Car rental at Burlington Airport

Car rental at Burlington Airport

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Burlington, VT, United States - Burlington
30 May — 6 Jun
Same drop-off
Burlington, VT, United States - Burlington
Mon 30.05
Noon
Mon 06.06
Noon
Driver's age:

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Burlington Airport car rental reviews and directory

Rated #1
Alamo
Best rated
8.5 Excellent (108 reviews)
1 location in Burlington Airport
Alamo
Locations in Burlington Airport
  • 8.7
  • 8.6
  • 8.4
  • 8.5
  • 8
Recent reviews
6.0 Good2021 Nov 01
I didn’t like that the car they gave me hadn’t been fully evaluated by their staff prior to renting it to me. The “ maintenance required / bring vehicle to dealer l light came on the dashboard the day after I Picked up the car
10.0 Excellent2021 Oct 28
The negatives I have were based on the small size of the car, which I chose and the price which was a little less than other rental agencies. I had never been in a Nissan Sentra and never will be again. Rental car rates are more than double what they were before. I have to accept that, but I don’t have to accept that it represents decent value. Everything else was fine.
8.0 Excellent2021 Oct 23
There will be no any optional items after the reservation Should have enough stuff members to run the business
10.0 Excellent2021 Oct 21
Vehicle was ready and was the vehicle we expected and wanted. Vehicle worked well, and we traveled more than 1000 miles with no issue. Downside was long lines for pickup and very limited Alamo locations for return in the Northeast part of the US.
5.9 Okay2021 Oct 01
Really wanted and needed a car. The truck was not a real practical option, but no cars available at the time of booking, and quite expensive when we arrived.
7.2 Good2020 Sep 14
I noticed at pick up that the wheel cover was missing. I took a pic as suggested by the attendant, if I found any issues with it. When I arrived at my destination, I was asked if I had a flat tire along the way. I told him no that the wheel cover was missing when I picked it up. He told me that I was driving with a donut. I was shocked as it didn't appear smaller than the other tires and I had driven for 4 hours and 260 miles at top speeds of 75 mph. I have no idea if there was another spare in the trunk, the flat tire, or nothing. Fortunately nothing happened, but could have been ugly and never should have been rented out in that condition.
6.4 Good2020 Sep 13
Easy to pick up and easy to dropThe car smelled like cigarettes. Very smoky and had to drive with the windows cracked.
10.0 Excellent2020 Apr 04
Yes everything went well, drop off was really easy.Satellite radio would of been nice but I’m not complaining for the price of the rental.
7.6 Good2020 Jan 03
Staff very friendly, pick up easy, convenient location, no line.Car was a bit dirtier than I had expected, coffee stains on ceiling that I didn't notice until later. Nobody in garage during pickup or dropoff, but as long as they don't charge me for someone else's mess, I'm ok with that.
10.0 Excellent2019 Dec 09
It was great. Thanks!
Rated #2
Enterprise
9 Excellent (38 reviews)
1 location in Burlington Airport
Enterprise
Locations in Burlington Airport
  • 9.1
  • 9.1
  • 9.1
  • 9.1
  • 8.7
Recent reviews
10.0 Excellent2021 Nov 18
Everything was fine. No issues at all.
10.0 Excellent2021 Jul 26
The enterprise desk staff was terrific, and the whole experience was easy and affordable!
10.0 Excellent2021 Jul 01
everythingNothing
10.0 Excellent2021 Jun 26
Staff was friendly, efficient, and very helpful. I will use Enterprise again based on the staff alone,
10.0 Excellent2020 Apr 21
Lady behind the counter was super friendly considering the Covid-19 changes in effectThis has nothing to do with the rental company, just the location... the airport has limited access, only one door is unlocked to enter, just made for a lot of extra walking
10.0 Excellent2019 Oct 02
We reserved a van from the airport but was able to pick up right at the local Williston Road Enterprise for the same price. This location was easier for us as we were able to leave our smaller car there while away. Great price! I called this location a couple of times and employees were helpful.
7.6 Good2019 Jan 23
Pick-up and drop-off were super easy.With terrible snowy weather forecasted, it would have been helpful to have had the option to get a car with snow tires. The car did fine but some conditions were very slippery.
10.0 Excellent2018 Oct 29
Very Responsive!Service is immediate and friendly. This company makes renting a car so easy!
8.8 Excellent2018 Mar 16
Very fast and easy drop off.
4.0 Okay2017 Dec 23
Excellent service with a super easy drop offA bit of a trek to go from the car to the return window instead of having staff in the parking lot to greet you, but it’s a small airport so I get it.
Rated #3
Avis
8.6 Excellent (42 reviews)
1 location in Burlington Airport
Avis
Locations in Burlington Airport
  • 9
  • 8.7
  • 8.4
  • 8.5
  • 8.3
Recent reviews
1.9 Horrible2021 Oct 04
They could have kept the reservation Showed up to be told no cars were at that airport. No options were offered! Ridiculous!!
10.0 Excellent2021 Sep 23
Great staff. Easy in and out.
10.0 Excellent2021 Jul 19
Super easy..the best
8.0 Excellent2021 Jun 07
The company staff was very personable.The size/type of car got changed when I booked the rental, going from a mid-size to a compact. The car I ended up getting wasn't tall enough while sitting down--crooked neck all while driving.
10.0 Excellent2020 May 24
Ease of reserving and pick up was just as efficient.nothing comes to mind
10.0 Excellent2018 Jul 06
Normal returnIt was fine.It was fine.
8.0 Excellent2018 Apr 30
Ease of return. Friendly staff.
5.6 Okay2017 Nov 19
