Dorval car rentals

Dorval car rentals

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Dorval, QC, Canada
6 Dec — 13 Dec
Same drop-off
Dorval, QC, Canada
Mon 06.12
Noon
Mon 13.12
Noon
Driver's age:

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Dorval car rental information

Pick-up locationDorval
Rental locations17
Airport locations12

Dorval car rental reviews and directory

Rated #1
Alamo
Best rated
8.6 Excellent (237 reviews)
1 location in Dorval
Alamo
Locations in Dorval
  • 8.8
  • 8.7
  • 8.6
  • 8.5
  • 8.4
Recent reviews
10.0 Excellent2021 Sep 14
Small point: booth was a few minutes late to open
3.9 Mediocre2021 Aug 02
The staff at the pickup not organized at all, had to wait for an hour to get the car.
5.9 Okay2021 Jul 29
J’ai réservé une voiture en avril et j’ai appelé une semaine à l’avance avant notre arrivée au Québec ( 14 juillet). La voiture demandée n’était pas disponible et il n’y avait pas de choix de remplacement. Nous avons pris le dernier choix proposé et l’employé n’a pas fait le tour de la voiture avec nous. Il ne nous a pas montré le fonctionnement de la voiture, ni expliquer les conditions. Il y avait des égratignures et des bris sur la voiture et ils n’ont pas pris le temps de nous rassurer qu’elles étaient là avant que nous prenions possession. De plus, le service à la clientèle a notre arrivée n’était pas invitant. Les employés présent étaient désagréables. Nous sommes déçu de notre service.
7.2 Good2020 Jul 14
The staff was friendly, the car was clean and in good conditionThe taxes and fees we're higher than anticipated
2.0 Mediocre2020 Jul 12
Ma réservation a été annulée, aucun véhicule n'était disponible à Montréal
10.0 Excellent2020 Mar 26
Could not have been more helpfulA pleasant experience
10.0 Excellent2019 Dec 19
Nothing. Car was brand new. Staff were friendly and waived the extra charge for a second driver. Price was extremely cheap. No wait for pick-up or drop-off. What more could you ask for?
10.0 Excellent2019 Nov 08
Friendly and efficient staff
10.0 Excellent2019 Nov 04
Les employés sont très aimables pour le pickup mais aussi le drop off. La voiture était très propre et neuveJ’aurai aimé avoir plus d’informations sur la voiture. C’était la première fois que je conduisais une hybride et je ne savais pas certaines choses, comme le fonctionnement (batterie ou gas)
10.0 Excellent2019 Oct 29
Friendly staff great valueOnce you lock in on a discount rate should be able to extend it even if it takes you during the week days using the weekend special.
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Rated #2
Budget
7.1 Good (43 reviews)
2 locations in Dorval
Budget
Locations in Dorval
  • 7.6
  • 7.4
  • 6.9
  • 7.1
  • 7
Recent reviews
6.0 Good2021 Oct 28
Staff at counter not very helpful
2.0 Mediocre2021 May 04
The cashier was homophobic and refused to served me
10.0 Excellent2020 Apr 24
Montreal Airport Branch stuff were amazing.
5.6 Okay2019 Aug 19
The car was new and clean.We waited two hours in line at the airport to get the car, Budget and Avis are very badly organized, there were about 20 clients waiting for 2 employees. We got there at 7pm and only left with the car at 9pm...
6.4 Good2018 Oct 11
the car we got was larger then we wanted and used a lot of gas, this significantly raised the expenses in our trip.
2.0 Mediocre2018 Sep 06
AVIS COUNTER SERVICEthe service at the counter was really bad, there was a line with 30 people waiting to pick up the rental and only one agent was there doing contracts, and no manager to talk to, also when returned car they charged for milage I never drove when I ask the agent why he told this is from the computer and if I don't like it I could come back another day when the manager is back, overall service is bad and I would not recumbent Avis or budget at Montreal airport
2.0 Mediocre2018 May 06
Charged me for a full day for exactly 4minutes. Their rep was busy so they decided to charge me. Not going there anymore. It s like a mafia no one wants to understand. They just need to charge extra. Mediocre service
10.0 Excellent2018 Mar 30
ExcellentThe guy at the front desk asking if I wanted to upgrade to a Janguar without hesitation. Good service, Good worker. Thanks buddy!His partner looked like he didn’t want me to upgrade with a Jag. lol
6.4 Good2017 Dec 27
Not given the rate I was quoted on KayakWhen I got to the dealer they told me this 3rd party system misquoted me
2.0 Mediocre2017 Dec 11
The car was a good little car/The price was so out of line. I was made to believe the entire cost of my rental INCLUDING tax and fees was going to be under $100 for the entire 4 days. Instead , it was $76 just for the taxes.
