Car rental at Bedford Hanscom Field Airport

Car rental at Bedford Hanscom Field Airport

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Bedford, MA, United States - Hanscom Field
25 May — 1 Jun
Same drop-off
Bedford, MA, United States - Hanscom Field
Wed 25.05
Noon
Wed 01.06
Noon
Driver's age:

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Bedford Hanscom Field Airport car rental reviews and directory

Rated #1
Avis
Best rated
6.9 Good (30 reviews)
1 location in Bedford Hanscom Field Airport
Avis
Locations in Bedford Hanscom Field Airport
  • 7.4
  • 7
  • 6.7
  • 6.6
  • 6.5
Recent reviews
2.0 Mediocre2021 Dec 28
I was trying to rent a 4 wheel drive SUV in such snowy time but they only gave me front wheel drive one. I ended up getting stuck in the snow and paying $250 for towing fee. It is quite a disappointment that a customer couldn’t get what he was looking for.
2.0 Mediocre2021 Dec 04
Turned car in a day early and was charged for that day anyway. Very disappointed.
10.0 Excellent2021 Sep 30
I booked wrong airport by mistake. Boston office was able to rent me a car although at a higher rate. I paid for my mistake by over 35% but was able to get the needed vehicle at Boston Avis office.
10.0 Excellent2021 Feb 24
Service was great. Can was clean and ready to go. Return was easy as pie.
10.0 Excellent2021 Jan 01
Customer service at pick up and drop off we’re both excellent.
4.0 Okay2019 Sep 30
Will never use Avis again. Originally booked to pick up at Logan International and was moved to Bedford over an hour away. They proceeded to tell me they had no cars but were miraculously able to find one at over $300 more than $100 more than I had originall booked. Felt like a scam.Reflects poorlyWill never use Avis again. Originally booked to pick up at Logan International and was moved to Bedford over an hour away. They proceeded to tell me they had no cars but were miraculously able to find one at over $300 more than $100 more than I had originall booked. Felt like a scam. Reflects poorly
6.0 Good2019 Aug 12
Poor customer service at preferred desk.
2.0 Mediocre2019 Jun 27
They didnt have my car reserved, and told me that they had run out of cars... How do you reserve a car, and have a reservation number and wait in line for 45 minutes, only to be told we dont have a car for you. This was the worst experience of my life and I am thoroughly disappointed.
10.0 Excellent2019 Mar 27
Yes, yes, liked the car, easy dropoff, excellent dealIt was ideal....
10.0 Excellent2019 Feb 13
Both the manager and trainee were very effficiantReally nothing
Rated #2
Enterprise
9.6 Excellent (5 reviews)
1 location in Bedford Hanscom Field Airport
Enterprise
Locations in Bedford Hanscom Field Airport
  • 9.6
  • 9.6
  • 9.6
  • 8.8
  • 8.7
Recent reviews
10.0 Excellent2021 Oct 06
Staff was friendly and helpful. I would definitely use them again.
10.0 Excellent2021 Jul 12
The dropoff process was amazing. It took less than a minute.
Rated #3
Budget
6.2 Good (24 reviews)
1 location in Bedford Hanscom Field Airport
Budget
Locations in Bedford Hanscom Field Airport
  • 6.2
  • 6.6
  • 6
  • 5.9
  • 6.4
Recent reviews
10.0 Excellent2021 Sep 22
Pam was awesome. (The woman who checked our car out). She was super friendly and quick.
8.0 Excellent2021 May 25
Drop off was very fastHidden fees and not a lot of flexibility without a fee made it frustrating
7.6 Good2019 Oct 09
Yes great customer service for Pick-Up & Drop OffCar Interior was clean..except for Windows...outside was Filthy...first thing we did was go to a CarWash...if rental price had not been so good we would have definitely complained...but we didn't upon return...
2.0 Mediocre2019 Jun 20
Staff very unhelpfulBetter training on customer service
10.0 Excellent2019 Jun 11
Staff was very friendly and helpful at pick-up. Drop off was simple.There always room to do better, they did great for us.
2.0 Mediocre2019 May 20
Our reservation was lost. We rented for a better price elsewhere.
2.0 Mediocre2019 May 06
I tried canceling immediately after taking the car and failed. I NEVER TOOK THE CAR AND YOU JUST TOOK MONEY FROM ME FOR NO REASON. PLEASE HELP
5.2 Okay2019 Feb 27
With only one customer ahead of me, it took 1 hour and 15 minutes to pick up my car. Please train your staff. Car was not full or clean. Drop off quick and unfriendly.
4.8 Okay2018 Oct 27
Missed The MarkThe friendliness of the counter agent when picking up the car in Bedford. Even with the noise of construction and jackhammering right outside the window by her counter, the agent remain pleasant, courteous, and helpful.It was apparent that the vehicle was not thoroughly cleaned. In fact when I finally stopped after an hour of driving and took a closer look at the interior, I was personally disgusted. I even took photos, because the condition of the car was in no way reflective of past rentals from Budget.
7.2 Good2018 Aug 23
Locating the pick up location was annoying. There was no signage on the outside of the building at this little airport....
Rated #4
National
5.3 Okay (6 reviews)
1 location in Bedford Hanscom Field Airport
National
Locations in Bedford Hanscom Field Airport
  • 5.3
  • 5.3
  • 5.3
  • 5.3
  • 5.3
Recent reviews
2.0 Mediocre2022 Feb 06
The reserved vehicle was not available.
10.0 Excellent2021 Oct 07
Easy drop off at Logan airport-attendants were very courteous at both locations-
1.9 Horrible2021 Jul 22
National gave away our minivan. We were traveling with an infant and my elderly mother-in-law. They left us stranded at the airport.
10.0 Excellent2021 Jul 21
Renting a vehicle for summer trip out of Boston (or anywhere!) was much more challenging than ever due to (almost post) COVID and the shortage with high gas prices. Everyone I interacted with through National acted as if the knew me and actually cared that we got what we needed (minivan for 6 + luggage), we’re super helpful with delayed pick up due to Hurricane Elsa blowing through, and even made sure we secured a safe Uber to get everyone (+ more luggage!) back to the airport as stress free as possible. What potentially could have been the most challenging part of our trip was a delight!
2.0 Mediocre2020 Oct 01
The rental staff was nowhere to be found when I arrived to pick up the car. I was not able to rent a car and it completely messed up my travel plans. Do not rent from this location. It is completely unreliable. Stay clear. I will not attempt renting a car from this location ever again.
Rated #5
Hertz
5.2 Okay (11 reviews)
1 location in Bedford Hanscom Field Airport
Hertz
Locations in Bedford Hanscom Field Airport
  • 5.2
  • 5.2
  • 5.2
  • 4.9
  • 5.4
Recent reviews
2.0 Mediocre2022 Jan 01
This office does not exist. It has been closed since March 2020. It is not possible to rent a car here.
7.6 Good2019 Oct 09
I did not realize that I would have to provide my own transportation to off site hertz car rental... I thought hertz was going to provide transportation from airport to off site rental... was NOT very clear
2.0 Mediocre2019 Oct 08
If it had been at the right airport.
2.0 Mediocre2019 Sep 05
You could have let me know it was a military base and could not get in before I booked. What a waste of time and frustration.
2.0 Mediocre2019 Aug 30
The credit card machine needs replacing. Waited an hr because we had prepaid. Horrible experience
2.0 Mediocre2019 Aug 22
Nothing. The Hertz location claimed they had NO vehicles and refused to get oneKeeping the reservation would have been nice!
8.0 Excellent2019 Aug 14
Kayak created a potential problem for me that Hertz remedied. I requested a car at Boston Logan airport and Kayak reserved one at another site-a site that Hertz told me doesn’t do ordinary retail leasing. Thank goodness Hertz was willing to work with us or my week would have been hosed
10.0 Excellent2019 Jun 25
Jason was fantastic - helped us out a lot with a major issue we had with our third party rental service that could have ruined the day. He made sure we were able to secure a new reservation quickly and got us on our way barely behind schedule. thank you Jason!
2.0 Mediocre2018 Jul 17
horrible servicenothing if really need to put something positive: refund was done! BUT: achieved after money was fror 4 months on Hertz bank account and 12 days after problem was recognized...- location not open - car not delivered -service not provided - money withdrawn from account 3 months ahead - confirmation that everyhting was ok 48h before not being able to provide service and car - ping pong about responsibility between Hertz and carrentals.com
Easirent
1 location in Bedford Hanscom Field Airport
Easirent
Locations in Bedford Hanscom Field Airport
Recent reviews
76 travelers who rented a car in Bedford Hanscom Field Airport gave the car agency they used an average rating of 6.5

