Cons:
Upon picking up the car, we noticed it was dirty and trash had been left inside. The check engine light was flashing, as was the oil change signal.2.0 Poor
Dec 2020
Cons:
No cars went elsewhere waited for over an hour then left over 50 people in line waiting9.2 Wonderful
Aug 2020
Pros:
Pickup person at counter was very nice. Not much to say about dropoffCons:
Not muchOne location in Atlanta Hartsfield-Jackson Airport
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1.9 Poor
Jun 2021
4.0 Mediocre
Jun 2021
Pros:
Staff seemed irritated and overwhelmedCons:
Treat each customer with value an appreciation2.0 Poor
May 2021
Pros:
That they had a carCons:
Not having to wait in line for nearly 2 hours2.0 Poor
May 2021
Pros:
nothingCons:
there was 50 plus people in line and after 30 minutes at atlanta airport no one was moving. No one in reservations was telling people what was going on or why the line was so long. Had no idea if we still had a reservation so we moved on to another rental car company with a small line that was moving2.0 Poor
May 2021
Pros:
Car was goodCons:
I waited 2.5 hours in line and was told they had no cars4.0 Mediocre
May 2021
Pros:
Nice car.Cons:
Picking up was absolute nightmare. 2 hour long line. 2 agents handling all customers for Dollar and Thrifty.One location in Atlanta Hartsfield-Jackson Airport
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10.0 Wonderful
May 2021
Pros:
Very friendly staff.6.0 Okay
Apr 2021
Pros:
The vehicle was fine. The shutter driver was nice, professional, and friendly.Cons:
The front desk representative. Directions where to meet the shuttle. As well as the pick up. It took 20-30 minutes to pick up the vehicle and less than 10 minutes to drop off the vehicle.2.0 Poor
Mar 2021
Pros:
NothingCons:
I was not allowed to rent the car upon arrival. Needed a flight ticket and didn't have one2.0 Poor
Mar 2021
Cons:
Vender would not give me a car because I did not have round trip flights tickets. Card was charged for a rental vehicle that I did not get. Refused my refund8.0 Very good
Mar 2021
Pros:
Staff very friendly and helpful. Great value, getting started in ATL now, so after a few months, should be even better! I would rent from them again.2.0 Poor
Dec 2020
Pros:
staff was friendly but their process was terrible and slowCons:
Place is the most ghetto rental place I have seen. Looks like all the cars are bought from other rental companies that sell damaged vehicles.One location in Atlanta Hartsfield-Jackson Airport
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2.0 Poor
May 2021
Pros:
Nothing to like.Cons:
Actually getting the car I reserved, getting a refund for the car that they were not able to provide, not having a 3 hour line at the check in counter.2.0 Poor
May 2021
Pros:
The staff was friendly and quick (because I had already paid) once I got through the hour long line.Cons:
The car was raggedy and dirty and poorly maintained. I barley made it back to the airport. Last 10 miles with hazards on in Atlanta traffic sweating bullets with a warning light for the engine air filter. HORRIBLE. When I returned the vehicle I tried to alert the attendant the the vehicle had an issue because I didn’t want it to be someone else’s safety issue. She acted like she barely cared. I can only hope someone else didn’t get that car. They won’t be making it far.2.0 Poor
May 2021
Pros:
The drop off was fine. The gentleman at the exit was very helpful. Everything else was awful.Cons:
The wait time on line was awful. I stood there for an hour and a half before I saw a woman behind the counter who greeted me by telling me she couldn't wait to finish with me so she could leave. The rest of the staff ( 1 woman and two men ) spent more time away from the counter than behind it - they are seriously short-staffed and the customers suffer. They need to be aware of any problems there are with a car before they hand it over to a customer - our 1st car had a "check engine" light. There needs to be someone in the area a car is picked up from so that if there is a problem with the car when you get into it you don't have to drag your luggage back up to the counter and then back down again. The worst problem is that the woman behind the counter didn't tell me I had to call their Emergency Roadside department and report the problem. Because of her ineptitude, I wasn't able to get any consideration from Dollar because they had already charged my credit card. If I never have to deal with them again I will be thrilled. All Dollar will do is send me a $25 off a future rental that is only good for a year - if I ever get it at all. All this aggravation for almost $400 for half a day Saturday with a return of 10AM on Wednesday - highway robbery.4.0 Mediocre
May 2021
Pros:
Staff was efficient, car clean and well maintained.Cons:
We waited in line for over 90 minutes to pick up our car. It was horrible! The desk person was very efficient when we got to the front of the line. There should have been way more workers helping. 90 minutes is ridiculous.2.0 Poor
May 2021
Pros:
Inordinately long wait time. After waiting nearly two hours, they made me pay an extra $20/day so that I could rent a larger car and avoid waiting another hour.2.0 Poor
May 2021
Pros:
The 4 hour wait time was an issue. Also, company overbooked reservations. We were lucky enough to get a car, but other behind us in line didn’t get the car they paid for.Cons:
This is the 2nd time we’ve been in this situation with Dollar rental. We’ve paid for reservations and they had run out of cars. Absolutely will not use Dollar again.One location in Atlanta Hartsfield-Jackson Airport
