Find reviews that mention:
8.0
Smooth transfer at 2nd siteReviewed 2023 Sep 27
review from![kayak]()
10.0
The agent at pick-up was a bit frazzled and overworked, but he was extremely helpful in making alterations to our trip and helping us get a better situation worked out. The folks at drop off were very kind and helpful as well. Good experience overall! Just hard to get over the massive price hike in all rental cars.Reviewed 2023 Sep 27
review from![kayak]()
2.0
We were downgraded to a car we didn’t want. We reserved a Kia Soul but were given a Kia forte. The batteries in the key fob were drained and the key fob didn’t work. I had to manually lock and unlock doors. When we asked for a receipt when we returned the rental the representative at Avis was rude and unhelpful. I still don’t have a receipt for the rental.Reviewed 2023 Sep 27
review from![kayak]()
6.0
Fine other than the fees were not disclosed on the website. My rental was $73 dollars with tax on the website. However, on pick up I was charged a mandatory $100 in added insurance. This should be fully disclosed. I would have arranged other transportation if I would have known the cost up front.Reviewed 2023 Sep 27
review from![kayak]()
8.0
We booked a Rav 4 or similar but got a KIa Sportage which was very uncomfortable for long journeys. We wished we had booked a cheaper car and then seen what was available and upgraded as even though the Kia may be in the same group it was not an equivalent car in my opinion.Reviewed 2023 Sep 27
review from![kayak]()
10.0
Anthony who attended to us at YVR was very courteous and helpful.Reviewed 2023 Sep 27
review from![kayak]()
2.0
No cars availableReviewed 2023 Sep 26
review from![kayak]()
10.0
Great customer serviceReviewed 2023 Sep 26
review from![kayak]()
8.0
GoodReviewed 2023 Sep 26
review from![kayak]()
10.0
Very friendly and helpful. Was able to give me options for which car.Reviewed 2023 Sep 26
review from![kayak]()
2.0
Even with a confirmation, no one showed up to rent a car and there is no Avis kiosk at the airport. We had to get a last minute car rental from another agency that was actually at the airport.Reviewed 2023 Sep 26
review from![kayak]()
10.0
Very friendly and efficient.Reviewed 2023 Sep 25
review from![kayak]()