Book Thrifty car rentals in Montego Bay

Reviews for Thrifty in Montego Bay

Recent reviews

Traveler rating

Excellent

5

Good

6

Okay

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Mediocre

19

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car was cleanfriendly staff

car availableper day

get the carcustomer service

great pricenever rent

credit cardpick up and drop

2.0

Cons:The price I was quoted was almost triple the amount I actually had pay.Reviewed 2018 Apr 07

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6.0

Car was ordinaryPros:Guys in the car park weer great, both on pick up and returnCons:Car was very ordinary It had almost bald tires and the brakes were bad It was dirty inside Desk staff were not very interested in customer service Forced insurance on you, either that or you were not going anywhereReviewed 2018 Mar 13

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10.0

Friendly staffPros:Friendly staffCons:EaseReviewed 2018 Feb 18

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2.0

Horrible Customer ServicePros:Representative at the check in counter was rude and unwilling to explain additional charge that they claim were required. I had proof that I have insurance coverage through my credit card company but they refused to honor it. Car was filthy, radio didn't work and car was not given to me with a full tank. Horrible experience.Reviewed 2017 Dec 28

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2.0

The price i was quoted online was not the same @ pick upPros:I quoted 213cdn online at time of pick up i paid 413cdn. They said it was the insurance and taxes included.Reviewed 2017 Dec 17

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5.6

Pros:Cars were at the terminalCons:Had to buy insurance even though I used a world mastercard because the rental was prepaidReviewed 2017 Dec 06

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2.0

They do not have any car available - I just waste my time. Rude peopleCons:They were very rude and just told me we do not have car for you even I had a reservationReviewed 2017 Nov 28

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4.0

Prices not as advertisedPros:The car was fine and got us where we needed to go. The attendants on the lot at Pickup and Dropoff were friendly and courteous.Cons:The pricing was deceptive online. I chose them because they sounded of good value. I waived the insurance online because this was covered by my purchasing credit card. Once I arrived they informed me that insurance was not optional and could not be waived and thusly the price of the vehicle more than doubled. They said that it was in the rental agreement provided to me online - I could not find this in my pre-trip emails. Also, the company that charged my card was not Thrifty - not sure if they outsourced in Montego Bay - despite the Thrifty banner over the rental desk. To protect future customers, travel websites whom help facilitate these purchases should be aware of this and make this clear prior to purchasing to ensure that this is taken into account by the user. Also of note, the desk clerk tried to dissuade me from reading the rental contract saying that I would get a copy of it after signing.Reviewed 2017 Nov 26

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4.0

Cons:I was forced to buy insurance even though I had coverage for rental anywhere in the world both from my car insurance and my credit card. They simply said we dont accept other insurancesReviewed 2017 Nov 25

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5.2

Pros:Not much to like. This was the worst experience I have had with a rental car company.Cons:The fact that they would not acknowledge that my credit card provides insurance coverage. I was forced to buy insurance from them which increased the total cost for the rental. The car was not in the best condition. There were things broken on the inside. While driving, my brakes failed and did not return until after I pumped it for a while.Reviewed 2017 Nov 24

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3.6

Consumer beware, Rental Price doubled, my reservation was not honored!Pros:I did not like anything about this rental. I felt that it was a scam at the pick up location in JamaicaCons:My reservaatin was not honored, the $322. price was changed to 532. with a $1000.00 hold on my credit card. The agent in Jamaica said the additional cost was because insurance e could not be waived, and the $1000.00 was a mandatory hold.Reviewed 2017 Nov 21

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5.6

Price TWICE as much as quoted!!Pros:Service and car was fineCons:Thought I put down a deposit while I had the car, bc the charges where NOT discussed with me when I picked up the carReviewed 2017 Nov 17

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• What is the most popular rental car from Thrifty in Montego Bay?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from Thrifty in Montego Bay.

• How many car rental locations does Thrifty have in Montego Bay?

  Thrifty has 1 rental location in Montego Bay. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Sangster Intl airport (MBJ)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Sangster Intl airport (MBJ)?

  Yes