Cons: While it’s a work van it could’ve been a little cleaner.
Cons: It took a long time to rent the car and then the car that I chose needed service so I took a small car that was not as good as I expected.
Pros: Hertz has the friendliest employees. I had to change reservation a bit and they were happy to work with me. I will always rent cars from them
Cons: I had a ride arranged to go pick up the car only to find out there were no cars available. Waste of time and money as well as not having a car next day for planned trip.
Cons: Everything was great
Pros: Pick up was quick and convenient. Overall experience was hassle free.
Pros: Pickup staff was very efficient and friendly. Vehicle was clean and ready. Initial rental price of $34/night was great.
Cons: When I had to add a day and change dropoff locations, the price went from about $80 to $290 even though the new dropoff location was only about 100 miles away. I will never put myself in this situation, where I am at the mercy of Hertz to determine what I owe them when I drop the rental off, again.
Cons: Took to long to get the car...
Worst rental experience ever
Cons: The rental counter at the Bakersfield airport told me they had no cars available, however, two other people in the airport came up and told me they had been told the same thing but if you sat down and made an online reservation there would miraculously be cars. I tried this and sure enough, I drove off in a car. The laziness of the customer service agents to turn away customers is astonishing. The car I received was not the model I had booked and it had not been cleaned in quite awhile. The inside windshield was so dirty it was hard to see through at night and in the rain.
$10/gallon pre fill charge and did not inform me
Pros: Good clean car; Toyota Corolla. Efficient and friendly check in and checkout. Quoted weekly rate was good
Cons: Surprise $9/gallon gas ore fill charge. Never explained. Discovered on my emailed receipt . Will contact Hertz between flights today
Pick up in Bakersfield California
Pros: New car
Cons: I RESERVED a sub compact. When I went to pick up my RESERVATION I was told there were no cars and all they had was a van. Fortunately, the gentleman behind me was dropping off a Kia Rio and I was able to get that car. The PEOPLE there were great, sympathetic and worked hard to prep the car quickly. Your check in computer also gave the agent grief as it would not accept my postal code (I'm from Canada), necessitating a call to the supervisor for assistance.
Awful experience overall.
Pros: Pick up was easy.
Cons: Not accommodating. Couldn’t change my payment option. Charged way to much for the car I got. Car was already messed up. Being charged for the express drop off, knowing they are not going to check the box right away. Paid too much for a mediocre care. Nothing comparable to enterprise. Won’t do hertz again.
Hertz has 3 rental locations in Bakersfield. Take a look at our Hertz rental location map to find the best rental cars near you.