10.0
Everything was super-smooth. Totally satisfied.Reviewed 2023 May 14
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4.0
The first car we got was infested with ants. We had to return it for another one. That car wasn’t the cleanest, but at least it wasn’t infested with ants. The girl at the check in desk was super nice and accommodating. I just wish budget would clean the inside of their cars between customers.Reviewed 2023 May 14
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7.9
The car was small and i am tall so it was uncomfortable for my height.Reviewed 2021 Jul 20
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2.0
Pros:Staff was friendly.Cons:Not one ‘confirmed’ vehicle was EVER available. Nearly COMPLETELY ruined my trip. I had to use another way to find a rental. And it wasn’t Budget.Reviewed 2021 Jun 22
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6.0
Pros:the woman at the counter was very nice and pretty efficient. Drop off was quick and easy as wellCons:They didn't honor the price that I was quoted. It should have been $165 and instead they charged me. about $30 more. Said some baloney about the airport fees not being added in. The price said it already included taxes and fees. When you are standing at the check out counter needing your car, they have you over a barrel. I'm sure that that is their plan. What can you do? You have to have a car, you are in a city that is not your hometown and you have no choice but to pay. Not a very honest way to conduct businessReviewed 2021 May 30
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8.4
Pros:The pick up location was the airport. Their system said it was on the other side of town. They wanted me to pay extra to get it at the location I made the reservation at I refused to pay extra and got it at the airportCons:Employee should exercise common sense and read the documents presented by customerReviewed 2019 Aug 10
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10.0
Car RentalPros:Quick Dropoff.Reviewed 2017 Jul 20
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10.0
EasyPros:Good customer service and nice, new and clean car.Reviewed 2017 May 14
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10.0
Pros:Great staffCons:Safety light was initially on when I started to drive but eventually turned off.Reviewed 2015 Dec 01
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10.0
Pros:Very accommodating and the car sms price were great.Reviewed 2015 Oct 19
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7.2
hidden feesPros:car itself was fineCons:hidden airport tax fees, etc. which were not included/mentioned in the kayak reservation. I ended up traveling further to get a "cheaper" car which ended up being just as expensive as everywhere else.Reviewed 2015 Oct 16
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