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2.0 Poor
Mar 2021
Pros:
Had a confirmed reservation (actually called Payless to double check) for a 1 way car rental. When arriving at counter was informed that there was no car available. Apparently they were first come / first serve.Cons:
Honor the reservation4.0 Mediocre
Oct 2020
Cons:
Front desk horrible customer service, hidden cost2.0 Poor
Jul 2020
Pros:
Nothing. I am highly upset.Cons:
There was no car available and I paid online during the reservation. I need to be refunded.6.0 Okay
Jun 2020
Pros:
The staff was extremely helpful in a poor situation.Cons:
Vehicle smelled like smoke from tobacco and marijuana.4.0 Mediocre
May 2020
Pros:
You can't blame the counter staff for a fusarium operationCons:
Cars weren't available on schedule and had to wait. No one available to check in on return. Payless counter was closed had to go to Avis. Also it was twice as expensive compared to Seattle and Dallas.2.0 Poor
Jan 2020
Pros:
No. They wouldn't rent me a car without a utility bill. I don't normally carry a utility bill with me when I travel.One location in Atlanta Hartsfield-Jackson Airport
Locations in Atlanta Hartsfield-Jackson Airport
2200 Rental Car Cntr Pkwy 2250
+1 833 315 5895
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2.0 Poor
Aug 2020
Cons:
the did NOT have my car - or ANY car for that matter my reservation for for 7:00 - the sign at the counter said that no cars are available until 8:30 I asked them for a car, ANY car - nothing was available they "over" book online w cheap rates and then hope to figure it out later i ended up renting from AVIS - they had cars left10.0 Wonderful
Jan 2019
Pros:
Couldn't have asked for a better experience. Return crew was efficient and fast.Cons:
NA3.2 Poor
Dec 2019
Pros:
flat daily rates were same but coverage rates were slightly better than hertz and alamo. negative review is purely for the pickup experience. drop off was flawless.Cons:
Bait and switch bullshit which is never acceptable. Will be sending email to their corp office with details and some pictures.10.0 Wonderful
Jul 2018
Pros:
Hertz wanted to charge $250 for a 3-hr rental - crazy. National charged $99.10.0 Wonderful
Nov 2016
Pros:
Convenient. Good method to get from Atlanta to Greenville when flights to Greenville are too expensive.6.8 Okay
Oct 2015
Pros:
Pickup and Dropoff was SUPER easy and quick. That makes a huge difference when renting. Also, it was relatively cheap.Cons:
The car was pretty nasty. It looked like it hadn't been cleaned in weeks.One location in Atlanta Hartsfield-Jackson Airport
Locations in Atlanta Hartsfield-Jackson Airport
2200 Rental Car Center Parkway
+1 888 223 3952
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6.0 Okay
Mar 2023
10.0 Wonderful
Apr 2023
2.0 Poor
Mar 2023
2.0 Poor
Mar 2023
10.0 Wonderful
Mar 2023
One location in Atlanta Hartsfield-Jackson Airport
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2.0 Poor
Mar 2021
Pros:
Didn't hold my reservation, even after getting a text confirmation a couple days before.8.0 Very good
Mar 2021
Pros:
YesCons:
Bait and switch on the mileage. The web site say's unlimited mileage but the van company only allows 375 miles per day per state resident. "beware"2.0 Poor
Mar 2021
Cons:
They lied about mileage4.0 Mediocre
Oct 2020
Pros:
The person at the desk was friendly and efficient once we got there. We were quickly checked out and on our way after a long wait.Cons:
The directions on obtaining the vehicle were not explained to us until after we called for directions to the off site rental. We had to wait for a van to pick us up and take us to the rental lot, which took a long time to get to us. Upon arrival the agent greeted us and was welcoming. There was an undisclosed $200 deposit that we were not expecting and was taken from our debit card the day of rental. It was advertised that the van would be exceptionally clean and sanitized. When Adrienne pulled up the van it was obvious it has sat for awhile. The outside was dirty and banged up. The inside was fair, but it was definitely not clean. The Van’s brakes were poor and the power steering was loud. Not what I expected for the price we paid.8.0 Very good
May 2020
Pros:
The service.5.2 Fair
May 2020
Cons:
The owner couldn't care less about service.One location in Atlanta Hartsfield-Jackson Airport
Locations in Atlanta Hartsfield-Jackson Airport
2200 Rental Car Center Parkway
+1 404 209 1222
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One location in Atlanta Hartsfield-Jackson Airport
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2200 Rental Car Center Pkwy
+1 404 767 8663
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One location in Atlanta Hartsfield-Jackson Airport
Locations in Atlanta Hartsfield-Jackson Airport
1931 Roosevelt Hwy
+1 678 500 1850
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3945 Conley Street
+1 770 921 9001
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Locations in Atlanta Hartsfield-Jackson Airport
Atlanta Airport Hartsfield-Jackson Int ATL
+1 404 209 3229
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Locations in Atlanta Hartsfield-Jackson Airport
4230 Global Gateway Connector
+1 770 455 5515
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Locations in Atlanta Hartsfield-Jackson Airport
2200 Rental Car Cntr Pkwy 2255, College Park, , USA Georgia
+1 914 368 0091
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Most popular agency | Dollar |
---|---|
Most popular car type | Economy |
Average price | ₪222/day |
Good deal | ₪144/day |