6.0 Good2021 Apr 26
Staff was nice and helpful.Asked for full size car and paid for one, definitely did not get a full size car
10.0 Excellent2021 Apr 11
Car was ready when I got there, clean, full of gas & ready to go, plus it got very good mileageCan't think of anything, maybe a 50% discount
10.0 Excellent2019 Dec 14
I felt like a star ⭐️ or maybe ⭐️⭐️ ⭐️ ⭐️ ⭐️ renting from this Avis. The clerk who issued my car was very knowledgeable in local amenities and optimal rental features. I walked up to my car and couldn’t believe I was riding in style. The American compact is much bigger than the European style I was expecting. Car was very modern, all the bells and whistles. Made my travels around Montgomery a pleasure.Adding pickup/return to the parking signs. Only because I was a little uncertain if I should park the same place I picked up. But when I couldn’t find any better guidance I just went for it and it worked out
8.8 Excellent2019 Dec 09
The staff at MGM Airport was friendly, efficient and very helpful. I liked the car, in general. The access to the car rental parking for pick up and drop off is very convenient.The Tire pressure light went on soon after we picked up the rental. This has happened now with the last 3 cars that I have rented from various agencies in different parts of the world, so I did not panic as when it happened the first time, however it did mean personal time taken away from my day to keep checking the tire pressure. The interior of the car smelled like previous renters had smoked in it. I know that isn't Avis' fault and they now have a document to sign for smokers. As a non-smoker however, getting into a smelly car is unpleasant.
7.2 Good2019 Apr 17
Pick up agent in the drop off agent were very kind and extremely knowledgeable about different questions that I had prior to purchase and also after.The car's room but that is more than manufacturer and also my overestimating space.
4.4 Okay2019 Apr 15
car was there is the best you can sayCould move a bit faster or at least with some sense of urgency to more customers out. Also was told and signed for a full tank of gas and was missing one quarter of a tank. I had already signed at the counter because who would believe they would get a car with less than a full tank.
6.0 Good2018 Oct 30
OkayFast serviceDid not get the price that kayak quoted me. Avis charged me $20 more at counter. Car not bad but could have been cleaner. Slight smell and windows were dirty.
2.0 Mediocre2018 Jul 02
Absolutely TerribleAbsolutely nothing... I booked and even called to confirm they had a car for one way, and lied to. The Avis representative at the desk was rude, and told me "the corporate office doesn't know what's in stock, never trust them". I will never rent through them again!!!Absolutely nothing... I booked and even called to confirm they had a car for one way, and lied to. The Avis representative at the desk was rude, and told me "the corporate office doesn't know what's in stock, never trust them". I will never rent through them again!!!
10.0 Excellent2016 Oct 05
THE RENTAL WAS PROBLEM FREE, AND QUITE ENJOYABLE. I HAVE NO COMPLAINTS.