Guest reviews
Overall rating
7.1
Good
Based on 9 reviews
Cleanliness
8.0
Comfort
6.8
Pick-up/Drop-off
7.3
Value for money
6.4
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Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
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Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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2.0
They were closed without notice when went to get car at noon
Pros: Nothing. Terrible customer service.
Cons: No notice when you close location during biz hours
review from
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2.8
Awful Experience
Pros: Car was clean and pretty new (~3,000 miles)
Cons: Reserved full size car. Was given sub compact car. Had 4 adults and 5 hour drive. Very uncomfortable. Budget had a number (~10) of full size vehicles on lot, would not allow us to have one of the class size we reserved. I am a fast break member, but did not help!! VERY DISAPPOINTED
review from
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5.6
shape of the car
Pros: the associates
Cons: the car
review from
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6.8
Smaller than car reserved
Pros: The Pick-up and return of the car was very easy at CWA. The car was ready and running when we arrived.
Cons: The Mazada 2 that we were given was smaller than the Ford Focus I reserved.
review from
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10.0
Pros: I was extremely happy with the service and the car at budget. This is the second time I have used them in Mosinee. I would recommend budget to anyone looking for a car from the airport and from that site.
Cons: We arrived at 9 o'clock at night. We had a two-and-a-half-hour drive after that. A client ahead of us took up a great deal of the one agents time because she didn't fill out her paperwork properly. My only suggestion is if you know ahead of time the numbers of people coming for cars on a given night, it might be better to have two agents available in case problems such as these arise. I believe her paperwork told her she was supposed to finish online, and she didn't. Again it was not the agent's fault, but the woman not following directions.
review from
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8.0
Small airports
Pros: The only real downfall was dropping off at a small airport. I had to find a proper spot to park the car, log the mileage and deliver all that info to the desk. I received an upgraded car because it needed to go to Appleton anyway. That was a nice treat. Very nice staff.
review from
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