Cons: Renting on French side of the airport is much more difficult and time consuming than renting on the Swiss side. Trade off is that pricing is MUCH lower. Avis car and service was good. Getting in and out of the facility is more difficult and required an additional customs inspection at airport
Pros: Staff was very friendly and professional
Cons: More assistants helping at the desk, we waited 35 minutes before we got the car.
Cons: Drop off experience was poor. Nobody was in the parking area, and there was no empty parking slot for the car. So I had to call the Avis manager, who told me that I can just drop the car in the middle of the corridor.
Pros: Car and easy access to car pickup
Cons: Price did not match what was reserved, petrol tank issue, insurances issues
Crew for the car's revision at the pick-up/drop-off needed
Pros: Crew is good.
Cons: Crew for the car's revision at the pick-up/drop-off needed, so, if the car have any detail, you have to back all the way to the counter.
Smelled like cigarrettes
Pros: It was cheap,
Cons: Got a smaller car than was depicted online, car had the worst cigarette smell that made we almost want to vomit. Got hit for a $150 cleaning fee and $60 fee for parking it in the wrong spot even though it was still an avis lot. Will not be renting from this company again.
Feedback
Pros: Only positive was that the car had navigation.
Cons: The process of picking up the car was a hassle. They tried to up sell me twice (on the type of car). They also gave me a car with summer tires in March in France/Switzerland, that was very very dangerous. The return process was poor as well.
Terrible experience
Pros: Nice staff
Cons: They charged me almost double my reservation cost. Did not have the van I reserved. Moved me to the French side of the airport rather than the swiss which has all sorts of ramification if you want to drive on the Swiss highway system. TERRIBLE
Avis has 1 rental location in Ferney-Voltaire. Take a look at our Avis rental location map to find the best rental cars near you.
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