8.0
The staff are wonderful.Reviewed 2023 Jul 31
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10.0
Very comfortable vehicle, easy to pick up and drop off. Would have appreciated a bit of help with controls, especially cruise control. No manual in the car so I couldn't look it up for help. Staff, though sympathetic, did not know how to help. On a long road trip, cruise is definitely appreciated! I couldn't get it to come on for 1/2 of first day, then it did come on, but I don't know why. On return trip, I assumed it would work. Wrong. Again, 1/2 way without, then it decided to work. Does it only work when the car is "warmed up" for 5 hours?Reviewed 2021 Oct 28
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7.9
Rental went smooth and the return simple and easy.Reviewed 2021 Aug 28
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10.0
Pros:Drop off was super easy!Reviewed 2021 Jun 06
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8.0
Pros:Car was nice, Mitz Outback. Staff was very accomodating and friendly.Cons:I would not have changed anything.Reviewed 2021 Mar 11
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10.0
Pros:Linda was super nice and helpful. Pick up and drop off couldn't have been easier.Cons:I could smell that someone had smoked in the car before, but they kept the car nice a clean.Reviewed 2020 Sep 20
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5.6
Cons:The 23+% sales tax was Highway Robbery, nobody told me about that !!Reviewed 2020 Jun 21
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3.6
Pros:the drop off guy was greatCons:they over charged me, i had to walk the parking lot to dig my rental out of snow, they didn’t release my deposit right away.Reviewed 2020 Mar 31
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9.2
Cons:Duluth in general is ridiculoudly expensive for car rentals. More competition is needed.Reviewed 2019 Dec 28
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6.8
Smelled horrible!Pros:Was a nice car and I enjoyed to smooth riding and all wheel drive.Cons:The car wasn't very clean. The windows were yellow from someone smoking and it smelled horrible inside the car.Reviewed 2018 Nov 27
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4.0
Car availability not as advertised.Pros:The people were friendly.Cons:Kayak failed to represent the actual cars available. Budget does not offer the types of vehicles advertised on Kayak. We needed a seven passenger vehicle and Budget did not have anything the met or needs.Reviewed 2018 Sep 11
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9.2
Nissan Rogue heating system not so goodPros:The service and ease of pick up and drop off. No shuttle just a short walk over and pick up at airport.Cons:The heating system in the very cold Duluth, Minnesota area could not keep up. You had to constanly turn the cooler air on to keep the windows from fogging. This was not a toasty warm car to ride in.Reviewed 2018 Feb 11
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