Find reviews that mention:
2.0
I booked the car for 215 Euros with tax and additional fees. I'm being charged 440 Euros. - I filled up the car with gas. - There were no damages. - Budget is not refunding the outstanding money.Reviewed 2022 May 17
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10.0
Pros:Staff was readily available and I was provided with a wonderful new car. They stuck to the price they had listen on their website.Cons:They charge a hefty "kaution" which makes you pay an extra 100 euros that is returned after the service is finished and the car is returned.Reviewed 2020 Feb 20
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6.8
Cons:Car Ended up costing 4-times what was advertised.Reviewed 2020 Feb 14
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10.0
Pros:Drop off was super easy, fastReviewed 2020 Feb 10
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8.4
Pros:Car rental company was great and very helpful. KAYAK reservation was horrible!!! They reserved the wrong class of car for a false lower price!!! I will never use KAYAK again.Cons:Be aware of KAYAK making wrong reservations to get your business. Never had this issue with competing websites. DO NOT USE THEM.Reviewed 2019 Jun 17
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10.0
Pros:The person who helped me with the check in was excellent. One of the best i have ever dealt with. He know exactly what he was doing and was pleasant.Cons:Nothing.Reviewed 2019 Jun 06
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2.0
Cons:they didnt have a car for us, although the fact that we had a reservation. they told us things like "it's not your fault", "what do you want me to do". they told us to call the customer service for finding a solution but the customer service told us that we need to speak with the people in the store. because we already booked hotels in different places we had to find a car, a day after christmas day when all the companies are almost fully booked. it took us 4 hours until we found one, in a different company of course. don't order Budget/Avis (they work together) if you want agood experience.Reviewed 2018 Dec 31
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8.4
Good experiencePros:Location at the train station/city center rather than having to go the airport. Fair value. Would rent again from BudgetCons:Directions back to the actual train station were a bit sketchy. I lucked out after two wrong turns and did find the right street into the parking garage. Also, I didn't know, for too long, where the key drop-off was. Perhaps better briefing before leaving, or update the written map with the key drop.Reviewed 2018 Oct 14
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7.6
Cons:Very difficult to find. Used an Uber to get there. It is in a parking garage, so there is no street addressReviewed 2018 Aug 12
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9.6
Pros:Convenient location, good rates, good vehicles. Person who worked with us was very helpful and efficient.Cons:Drop off takes long because there is only one person in the office. We had to wait because he was busy with other customers, after that we went back to the garage to inspect the car, and back to the office to finalize paperwork. It took about 40 minutes. A couple of chairs for customers in the office would have been nice.Reviewed 2018 May 20
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2.4
Bad bad very bad companyCons:If you have a small scratch it will cost you 741 EUR ! Really iam not kidding! Second thing, thay will take the money thr times from your credit card ! I repeat three times! After that you have to do your calls al your days to try to get your money back and your mood and holiday go to hell!!Reviewed 2017 Aug 27
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4.4
Discriminated and overchargedCons:Overcharged for permission to travel to "east", which is how they call countries with predominantly Slavic population. This includes Czech Republic (north to north-west of Vienna) and Slovenia (south to south-west of Vienna). Discriminatory practices like this should not have a place in this world after 1945.Reviewed 2017 Aug 22
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