Car rental at Montgomery Dannelly Field Airport

Car rental at Montgomery Dannelly Field Airport

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Montgomery, AL, United States - Dannelly Field
28 May — 4 Jun
Same drop-off
Montgomery, AL, United States - Dannelly Field
Sat 28.05
Noon
Sat 04.06
Noon
Driver's age:

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Montgomery Dannelly Field Airport car rental reviews and directory

Rated #1
National
Best rated
10 Excellent (1 review)
1 location in Montgomery Dannelly Field Airport
National
Locations in Montgomery Dannelly Field Airport
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent2021 Dec 19
The lady stayed open 15 minutes late for my arriving flight so I could get the vehicle. Great vehicle too.
Rated #2
Hertz
8.2 Excellent (11 reviews)
1 location in Montgomery Dannelly Field Airport
Hertz
Locations in Montgomery Dannelly Field Airport
  • 8.1
  • 8.1
  • 8.1
  • 8.3
  • 8.1
Recent reviews
2.0 Mediocre2021 May 24
It was a horrible experienceThe lady said my reservation through your site meant nothing and I was stranded at the Montgomery Airport for 24 hours.... I will not be using Kayak ever again and will not recommend this to anyone I know...
10.0 Excellent2021 Mar 14
I love being able to get the car so easily, and the employees were extremely helpful when I needed help understanding the invoice. I had to call after the rental was over, and they were very professional even though I wasn't understanding the invoice. They never talked down to me or made me feel embarrassed because I needed some clarification. Their response time was very fast, even though they had to do a little research in order to take several screen shots that helped me understand the situation.There was no part of the rental experience from booking to completion that could have been better.
Rated #3
Budget
7.9 Good (8 reviews)
1 location in Montgomery Dannelly Field Airport
Budget
Locations in Montgomery Dannelly Field Airport
  • 8.2
  • 7.7
  • 7.7
  • 7.9
  • 7.2
Recent reviews
7.9 Good2021 Jul 20
The car was small and i am tall so it was uncomfortable for my height.
2.0 Mediocre2021 Jun 22
Staff was friendly.Not one ‘confirmed’ vehicle was EVER available. Nearly COMPLETELY ruined my trip. I had to use another way to find a rental. And it wasn’t Budget.
6.0 Good2021 May 30
the woman at the counter was very nice and pretty efficient. Drop off was quick and easy as wellThey didn't honor the price that I was quoted. It should have been $165 and instead they charged me. about $30 more. Said some baloney about the airport fees not being added in. The price said it already included taxes and fees. When you are standing at the check out counter needing your car, they have you over a barrel. I'm sure that that is their plan. What can you do? You have to have a car, you are in a city that is not your hometown and you have no choice but to pay. Not a very honest way to conduct business
8.4 Excellent2019 Aug 10
The pick up location was the airport. Their system said it was on the other side of town. They wanted me to pay extra to get it at the location I made the reservation at I refused to pay extra and got it at the airportEmployee should exercise common sense and read the documents presented by customer
10.0 Excellent2017 Jul 20
Car RentalQuick Dropoff.
10.0 Excellent2017 May 14
EasyGood customer service and nice, new and clean car.
Rated #4
Alamo
7.8 Good (4 reviews)
1 location in Montgomery Dannelly Field Airport
Alamo
Locations in Montgomery Dannelly Field Airport
  • 8
  • 8
  • 7.5
  • 7.5
  • 8
Recent reviews
2.0 Mediocre2017 Apr 05
I have never so very dissatisfiedMy flight was delayed, I made it so late to my destination that I had to cancel the rental... and guess what? they kept the money... NO REFUND, NOT EVEN A PORTION, THEY KEPT IT ALL RENTAL AND INSURANCE.
9.2 Excellent2017 Feb 20
Sweet upgradeLow one-way rate and a sweet upgrade to a Challenger, fun drive
10.0 Excellent2017 Jan 23
Best car rental experience of recent times.I was impressed with the ease of picking up the car and the drop off. For some reason, some agencies can take a half hour to get you into the car. At the counter in MGM, it was easy and it was fast. The car was new, clean and performed wonderfully. Very positive experience.
10.0 Excellent2016 Oct 19
good value for your moneyGood price for rental.
Rated #5
Avis
7.6 Good (14 reviews)
1 location in Montgomery Dannelly Field Airport
Avis
Locations in Montgomery Dannelly Field Airport
  • 7.8
  • 6.8
  • 7.5
  • 7.4
  • 7.4
Recent reviews
6.0 Good2021 Apr 26
Staff was nice and helpful.Asked for full size car and paid for one, definitely did not get a full size car
10.0 Excellent2021 Apr 11
Car was ready when I got there, clean, full of gas & ready to go, plus it got very good mileageCan't think of anything, maybe a 50% discount
