Guest reviews
Overall rating
6.8
Good
Based on 19 reviews
Cleanliness
7.2
Comfort
6.8
Pick-up/Drop-off
6.4
Value for money
6.9
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
2
2
1
3
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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2.0
Pros: Nothing
Cons: Car type was changed to lower tier and they promised they will change it and no one called to do so
review from
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8.0
Pros: Staff and car good. Friendly. Car had little tyre problem. Had to refill air in the middle of trip
Cons: Avis Place difficult to find at Abu Dhabi airport. No signs
review from
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9.2
Pros: How they tried to their best . The car was cleaned and comforted
Cons: When I returned the car they took time to check even I paid full coverage I wish the website gives me an option to buy full coverage not from front disk
review from
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5.6
Pros: Clean car
Cons: Took ages to pick up and return the car.
review from
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8.0
Cons: Gave me a different car
review from
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10.0
Wonderful Experience
Pros: Very efficient
Cons: na
review from
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2.8
Avis Abu Dhabi is terrible
Pros: Not much. Easier than renting from DXB, but that's really more of a credit to Abu Dhabi's airport than anything Avis.
Cons: They called a hatchback an "SUV". It was tiny and had over 30K km on it so it didn't drive very well. Additionally at drop off the traffic made me 30 mins late and they charged me a FULL day! Not even an hourly rate or anything. Absurd. Customer service was very poor both at pickup & dropoff. Never again Avis, never again.
review from
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3.6
No brakes
Cons: The car they gave me had a whistle sound while breaking this means that the brake pads and rotorsee needs to be changed. That's a safety issues and this won't make me rent a car with avis again. My reservation number was #09681320US5
review from
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4.0
Lost the c ar
Pros: Price
Cons: They couldn't find the car for 45 minutes and delayed my whole day. Bad communication and never again
review from
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Where can I find Avis car rentals in Abu Dhabi?
Top tips for renting a car from Avis in Abu Dhabi
- Economy rental cars from Avis in Abu Dhabi are around 64% cheaper than other car types, on average