Please make it more challenging and time consumingThe woman at the counter spoke very good English.You must drive into a garage where there is only a small sign posted, that applies to all car rental companies, which you must stop and read, and it is on a curve where cars are blindly coming around and you must stop, block traffic, and read the four steps of 1) parking the car in the appropriate area, 2) cleaning it out, 3) writing down the mileage and 4) locking it, noting the number of your space, and returning the keys to the rental counter. What it doesn't say is 1) your parking space is far away 2) the rental counter is across the street in the main terminal downstairs on the other end 3) the escalators don't work and 4) have fun waiting in line to turn in all this information you are supposed to provide.
6.4 Good2017 Aug 16
The rental policies were a bit unclear, and we wound up paying ~$150 more than we expected to.
7.6 Good2017 Aug 07
- Quick and easy - Good price (note there may be fees on top)- Couldn't change the pick up and drop off times to be true without changing the price and adding $200 - Returning the car was kind of confusing - Charged for fees I didn't know existed (late drop off, not driving enough miles, etc)
Rated #4
Thrifty
8.3 Excellent (57 reviews)
1 location in Burlington Airport
Thrifty
Locations in Burlington Airport
  • 8.6
  • 8.5
  • 8.1
  • 8.2
  • 8.2
Recent reviews
6.4 Good2018 Feb 09
Thrifty seems willing to refund me the insurance if I send them proof of payment.I had already purchased insurance through carrentals.com and then was billed for it again on the rental. I asked for snowtires and was told they didn't have any. They driving at this time was very treacherous without snow tires.
10.0 Excellent2017 Sep 30
GREAT SERVICE
10.0 Excellent2017 Jun 04
Vehicle was just what we ordered. Service was great and price was the best.
10.0 Excellent2017 Apr 03
Staff were really friendly and helpful
10.0 Excellent2017 Mar 30
Highly satisfiedThe staff were all extremely friendly, the shuttle was prompt and the car was exactly what I needed at a very reasonable price.My only suggestion would be to be more clear on how to reach the business from the airport. I had to go to another business' rental counter to ask so they could call the shuttle for me. The shuttle arrived quickly after that.
10.0 Excellent2017 Mar 25
Friendly staff and quick pickup am Bd drop off
4.0 Okay2017 Mar 05
There's a Reason for the Name ThriftyWe got that van switched before something unsafe happened. Tha van had tires that were so worn that wires were exposed. The company reduced the rental rate without a hassle.
10.0 Excellent2017 Feb 25
I had to change my car and it was super easy.
2.0 Mediocre2017 Feb 14
The car was old. The key fob did not operate properly -- I could not lock the car on several occasions. The windshield wipers were old and did not clean the windshield -- a major problem since it was snowing most of the time we had the rental. The car heater could not be adjusted properly. And worst of all, the car was unable to climb a hill leading to a ski resort one afternoon, because it lacked snow tires or four-wheel drive. In short, we hated this car and deeply resented the carelessness of the Thrifty office. One more thing, like icing on a rancid cake, they took 40 minutes to pick us up at the airport when we landed, though their office was 5 minutes away. STAY AWAY FROM THIS BUSINESS.
10.0 Excellent2016 Nov 25
Friendly, fast and easyAirport shuttle picked me I and stopped me off with no wait time, and staff were super nice.
Rated #5
Dollar
8.1 Excellent (42 reviews)
1 location in Burlington Airport
Dollar
Locations in Burlington Airport
  • 8.3
  • 8.4
  • 8
  • 8.1
  • 7.7
Recent reviews
10.0 Excellent2022 May 03
I was directed to go to the Hertz counter next to Dollar’s counter, and the reps at Hertz were awesome. They were courteous, informative and professional!!
10.0 Excellent2022 Apr 24
Staff very friendly and knowledgeable
10.0 Excellent2022 Jan 24
Battery was dead on first car; team gave me an upgrade for the inconvenience.
10.0 Excellent2021 Oct 18
The car (Hyundai Elantra) was clean, drove well and gave great miles per gallon. The staff was friendly and helpful - they provided me with a USB cable for my phone. This was a life saver!
10.0 Excellent2021 Oct 09
The staff was friendly. The car was great. And the price we paid was quite fair (especially considering the surge in pricing this year). I would recommend to others.
1.9 Horrible2021 Sep 30
Obvious signs of body repair and drove like a car that had been wrecked several times.
1.9 Horrible2021 Jun 17
First of all, there were no Dollar agents at the rental service and the service was handled through Hertz. Returned the rental car one day early and they stated that there would be no refund since the transaction was made through Kayak. Extremely poor customer service.
6.0 Good2021 Jun 14
Car smelled of smoke. Alignment was bad. The person at the counter only had SUVs and instead of honoring the price on our reservation, charged us the difference. It was not a good experience.
8.0 Excellent2021 May 04
Drop off was super easy.Line for rental car reservation pick up was long. Took almost 45 minutes to get car from counter clerk, who was working solo with a long line.
10.0 Excellent2021 Apr 24
Price
Rated #6
Hertz
8 Excellent (67 reviews)
1 location in Burlington Airport
Hertz
Locations in Burlington Airport
  • 8.4
  • 8.2
  • 8.1
  • 8.1
  • 7.3
Recent reviews
4.0 Okay2022 Mar 13
Returned to 85th st in Manhattan after filling up on 96th st. Was charged $6 for 1/8th a tank of gas. Come on, people.
2.0 Mediocre2022 Feb 28
Hertz cancelled my reservation the day after I made it because of a “policy change” about a one way trip. Still waiting for the refund.
10.0 Excellent2021 Nov 07
Managers car choice was an excellent option for me. Thank you!
