Book Hertz car rentals in Queenstown

Queenstown, New Zealand
17 Aug — 24 Aug
Same drop-off
Queenstown, New Zealand
Wed 17.08
Noon
Wed 24.08
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Queenstown

Overall Rating7.0 GoodBased on 77067 reviews
Cleanliness
7.4
Comfort
7.3
Overall
6.9
Pick-up/Drop-off
6.8
Value for money
6.9

Recent reviews

Traveler rating
18129
6415
6218
12166
1122
Find reviews that mention:
8.0
Pick up was a bit confusing we requested a seven passenger vehicle initially they had a minivan I went to look at the minivan and they altered the reservation to a Ford Explorer before I could confirm the minivan would’ve been a better substitute for the Pathfinder because we were taking a road trip from Dallas to Florida with five passengers and all the stuff you need lots of luggage let’s just sayReviewed 2022 Aug 09
review fromkayak
2.0
No car was available when I arrived to pick up my reserved (and pre-paid) car. I was told they would call when a car was returned. I called them after an hour and was told a car was available. When my ride delivered me to Hertz, they informed me my car was going to be given to a man who had an insurance claim. They said, again, they would call when a car arrived. After an hour and a half, fearing they would close for the day, I again called and was told a Hyundai had arrived for me. When I arrived, the car was there, but the manager, Fernando Quinones-Rivera told me that I could not have that car as it was a luxury car. He escorted me to a car that he said was available -- and which had been in the parking lot since I arrived before my 1:00 reservation time. He opened the door, and I was hit with a wave of cigarette smoke and saw the deep cigarette burn on the drivers seat. At this point I recognized this as the smoke damaged car that staff had been discussing -- the reason supposedly they were short a car, and the car that in phone conversations they said could not be used to pick up clients because of smoke damage. This occurred, as state, on my third trip to Hertz, and it was after 4:00 when my reservation started at 1:00. This was a blatant insult. And, I suspect an attempt at fraud since Hertz most certainly charged the smoking client a cleaning fee and yet attempted to rent the car to me still damaged. (The vehicle was a Chevy Trax, Fl tag 53A UUD) Indeed, my sister, still waiting for me in the parking lot saw that this car was rented to some unfortunate client when, after insisting for a half an hour, the manager relented and gave me the Hyundai I was promised on the phone. I rent cars at a minimum of twice a year and often much more and this was the worst experience ever. And, I was charged for the car starting at 1:00 and did not receive a car until almost 5:00. I would like a refund from Kayak.Reviewed 2022 Aug 09
review fromkayak
6.0
Nissan Frontier was the worst vehicle I've ever driven. Unsafe and was not able to handle I-70 in Colorado, lost traction frequently on dry roads. This truck needs different tires, or to be taken off rental duty. However, the rental staff was great and very helpful.Reviewed 2022 Aug 09
review fromkayak
8.0
I left one of my personal belongings in the rental car after drop-off. When I realized it, I called the Hertz in Brooklyn and they were very helpful and communicative. When I arrived, they pulled the car around and helped me find the item I left behind, I really appreciate the help.Reviewed 2022 Aug 09
review fromkayak
2.0
They tried to charge us 300 dollars for extra cleaning for a bit of sand in the boot, total rip offReviewed 2022 Aug 09
review fromkayak
8.0
Please make sure the note to bring the credit card with you to pick up is SUPER HUGE! I am not someone who carries the credit card I use for these kinds of purchases. It is in my phone for tap payment and of course I have access to it when I needed it, but I didn't have it when I first arrived. Yes, you do have the information that says to bring it, but not prominent enough. I don't rent cars enough to know this is required. So I would appreciate that being a HUGE flash sign you tell everyone that rents cars...more than just a note. When I got there, the place didn't have my car. They were waiting for it to be driven over from the next city. It didn't have a full tank because of this (Mostly full, but one tick down on the fuel gauge) The car sorta smelled like sweat, but I was able to use spray to make it tolerable. The car was ok. Chevy Sparks are terrible, but they get the job done.Reviewed 2022 Aug 09
review fromkayak
10.0
The staff at the location was the friendliest and most hospitable group. And we really couldn’t beat the deal we received. Great price.Reviewed 2022 Aug 09
review fromkayak
2.0
I called Kayak to let them know the flight was to get in later than what I had put for the rental reservation. They could not help me. So I called Hertz and they said they had put a note in the reservation. THEY DID NOT.... Had to make another reservation which was more money. Very frustrating and disappointing that something so simple cannot be done by either party.Reviewed 2022 Aug 09
review fromkayak
2.0
Terrible customer service. Rude and unprofessional comments. Done with Hertz forever.Reviewed 2022 Aug 09
review fromkayak
8.0
All good except long line at pickupReviewed 2022 Aug 09
review fromkayak
10.0
Perfect size for our group Would have like the Hertz rep to go over the features of the car. Have never had a push button starter.Reviewed 2022 Aug 09
review fromkayak
2.0
Hertz has charged me about $1500 more than the contracted Kayak price. My 22 son picked up the car at the Tucson airport instead of the Speedway location. The Hertz agent NEVER told him to go to the other location, but rather created a new contract for a much higher daily rate. I have asked Hertz to refund some of the difference, but they refuse. They took advantage of a young renter, and I will never use Hertz again. Robbery!Reviewed 2022 Aug 09
review fromkayak

Where can I find Hertz car rentals in Queenstown?

1-7 Earl St,st Peters Close, Hertz car rentals

Address

1-7 Earl St,st Peters Close

Hours

Wednesday09:00 - 12:00
Friday09:00 - 12:00
Sunday09:00 - 12:00
Thursday09:00 - 12:00
Saturday09:00 - 12:00

Phone

+64 3 442 4106

Address

Airport Avenue

Hours

Monday07:30 - 21:30
Wednesday07:30 - 21:30
Tuesday07:30 - 21:30
Friday07:30 - 21:30
Sunday07:30 - 21:30
Thursday07:30 - 21:30
Saturday07:30 - 21:30

Phone

+64 3 442 4106

Good to know

Most popular location

Airport Avenue

Most popular car type

Full-size

Top tips for renting a car from Hertz in Queenstown

  • Full-size rental cars from Hertz in Queenstown are around 8% cheaper than other car types, on average

FAQs about renting a car from Hertz in Queenstown