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Rated #3
E-Z Rent-A-Car
4.2 Okay (92 reviews)
1 location in Dorval
E-Z Rent-A-Car
Locations in Dorval
  • 4.5
  • 4.6
  • 3.9
  • 3.8
  • 4
Recent reviews
3.6 Mediocre2020 May 24
Nobody answered the phone for one hour before I wanted to pickup car, and there was no shuttle in airport to go there.
6.4 Good2019 Nov 12
Pick up and drop off were easy for an off site airport location. The car was in very good shape.Many hidden fees. The total was more than double the original quote price. During paperwork I had even asked what the new price would be with the mandatory insurance, and I was told the quote plus the insurance which was a price far less than what I ended up being charged. If you rent from them, demand an invoice in advance so you know exactly what you'll be paying. I personally would not rent from them again.
2.0 Mediocre2019 Nov 05
I specifically made my reservation two weeks in advance because I needed a minivan, however when I arrived to EZ Rent a Car, there were none available, and no reasonable accommodations or compensation was offered. They didn't seem to care, at all. This is unacceptable and I will never do business with EZ Rent a Car again.
2.0 Mediocre2019 Nov 02
Nothing to like there . Dirty place, extremely difficult to find, unethical people running the car rental. Cheaters with charging my American Express way much more money than the $ you showed me on your site. Diffidently do not represent ethical professional agreement to thier price listed on KAYAKTHE WHOLE STORE / SITE SHOLUD BE CLOSED OR CHANGE MANAGEMENT. Nothing to like there . Dirty place, extremely difficult to find, unethical people running the car rental. Cheaters with charging my American Express way much more money than the $ you showed me on your site. Diffidently do not represent ethical professional agreement to thier price listed on KAYAK
2.0 Mediocre2019 Sep 30
Nothing. This was the worst car rental experience I've ever had. They did not have the car (minivan) that I reserved. Worse yet, the person at the counter (bald guy) was shockingly rude and started yelling at me. I've never seen or experienced anything like this before and hopefully never again.Worst experience ever. Please use one of other rental companies across YUL. EZ is fly-by-night operation off-airport. Have to call for shuttle (waited for 30 mins). Didn't have car I reserved. Service was extremely rude, arguing that he didn't know b/c "computer was down," and yelling at me.
4.0 Okay2019 Sep 23
nothinganswer the phone. had no clue how to pick up
4.4 Okay2019 Sep 16
The prices aren’t what is advertised. There are a lot of hidden fees. You will be paying double or triple.The fees.
8.0 Excellent2019 Sep 04
Yes, they dropped us in the airport immediately after we arrived there, in the same rented car.Pickup from airport- you cannot walk to this car rental from airport, you need to call them and get the shuttle sent to you. This was not clear and the phone number to call was not provided when booking.
2.0 Mediocre2019 Aug 11
I never found out. Finding the shuttle from the airport was too tricky, so we rented in the airport.
2.8 Mediocre2019 Aug 05
Was unable to rent the car so I liked nothingIt would be better if Kayak only made bookings for hours when the rental car agency is open. I made the reservation to pick the car up at 6pm, but the agency closes on Saturdays at 4pm.
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Rated #4
Economy Rent a Car
3.1 Mediocre (43 reviews)
1 location in Dorval
Economy Rent a Car
Locations in Dorval
  • 3.7
  • 3.5
  • 2.8
  • 3.1
  • 2.8
Recent reviews
1.9 Horrible2021 Oct 10
This company, known as Economy Car Rental, A.K.A. Trans Canada Car Rentals, A.K.A.Jet Car Rental is a scourge on the travel industry. DO NOT RENT FROM THEM. If you want to get screwed, lied to, forced to take insurance, and be overcharged, use this auto rental company. Don't take my word for it, look at the hundreds of scam reviews on these websites: https://www.trustpilot.com/review/www.economyrentacar.com https://bestcompany.com/rental-car/company/economy-rent-a-car https://www.yelp.com/biz/economy-rent-a-car-orlando-14 https://www.yelp.ca/biz/economy-rent-a-car-mississauga https://www.tripadvisor.com/ShowTopic-g150805-i7-k4323535-Economy_Rent_a_Car_America_Car_Rental_Subsidiary_Cancun-Yucatan_Peninsula.html https://www.tripadvisor.com/ShowTopic-g1-i12290-k10595966-Economy_Car_Rental_Scam-Bargain_Travel.html https://www.tripadvisor.com/ShowTopic-g155019-i55-k10643353-Economy_Rental_Car_a_Scam-Toronto_Ontario.html AND HERE IS THE CLEAREST ONE YET, An IN DEPTH INVESTIGATIVE REPORT FROM THE CBC, Canadian Broadcasting: https://www.cbc.ca/news/business/marketplace-car-rental-ripoffs-1.5442260 AND Better Business Bureau: https://www.bbb.org/us/fl/clearwater/profile/auto-renting-and-leasing/economy-rental-cars-llc-0653-90146773/complaints