7.9 Good2021 Aug 25
Staff was very friendly and check in was easy.
3.9 Mediocre2021 Aug 25
We were given a dented car. Lighting in the garage was poor. The line to get the car was long.
10.0 Excellent2021 Aug 17
Friendly and efficient staff when picking up. Car windows smeared and dirty / get a waffle towel to wipe windows for no more streaks , it is that easy.
3.9 Mediocre2021 Jul 26
There was no one at the desk when I arrived (they were cleaning cars). My phone was not working, so I had to ask someone from another agency to call for me. Once the agent arrived, he was very good and quite pleasant. To get to Boston from Burlington, I had no reasonable options. With routes closed, I would have had to deal with 15+ hour trips by train or bus with ridiculous routes. I can't help but think car rental agencies are taking advantage of the situation by price gouging. Plus, they do not seem to have either the ability or desire to respond to the need with more cars and agents. The side mirrors on my car could not be adjusted from inside, and the de-fogging fans were not effective resulting in a stressful and dangerous drive to Boston. The drop-off procedure was quite easy, but there needs to be more clarity about what to do. After a late-night, it was not easy for me to get the car returned by 10 am, but I did it.
10.0 Excellent2021 Jul 22
Staff were extremely friendly and polite.
6.0 Good2021 Jun 19
Staff at pickup and drop off were very good.Location of pickup at Burlington needs improvement and more specific. Example: I was confused at pickup location because nothing specifically stated “pickup desk is inside airport”. I drove around the airport several times but could only see signs for “drop off” but nothing to tell you where to go for the paperwork to pick up your rental car.
8.0 Excellent2021 Jun 13
Staff was great. Pick up and drop off was great.The Nissan I rented it was so uncomfortable for any trip longer than half an hour. Never would recommend that car for anyone
Rated #7
Budget
7.9 Good (79 reviews)
1 location in Burlington Airport
Budget
Locations in Burlington Airport
  • 8.3
  • 8.3
  • 7.8
  • 7.6
  • 7.8
Recent reviews
10.0 Excellent2022 Mar 27
Desk service personnel very friendly and helpful. Easy pick up and drop-off at Burlington, VT Airport.
2.0 Mediocre2022 Mar 25
Car was clean and comfortable. The check-in counter was closed when my flight arrived so I had to get a hotel and wait until the next morning to get my car. This ruined my car rental experience.
10.0 Excellent2022 Feb 28
Nice to be given a Prius Hybrid for our “economy car”. 50 mpg😊
4.0 Okay2022 Jan 26
I was given a different car than the one i rented. rented a 4x4 truck and was given a small awd suv i was overcharged by $50
3.9 Mediocre2021 Oct 15
Friendly helpful staff
10.0 Excellent2021 Oct 05
When my flight was changed to two hours later, Budget wouldnt talk to me, said I needed to talk to Hotwire who I got my deal from. When I called them they said nothing they could do? They said budget would give away my car? I took a chance and got there late, but my car was there. SHEW! I will always reserve directly from the rental car company from now on, even if it costs a little more.
7.9 Good2021 Jul 12
The pick-up was great. The vehicle itself was very clean, fairly comfortable and all-in-all did the job! The drop off was the issue, as there was no Budget person to great or help us. We did not know that we simply had to park in any one of the Budget spaces and then go up to the Rental counter to drop off the key. Other wise, very good.
2.0 Mediocre2021 Jul 06
we got a car that was able to get us from A to Breserved an infant car seat, upon arrival we were told “not gonna happen” before some phone calls were made and a seat was found for us. car smelled like smoke and was in major need of a wheel alignment, and drop off instructions were not clear
2.0 Mediocre2021 Jun 20
They were out of my reserved vehicle class despite extra efforts on my part to ensure that my rental would be available and Budget would be open. I was then overcharged for a lesser class of vehicle that Budget somehow considered in the same class as what I reserved, despite clearly not being an SUV or higher end car.
10.0 Excellent2021 May 20
Staff at BTV was excellentHate how much a one way car rental costs as compared to a normal rental.
Rated #8
National
8.9 Excellent (11 reviews)
1 location in Burlington Airport
National
Locations in Burlington Airport
  • 9.4
  • 8.9
  • 9
  • 9.2
  • 8.3
Recent reviews
10.0 Excellent2021 Sep 09
Everything was perfect
3.9 Mediocre2021 Aug 30
For older and physically impaired users, better description of the size, leg room, comfort and entry and exits are needed. We may not know the car name and type. To us mid-sized means a roomy sedan not a compact car. Our expectations include an odometer, easy adjustment of the steering wheel and seats. This car was like driving a roller skate. We hit our heads getting in the car, banged our knees on the dashboard and I struggled to get out of the car. Also, personnel need to offer to show the car features and explain them. We didn’t know how to remove the ignition key!
7.6 Good2019 Sep 02
Hannah a the pick up was excellentCar could have been cleaner
9.2 Excellent2018 Jul 19
A bit confusing the drop off processThe drop off process was unclear, poor signaling at the burlington international airport
9.6 Excellent2015 Oct 15
Nice car. A bit larger then expected.Additional costs were not transparant when we confirmed the reservation.
Easirent
1 location in Burlington Airport
Easirent
Locations in Burlington Airport
Recent reviews
Sunnycars
1 location in Burlington Airport
Sunnycars
Locations in Burlington Airport
Recent reviews
444 travelers who rented a car in Burlington Airport gave the car agency they used an average rating of 8.3

