2.0 Mediocre2021 Oct 19
first- i reserved since october 5 , a SUV, and when i arrive there october 15, to pick up my rental,,they give me a car , i told them that s not what i reserve , but the guy said ,,that s just what we have ,,,so i needed a vehicule , so i told him that i was nt satisfed with this ,, the day after i when back to Enterprise , and spoke with a Patrick therre ,,i was kind enough to try to satisfed me , so i waited for moment , and he had a SUV , that just arrived from rental, so he when fast and clean it up , to give it to me , at the same price ,, thanks to him, tho,
10.0 Excellent2017 Apr 10
Put On 4700 k.m. In nine days and no hint of annoyance. nice smile quick turnaround. However, two years aga I had reserved a car for five days starting Monday 9 a.m. When I got there, there was no car available. Was told I could get one in the p.m. No remorse, no excuses. That is why I had not rented from them in two years. This time, all was good.
2.0 Mediocre2016 Sep 08
there was no reservation, your system does not talThis booking jeopardized my trip since nothing got reserved forcing me to deal directly with another company.Your site reservation did not do anything.