7.2
Pros:The staff was great. The pick up and drop off was good.Cons:The car was nasty and had a smell.Reviewed 2020 Mar 17
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6.4
Pros:Good gas mileage, Plenty of room, Vehicles was very cleanCons:Staff had more personal conversations with themselves than with me. They acted like I wasn't there.Reviewed 2017 Jun 04
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2.0
No car availablePros:I liked the email confirmation.Cons:According to the email confirmation, I arrived before 7pm to pickup the vehicle and the customer sales rep informed me they had no available vehicles and it wasn't guaranteed any would be available. Such an inconvenience! So I went to Hertz and they did have vehicles.Reviewed 2017 Mar 06
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10.0
For my first time great experiencePros:I really love how they tried there best to work with me. I loved the customer service!!!Cons:The only thing I didn't like is the pick up drop off service. The wait was very annoying, but all in all a great experience!!!Reviewed 2016 Oct 19
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8.0
Pros:The people at the downtown office of Montgomery Alabama were very apologetic and were very accommodating. Very ProfessionalCons:I booked this through Kayak and it wasn't at the airport location. I had to pay a taxi $25.00 to get me to the downtown location. I was very irate and tired after a long trip. The least Enterprise could do was have someone take us to the downtown location for free. On kayak, it should give us a choice of the location we want. We have no clue.Reviewed 2016 Sep 12
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10.0
Great dealPros:Super efficient helpful service, great lady there we interacted with. Such a brilliant deal we had. So glad we rented from a local location and not the airport.Reviewed 2016 Aug 02
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