8.0
Pros:Friendly check-in Agent SUV (Suzuki Vitari) felt real old/slow even though it was a fairly new car!! Easy return processReviewed 2018 May 28
review from![kayak]()
2.0
Worst everPros:Nothing-I will never do business with budget. There was not one good thing. We didn't even get the car. I had to go to Enterprise. I made two reservations and when we arrived. The employees refused to give me the car we had confirmed. We stood there for over 2 hours. The employees said I would of had to pay $2200 to rent the car I already had confiremed months prior to my arrival. Then they mocked me and said they would give me a two door car and I had a baby, car seat, a stroller and five 50 lbs bags. My child was extremely hot and screaming the entire time because the heat was unbearable. When I asked to speak to a manager they said she was in a meeting for the next week. Then it got to a point when they just kept rolling their eyes And condescending. I will be writing a letter to corporate and to kayak.Cons:I will never do business with budget. There was not one good thing. We didn't even get the car. I had to go to Enterprise. I made two reservations and when we arrived. The employees refused to give me the car we had confirmed. We stood there for over 2 hours. The employees said I would of had to pay $2200 to rent the car I already had confiremed months prior to my arrival. Then they mocked me and said they would give me a two door car and I had a baby, car seat, a stroller and five 50 lbs bags. My child was extremely hot and screaming the entire time because the heat was unbearable. When I asked to speak to a manager they said she was in a meeting for the next week. Then it got to a point when they just kept rolling their eyes And condescending. I will be writing a letter to corporate and to kayak.Reviewed 2017 Jun 04
review from![kayak]()
10.0
Pros:Its a great rental company staff were friendly the car drives good I will go back to budget next vocationReviewed 2017 Apr 25
review from![kayak]()
8.4
Very smoothe by Jamaican standardsPros:Upgraded at no charge to a Suzuki Baleno. Great fuel economy, plenty of room and cargo space. Car was loke new and clean.Cons:Check in took a while, but by Jamaican standards went pretty smoothe. All the rental companies are in a tiny lot at MBJ airport. A little challenging maneuvering to the main road.Reviewed 2017 Feb 11
review from![kayak]()
2.0
Pros:I will never book with your company i when to Jamaica they let me know what they out of car it was so bad for me i have to go out side and try to rant a car from a guy take my money and say he going for the and don't come back $400 us this causes by your companyReviewed 2017 Jan 08
review from![kayak]()
8.0
Pros:courtesy of staffCons:they need more staff to expedite their services better more selection of cars/ SUV's neededReviewed 2016 Dec 27
review from![kayak]()
8.4
Pros:Pick up and drop off was smooth. Price was very reasonableCons:Car wasn't that cleanReviewed 2016 Nov 30
review from![kayak]()
8.4
Pros:The staff was great. Very helpful with answers to all my questions.Cons:The rental price was a bit much but the vehicle itself was great.Reviewed 2016 Sep 25
review from![kayak]()