Car rental locations at Burlington Airport

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Top tips for renting a car at Burlington Airport

  • A rental vehicle in Burlington, VT allows you to experience the city like a local. The downtown area is located a relatively shorter distance from the flight hub. While you might consider boarding a bus or taxi, these only take you to a specific terminus, with a few stops along the way. By partnering with a car rental at Burlington Airport (BTV), you get a vehicle that you can drive to any destination you like, attend meetings in style with a classy ride, and even go off-roading with an AWD without worry of getting stuck.
  • Driving in Burlington is relatively easy, although it's critical to understand the traffic rules before driving around. While a continuous double yellow line in the middle of the road indicates "No Overtaking" in other countries, you are allowed to overtake unless there's a road sign indicating a "No Passing Zone". Additionally, a right-hand turn is permissible on a red light unless there's a sign telling you otherwise. If you choose to use Williston Rd 2 heading toward the city center, you can expect heavy traffic on Main St, especially during the rush hour.
  • Once your rental contract is over, your Burlington Airport car rental will require you to return the car within the specified time. It's easy because you return it to the exact location you pick it up. When you reach the airport, you'll see "Rental Car Return" signs leading to your rental company's designated parking lot. Is your flight scheduled to take off outside the vehicle rental operating hours? You can still return the car during the after-hours. Park the vehicles and secure the locks, drop the keys in the key safe, and you'll be ready to head to your departure terminal.
  • Saving money with a car rental at Burlington Airport can be tricky, considering that onsite rental companies usually include a "premium location surcharge," tax fees, and other extra costs for various things such as GPS mapping and electronic toll devices. One secret of cutting down your on-airport vehicle rental costs is to purchase your rental company's auto insurance. Not only does it reduce your liability significantly, but it also alleviates the need to pay for the additional costs.
  • Book your rental car at Burlington Airport at least 7 weeks before your trip in order to get a below-average price

FAQs about renting a car at Burlington Airport