Book Avis car rentals in Duluth

Pros: I was sitting at the Philadelphia airport waiting for my flight when I received a call from Avis telling me that they would be closed when I arrived at 9:48 from Chicago. I live in a remote rural area, and was completely stranded in Duluth. It seems to me that

Cons: It seems to me that if you have a car rental, someone should stay at the desk until the last flight comes in. The later, the more urgent this is.

Cons: They were closed when we arrived had to rent somewhere else

Pros: Car was nice and clean

Cons: First, the attendant claimed that my reservation didn't exist. I was lucky that the car I needed was available. Second, I was called in the middle of the day on my 2nd day with the rental asking if I can come back and switch it out for another car. I explained that I was working until late that evening but was able to drop it off once I finished work. The lady insisted that I go there immediately, or that someone could come and drop off the other car to me and pick mine up from my location. What's up with that?? I was in the middle of a serious project at the client site and was unable to leave easily to do the transaction. The lady never explained why I needed to switch out the car and wasted my client's time.

Cons: I dropped the car off a little over one hour late and they tried to bill be for an extra day.