Book Budget car rentals in Queenstown

• Which Budget offices should I be using in Queenstown?

  There are two well-placed Budget offices available in the city, and the one you choose to use will depend on how you arrive in Queenstown. If you're flying in, Queenstown Airport is the ideal location. It's important to book online to avoid the extra fees you'll pay in person. The second option is located close to the heart of the city, at 68 - 70 Stanley Street. Regardless of whether you book from the airport or the office on Stanley Street, you'll have the choice of the same cars. If one branch doesn't have a vehicle you like, the two branches will organise with each other to get you your vehicle.

• What documents do I need to choose Budget car hire in Queenstown?

  Budget won't hire a car to you unless you're at least 21 years and have held your driving license for a year or more. If you're younger than 25 years old, be prepared to pay an additional surcharge for being a young driver. Remember to bring your confirmation details and reference number, as well as the same credit card used for your online booking. If the credit card used isn't in your name, the card owner must be present when collecting the vehicle. You'll also need a valid driving license written in English and a valid form of ID, preferably a passport.

• Where can I park my Budget hire car in Queenstown?

  It's typically difficult to find on-street in the city centre, especially free parking. You'll find 10 minutes of free parking at the airport but there isn't much else available in the city. You'll find Pay & Display parking spaces throughout the city centre with various time limits. There are two-hour limits available along Church Street, Earl Street, Marine Parade and Camp Street. Athol Street offers Pay and Display parking with a four-hour limit.

• What is the most popular rental car from Budget in Queenstown?

  Standard (Mitsubishi Outlander or similar) is the most frequently booked rental car type from Budget in Queenstown.

• How many car rental locations does Budget have in Queenstown?

  Budget has 2 rental locations in Queenstown. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Queenstown Intl airport (ZQN)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Queenstown Intl airport (ZQN)?

  Yes

Reviews for Budget in Queenstown

Recent reviews

Traveler rating

Wonderful

4944

Very good

1991

Good

253

Okay

1425

Fair

198

Mediocre

0

Poor

5812

Find reviews that mention:

car was cleancar smelled

get the carnext day

car availablecustomer service

returned the carcar was dirty

friendly staffcredit card

pick up and dropnever rent

2.0

Dirty car inside, like totally dirty and mark no damages, but there was damages and it was hard to c them at night what was the pick up. I was lucky to find the damages on a rental parking lot and make the photos, otherwise they would ask me to pay for them. The request of 2 credit cards as guaranteed was shock, they said we need two of your credit cards as it a luxury car. Lucky me I have 2Reviewed 2025 Apr 30

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10.0

Had to wait too long to get a vehicle after checking inReviewed 2025 Apr 29

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6.0

The supplier choice is apparently an EV even though I didn’t select the EV option. They require you to bring the car back charged. For a one day rental to the airport, that is not realistic. I was also charged for gas, which I had stopped near the airport and filled up. I eventually got a credit but the whole thing was a hassle and didn’t leave me feeling good about renting from Budget in the future.Reviewed 2025 Apr 29

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4.0

Pick up process was ridiculous. I'm not exaggerating--standing outside (not in any type of building or cover) for 56 minutes while they tried to figure out rentals for myself and 7 other customers. Ended up just giving me a size up, was not cleaned well, didn't have record of what fuel level was at, and staff spoke all of 3 words to me. I saw the poor reviews at this location and figured, how bad can it be? Yes I got my vehicle and it worked fine, but the entire pick up and drop off experience was horrible and I do not plan to rent from this brand at this airport again.Reviewed 2025 Apr 29

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10.0

Very profesional and good cars.For sure will rent again from them, when we get back in Paris.Reviewed 2025 Apr 29

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2.0

Had a reservation to pick up at 2pm. Plane arrived at 4pm and rental still was not ready. Had to wait an hour before it was ready for usReviewed 2025 Apr 28

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8.0

Pick up was excellent, but returning/drop off was confusing and poor. if you have hybrid, EV the battery should be charged so we’re not using gas!!!Reviewed 2025 Apr 28

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6.0

They don’t even have a car’s they offer on the website… old junk carsReviewed 2025 Apr 28

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2.0

No airport office .. communication with people was not great .. the experience stressed me out and I don’t think I will rent from them again .. car was not great eitherReviewed 2025 Apr 28

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2.0

No cars were available and there was a really long line waiting with only one teller.Reviewed 2025 Apr 27

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6.0

The staff were friendly, but their policy for charges is poor in comparison to other companies. They automatically charge you for a full tank of gas before you even return it(which is credited back to you upon return of full tank)and if you go over your return time by even an hour they charge you for it. Poor customer service in my opinion. I will NOT rent with Budget again and I rent a vehicle every 2 weeks. I'd rather pay a bit more with Enterprise and get exceptional customer service.Reviewed 2025 Apr 25

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10.0

Super friendly and professionalReviewed 2025 Apr 25

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