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2.0
Cons:The counter was open but not staffed even after I waited for more than an hour so I had to get a car from another company.Reviewed 2019 Aug 14
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10.0
Pros:There was just one staffer at the Caen rental office, but he was extremely friendly and solicitous. We had to wait only a few minutes while he got the customer ahead of us sorted out, someone who seemed slightly baffled by the process. As soon as he returned, we were on our way in minutes.Cons:2 things: The contract had "0 kilometres" not "unlimited kilometres" & I was concerned when I read the e-mailed form next am. 2: I'd rather the counter people not be required to try to sell upgrades. I'd chosen the car I wanted and required and didn't want to be pressured about upgrading.Reviewed 2019 Aug 02
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10.0
Pros:Personnel were friendly and helpful car was great trying to g we. PuCons:Trying to get out of caen to get on the highway very confusing. Took us quite a whileReviewed 2018 Jun 20
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