Car rental locations at Bedford Hanscom Field Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Bedford Hanscom Field Airport

  • Car rentals at Bedford Hanscom Field Airport offer an easy and convenient way to get into the city of Bedford or Boston. Bedford is just 10min away from the airport and Boston a short 20min drive. A rental car means that you don't have to wait for public transportation but can get on the road and to your destination much faster. From the airport, simply hop on Yankee Division Highway to get to Boston or Hartwell Avenue to go to your hotel in Bedford.
  • There are several car rental agencies, including many national brands, at the Bedford Hanscom Field Airport. Most of the agencies are open Monday through Sunday. On the weekdays, they are staffed from 8 am to 6 pm. The hours on the weekend are typically from 8 am - 1 pm. You'll return your car to the same place that you picked it up. If you have to return the car after hours, no problem. Simply lock the car and place both your contract and keys in the dropbox.
  • Some agencies, such as National and Avis, are located inside the terminal. You'll find them in the main terminal close to the baggage claim. Just follow the signs throughout the airport to get there. Others, like Enterprise, are off-site. Therefore, to get to the Enterprise office, you will have to take a complimentary shuttle. The shuttle runs during business hours and picks up passengers often from outside of the terminal. The shuttle will also bring you back to the airport when you return your car.
  • You must be at least 21 years of age to enjoy a Bedford Hanscom Field Airport car rental. When you arrive at the rental car desk, the agent will ask you for a copy of your driver's license to verify your age. If you're between the ages of 21 and 25, you might not be allowed to rent certain vehicle types. You might also be charged an added fee because of your age. This applies to both the primary driver and additional drivers.
  • Book your rental car at Bedford Hanscom Field Airport at least 1 week before your trip in order to get a below-average price

FAQs about renting a car at Bedford Hanscom Field Airport