Pros: Very helpful. But he said that they were booked and that third parties do not know it till the customers already purchased the care from the third party.
Cons: I showed up. No one was at the kiosk. The sign said go to the Hertz counter. He told me Dollar didn't have a car for me, even though I had a reservation. I couldn't get anyone on the phone to refund my money. I had to call my credit card company to refund it. Dollar was a disaster.
Pros: I didn’t like anything
Cons: I never rented the car. The customer service was rude
The customer service representative was awesome!
Pros: The customer service representative, Deante, was super friendly, polite, and helpful. He made it a great experience!
Fast and easy
Pros: Express drop great. Already got receipt
Good to Excellent
Pros: The vehicle, rate and free mileage was the magic combination for us! No way we could have gotten anything that had the required room for the cost!!
Cons: The vehicle interior should have been thoroughly cleaned. When we folded down seats for storage, a ton of Fruit Loops and other food items hit the floor, including drink stains on the carpet. We made sure we took care of the cereal before returning it though. Our pick up and drop off location was the local airport, so Dollar shared a desk with Hertz. The shared location and the business of an airport makes the counter experience less than "excellent", but the rate to pick up at the airport is much cheaper. So, it all evens out.
Pros: The ease and convenience of the renting process
Cons: The first car had a mechanical issue with the A/C
Cons: The car reeked of cigarette smoke.
they will rip you off and will take your money any
Cons: i initially booked for 5 weeks and when i wanted to extend for 1 day, they wanted to charge me 100+ for a single day. I was averaging about that for a week. I decided to go elsewhere for the extra few days at 30 a day. very poor service and expensive
Rent way in advance
Pros: Got what was left. Rented a standard size car. The only car left on Christmas day was a Chevy Cruz. Too small but there were no other cars available. Condition of the car was subpar. Never had that experience before in a rental.
Dollar has 1 rental location in Montgomery. Take a look at our Dollar rental location map to find the best rental cars near you.