10.0 Excellent2019 Dec 14
I felt like a star ⭐️ or maybe ⭐️⭐️ ⭐️ ⭐️ ⭐️ renting from this Avis. The clerk who issued my car was very knowledgeable in local amenities and optimal rental features. I walked up to my car and couldn’t believe I was riding in style. The American compact is much bigger than the European style I was expecting. Car was very modern, all the bells and whistles. Made my travels around Montgomery a pleasure.Adding pickup/return to the parking signs. Only because I was a little uncertain if I should park the same place I picked up. But when I couldn’t find any better guidance I just went for it and it worked out
8.8 Excellent2019 Dec 09
The staff at MGM Airport was friendly, efficient and very helpful. I liked the car, in general. The access to the car rental parking for pick up and drop off is very convenient.The Tire pressure light went on soon after we picked up the rental. This has happened now with the last 3 cars that I have rented from various agencies in different parts of the world, so I did not panic as when it happened the first time, however it did mean personal time taken away from my day to keep checking the tire pressure. The interior of the car smelled like previous renters had smoked in it. I know that isn't Avis' fault and they now have a document to sign for smokers. As a non-smoker however, getting into a smelly car is unpleasant.
7.2 Good2019 Apr 17
Pick up agent in the drop off agent were very kind and extremely knowledgeable about different questions that I had prior to purchase and also after.The car's room but that is more than manufacturer and also my overestimating space.
4.4 Okay2019 Apr 15
car was there is the best you can sayCould move a bit faster or at least with some sense of urgency to more customers out. Also was told and signed for a full tank of gas and was missing one quarter of a tank. I had already signed at the counter because who would believe they would get a car with less than a full tank.
6.0 Good2018 Oct 30
OkayFast serviceDid not get the price that kayak quoted me. Avis charged me $20 more at counter. Car not bad but could have been cleaner. Slight smell and windows were dirty.
2.0 Mediocre2018 Jul 02
Absolutely TerribleAbsolutely nothing... I booked and even called to confirm they had a car for one way, and lied to. The Avis representative at the desk was rude, and told me "the corporate office doesn't know what's in stock, never trust them". I will never rent through them again!!!Absolutely nothing... I booked and even called to confirm they had a car for one way, and lied to. The Avis representative at the desk was rude, and told me "the corporate office doesn't know what's in stock, never trust them". I will never rent through them again!!!
10.0 Excellent2016 Oct 05
THE RENTAL WAS PROBLEM FREE, AND QUITE ENJOYABLE. I HAVE NO COMPLAINTS.
Rated #6
Thrifty
6.9 Good (19 reviews)
1 location in Montgomery Dannelly Field Airport
Thrifty
Locations in Montgomery Dannelly Field Airport
  • 7.6
  • 6.7
  • 6.9
  • 6.4
  • 6.7
Recent reviews
2.0 Mediocre2021 Apr 24
They didn't have a car for me
2.0 Mediocre2021 Mar 11
There wasn’t any staff there. Just a sign saying they didn’t have any cars available even though I had reserved one already.Actually having a car, or at least communicating with me about not having a car after I already had a reservation
8.4 Excellent2020 Jul 23
Drop off was a little confusing but we figured it out. Mainly because Hertz, Dollar, and Thrifty all combined their locations at airport. Little heads up would have been nice.
3.2 Mediocre2020 Jun 24
Absolutely nothing. I have no idea how my experience did not constitute fraud and will be complaining to every authority I can think of.Despite paying for my reservation days in advance, when I arrived there were not even any Thrifty staff at the airport. A Hertz employee informed me that Thrifty had rented out all their cars and gone home, but would honor my reservation the following day when possible. I was staying in town for two days. What does "reservation" mean if not that my car was reserved? Why would you rent a reserved car to someone else when I already paid for it in advance? How can someone "honor" my reservation after it is too late to use it?
6.4 Good2020 Jun 22
Pick up in Hope Hull Montgomery Airport, Alabama, was OK. I reported rub marks to the agent at the airport on the form provided. The car was clean but did have rub marks on the outside, which were documented by photos before the car was moved. Dropped car off as rented at Dayton International Airport, Ohio before 9:00am and deposited the keys in the drop box before 9:00 am. Convenient BUT RISKY.NO Honesty in charging, integrity, communications = ALL lacking! NO receipt every provided by mail or email. I was charged $137.37, not the $117.39 quoted, with NO explanation and NO communications. Bait and Switch. I dropped the car off at Dayton International Airport as directed on Sunday morning before 9:00 am. No agent was there so paperwork was deposited in box as directed by signs. I filed a left item report on line as directed by Thrify on a CD left in the car - nothing done and nothing said. NO communications. I have photos that there was no damage to the car. I feel cheated. I feel like a theft has occurred in the taking of additional money without explanation. POOR business practice. DISHONEST business practice.