1.9 Horrible2021 Oct 09
This office was NOT at the terminal. When I arrived at the terminal, the office was closed already. I was stranded for 19 hours, no cars available the next morning. Will never use Kayak for ental car ever again. Going forward, I will use by phone reservation, the good old fashion way.
2.0 Mediocre2019 Dec 02
Never rent from them
2.0 Mediocre2019 Nov 04
I liked nothing about the experienceFirst, I couldn’t understand the lady on the phone. I had struggles to find the driver who came to pick me from the airport. Once there, I asked for the price of the hold on my credit card and they said 500$. Which I found ridiculously expensive. Even if I didn’t take the car, they took the money from my credit card, and told me to call the company to be reimbursed. So no, it was the worst experience ever
2.0 Mediocre2019 Sep 27
They never said that the drop off should be at a different location for after hours
2.8 Mediocre2019 Jul 10
Staff was rude and they just has one person doing everything attending phone while putting me on hold at my face very rude they don't know how to do businessOn everything one thing im not going back to this company and kayak
2.0 Mediocre2019 Jun 28
To deal with Economy Rent A Car is a headache. I forgot I had had a bad experience back in 2016. But not to have a toll free number to contact Kayak as frustrating as dealing with Economy.Please partner with companies that will increase people trust in your brand, not with companies that will make you look as bad as they are like ECONOMY
2.0 Mediocre2019 Jun 27
The person works there was very rude and unprofessionalAttitude must be much better than that and he should be honest with what he charge people.
4.8 Okay2019 Apr 24
The car was clean.There was no mention of limited mileage. Third party liability should not be shared if not needed/necessary.
6.0 Good2018 Dec 27
At the time of payment I was not informed about the insurance I was required to take at the time of pickup. Please make sure you put insurance amount as part of the car rental or atleast have it included separately. This amount is substantial and is supposed to be a decisive factor when choosing and option. Thanks
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Rated #5
National
8.7 Excellent (12 reviews)
1 location in Dorval
National
Locations in Dorval
  • 8.6
  • 8.6
  • 8.6
  • 8.6
  • 8.3
Recent reviews
10.0 Excellent2021 Apr 30
Nice staff, clean car, nice model, drop off location downtown was great.Had to wait 1/2 hour for car to be ready, pricey for just one day.
2.0 Mediocre2019 Mar 11
No car was available. I rented from Enterprise
10.0 Excellent2018 Jul 19
Great Service for emerald membersThey figured it out how to get a bigger car for me and my family
8.8 Excellent2017 Aug 16
Decent rental optionEasy pickup, comfortable car, nice staffCouldn't get in touch with National staff re: issue, No EZPass in car, could have been a bit cleaner
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Rated #6
Avis
8.6 Excellent (8 reviews)
2 locations in Dorval
Avis
Locations in Dorval
  • 9
  • 9
  • 8.9
  • 8.4
  • 8.7
Recent reviews
5.9 Okay2021 Oct 18
Very long wait times, car had lots of cosmetic damage that wasn’t pre marked adding more time to pickup process.
8.0 Excellent2018 May 21
Terrible front deskThe car was clean and ready and the value for the money is great.The people that work at the front desk are terrible. The lady that give me the keys and did all the paperwork barely wanted to work that morning, and every question She did not answer it well. Also I could not understand her at all. They don’t check the car in front of you, they just make you sign that everything is fine with the car without seeing it.
6.4 Good2016 Nov 30
Very nice return employeeVery quick
10.0 Excellent2016 Sep 02
The service the experience was greatEverything
Rated #7
Enterprise
8.4 Excellent (27 reviews)
3 locations in Dorval
Enterprise
Locations in Dorval
  • 8.7
  • 8.5
  • 8.2
  • 8.4
  • 8
Recent reviews
4.8 Okay2018 Sep 06
Incorrect pricingThe cost was way more than the cost Kayak gave me when I booked it. I had no choice I needed the car.
10.0 Excellent2016 Oct 23
