Pros: Spokane airport staff were great!!
Pros: Nothing, I missed my reservation due to I arrived lately
Cons: I notified office operation time. I arrived 4:30pm however the office closed 4pm. I asked the person who was working, but he said we’re closed.
Pros: Staff was a bit rude at pick up. I think he was having a bad day and didn't like that I used a 3rd party site. They only had a Tacoma instead of an economy car but it was fun to drive a truck.
Cons: Bakersfield is small and i didnt really understand how their rental worked. Lines were long and the drop off was confusing. I like when things are more structured at bigger airports
Cons: Customer service at pick up attendant not customer oriented we don’t rent often but always use budget
Pros: Customer service was great!!
Pros: Never got the car, only one person working and there was 15 people in line
Cons: Proper staffing About 20 minutes into waiting worker announced I have no cars available but we have some people cleaning them It’s going to be a while before you can get your car and we may not have them
Pros: Staff was friendly and helpful. One helped me orient to the car. A great price. Timely send off.
Cons: It was all great.
Cons: Didn’t have the car I booked and was taking a long drive and cost me a lot more in gas money.
Cons: If you had a pickup and drop off service for customers that need rides to your location and from your location within a reasonable distance like 5 miles. Willing to pay extra for this service.
Pros: Easy drop off
Budget Bakersfield Airport was disappointing in not having a car avail
Pros: The Desk agent was very nice and followed up to get me a car by 12 Noon, I was grateful since I was basically stranded with no other transportation. My friend drove there to help me out (I had the wrong Credit Card for $200 hold, that I was never told about previously. I was just told to have a credit card to rent a vehicle.
Cons: Once I dropped off the car, I had to Lyft home. Would have been nice to receive ride home. Had the car for less then 4 hours but spend $100 including gas, & taxi. First world complain lol
Budget has 2 rental locations in Bakersfield. Take a look at our Budget rental location map to find the best rental cars near you.