4.8 Okay2019 Oct 22
The Thrifty staff wasn't there. A Hertz agent assisted me.There no cars available
4.4 Okay2018 May 29
No one was there? Long lines in other rental lanes.
9.2 Excellent2017 Nov 08
Great employees
10.0 Excellent2017 Sep 12
Hertz opened earlier for me to pick up my car which was wonderful!! I had arrived early and was grateful to not wait around. Car was smooth and check in/check out process was simple.
10.0 Excellent2017 Aug 26
I'll use Thrifty againEarnestine at MGM was very helpful. This was my first experience with Thrifty. I will use them again.
Rated #7
Dollar
6.4 Good (27 reviews)
1 location in Montgomery Dannelly Field Airport
Dollar
Locations in Montgomery Dannelly Field Airport
  • 6.2
  • 6.5
  • 6.4
  • 6.6
  • 6.2
Recent reviews
2.0 Mediocre2022 Jan 31
Horrible customer service. Kayak helped me fix my issues, but Dollar was horrible.
2.0 Mediocre2021 May 19
It was awful experience.Nothing.
2.0 Mediocre2021 May 13
DO NOT RENT FROM HERE, They were not there, they did not have any cars, left stranded at the airport ( two other people as well) and now I am fighting to get my money back. Poor service, poor site ! DO NOT RENT FROM HERE, call a company directly. I can't get my money back for a car I didn't get.If I will not rent from your site and call the car company directly!
10.0 Excellent2021 Feb 28
Very helpful. But he said that they were booked and that third parties do not know it till the customers already purchased the care from the third party.
2.0 Mediocre2020 Nov 20
I showed up. No one was at the kiosk. The sign said go to the Hertz counter. He told me Dollar didn't have a car for me, even though I had a reservation. I couldn't get anyone on the phone to refund my money. I had to call my credit card company to refund it. Dollar was a disaster.
2.0 Mediocre2020 Feb 11
I didn’t like anythingI never rented the car. The customer service was rude
10.0 Excellent2018 Oct 05
The customer service representative was awesome!The customer service representative, Deante, was super friendly, polite, and helpful. He made it a great experience!
10.0 Excellent2018 Jun 05
Fast and easyExpress drop great. Already got receipt
8.8 Excellent2017 Aug 29
Good to ExcellentThe vehicle, rate and free mileage was the magic combination for us! No way we could have gotten anything that had the required room for the cost!!The vehicle interior should have been thoroughly cleaned. When we folded down seats for storage, a ton of Fruit Loops and other food items hit the floor, including drink stains on the carpet. We made sure we took care of the cereal before returning it though. Our pick up and drop off location was the local airport, so Dollar shared a desk with Hertz. The shared location and the business of an airport makes the counter experience less than "excellent", but the rate to pick up at the airport is much cheaper. So, it all evens out.
8.4 Excellent2017 Mar 13
The ease and convenience of the renting processThe first car had a mechanical issue with the A/C
Rated #8
Enterprise
6 Good (2 reviews)
1 location in Montgomery Dannelly Field Airport
Enterprise
Locations in Montgomery Dannelly Field Airport
  • 6
  • 6
  • 6
  • 6
  • 6
Recent reviews
2.0 Mediocre2017 Mar 06
No car availableI liked the email confirmation.According to the email confirmation, I arrived before 7pm to pickup the vehicle and the customer sales rep informed me they had no available vehicles and it wasn't guaranteed any would be available. Such an inconvenience! So I went to Hertz and they did have vehicles.
Sunnycars
2 locations in Montgomery Dannelly Field Airport
Sunnycars
Locations in Montgomery Dannelly Field Airport
Recent reviews
Easirent
1 location in Montgomery Dannelly Field Airport
Easirent
Locations in Montgomery Dannelly Field Airport
Recent reviews
86 travelers who rented a car in Montgomery Dannelly Field Airport gave the car agency they used an average rating of 7.2

Car rental locations at Montgomery Dannelly Field Airport

Good to know

Most popular car type

Intermediate

Top tips for renting a car at Montgomery Dannelly Field Airport

  • Book your rental car at Montgomery Dannelly Field Airport at least 6 days before your trip in order to get a below-average price

FAQs about renting a car at Montgomery Dannelly Field Airport