Very Nice Car. Staff at Dorval was very professional friendly and helpsul. With out a doubt this was the best caar rental experience I have had in the past k50 years. Up grade was appreciated. Price for this t rip most reasonable.No owners guide in car. had to hunt to get the gas fill door open.
9.2 Excellent2016 Sep 13
great deal on site for the priceagent at pick up tried to charge me more than what the reservation was.
10.0 Excellent2016 May 03
Give your review a headlineWe turned the car back early Sunday and when we did not make the flight, the young lady at the kiosk gave us back our car and made the whole thing easy for us just adding the extra day to our existing contract. We truly appreciated her!
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Rated #8
Payless
7 Good (5 reviews)
1 location in Dorval
Payless
Locations in Dorval
  • 7.2
  • 7.2
  • 7.2
  • 6.4
  • 7.2
Recent reviews
2.0 Mediocre2016 Sep 06
Worst service no one is responsible .i had a very bad experience i am not at all satisfied with service
Rated #9
Europcar
5.8 Okay (16 reviews)
1 location in Dorval
Europcar
Locations in Dorval
  • 6.2
  • 5.6
  • 5.8
  • 5.6
  • 5.8
Recent reviews
2.0 Mediocre2019 Jan 13
Good service, horrible vehicle.The service was fast and efficient.The Dodge Grand Caravan minivan is an absolutely horrible car in every way. Chrysler and Kia both have much better vehicles in that segment.
7.2 Good2017 Nov 25
The windows were filthy
4.4 Okay2017 Aug 28
Rental was actually Discount but still ACE as I understand it...The staff was generally kind and helpful to interact with when needed. Cars were comfortable to ride in.Did not have my promised car (economy) or similar (compact). Was offered a minivan, which is insane as I'm by myself in a foreign country and don't need something large to increase accident likelihood. Was okay with BMW X1 as it's a very small SUV, until the warning light came on 45min into rental saying IT'S 500KM OVERDUE FOR BRAKE PAD REPLACEMENT. Had to return it, held car for half day of rental and then given Jeep (only option given); ride was fine but uses more gas than I wanted, still too big a car for one person. Upon dropoff, was clear they had only one shuttle despite two full shuttles of people waiting to get to airport. Had to take a cab out of concern of missing flight. Also worth mentioning that during my three trips to the rental location, saw zero compact cars on lot; saw almost entirely Jeeps. Would recommend a metric added to KAYAK displaying chances of being FORCED to take an "upgrade", as some people don't want these larger cars that clearly make up the bulk of their fleet. Not certain this car rental company's location relies too heavily on the concept of repeat business.
4.4 Okay2017 Aug 22
original price .first car the trunk would not lock. no map to help us. denied car i nsurance we had purchased. staff said they would not accept our insurance. we had to buy yours at an increase. had trouble finding office to return car because we had no map or instruction. i would never recommend Europcar to any one. And i will never use them again.
4.0 Okay2017 Jun 18
Beware, will overbill you
5.6 Okay2017 Jun 12
Careful with overbilling and airport locationCar was good, clean. But didn't have size requestedOvercharged me. They don't give you a paper receipt; instead told me it would be emailed and then overcharged me. Beware. Also, Pickup not convenient; difficult to find phone number to call and request van pickup, which seems to run infrequentlywhat
Ace
1 location in Dorval
Ace
Locations in Dorval
Recent reviews
DISCOUNT.QUEBEC
1 location in Dorval
DISCOUNT.QUEBEC
Locations in Dorval
Recent reviews
NU Car
1 location in Dorval
NU Car
Locations in Dorval
Recent reviews
Trans Canada Car Rental
1 location in Dorval
Trans Canada Car Rental
Locations in Dorval
Recent reviews
484 travelers who rented a car in Dorval gave the car agency they used an average rating of 7.0

Car rental locations in or near Dorval

Good to know

Most popular car type

Intermediate

When to book a rental car in Dorval

Average daily price per month
Rental car prices as pick-up date approaches

Car rental insurance in Dorval

Collision Damage Waiver (CDW) & Theft Protection Waiver

Some Dorval car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Dorval.

Deductible

Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Dorval car rental.

Top tips for renting a car in Dorval

  • Book your rental car in Dorval at least 2 weeks before your trip in order to get a below-average price
  • Intermediate rental cars in Dorval are around 47% cheaper than other car types, on average

FAQs about renting a car in Dorval