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2.0
We were not able to get our rental when we landed as the dollar office was closed!Reviewed 2023 Mar 17
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2.0
Horrible customer service. Kayak helped me fix my issues, but Dollar was horrible.Reviewed 2022 Jan 31
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2.0
Pros:It was awful experience.Cons:Nothing.Reviewed 2021 May 19
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2.0
Pros:DO NOT RENT FROM HERE, They were not there, they did not have any cars, left stranded at the airport ( two other people as well) and now I am fighting to get my money back. Poor service, poor site ! DO NOT RENT FROM HERE, call a company directly. I can't get my money back for a car I didn't get.Cons:If I will not rent from your site and call the car company directly!Reviewed 2021 May 13
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10.0
Pros:Very helpful. But he said that they were booked and that third parties do not know it till the customers already purchased the care from the third party.Reviewed 2021 Feb 28
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2.0
Cons:I showed up. No one was at the kiosk. The sign said go to the Hertz counter. He told me Dollar didn't have a car for me, even though I had a reservation. I couldn't get anyone on the phone to refund my money. I had to call my credit card company to refund it. Dollar was a disaster.Reviewed 2020 Nov 20
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2.0
Pros:I didn’t like anythingCons:I never rented the car. The customer service was rudeReviewed 2020 Feb 11
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10.0
The customer service representative was awesome!Pros:The customer service representative, Deante, was super friendly, polite, and helpful. He made it a great experience!Reviewed 2018 Oct 05
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10.0
Fast and easyPros:Express drop great. Already got receiptReviewed 2018 Jun 05
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8.8
Good to ExcellentPros:The vehicle, rate and free mileage was the magic combination for us! No way we could have gotten anything that had the required room for the cost!!Cons:The vehicle interior should have been thoroughly cleaned. When we folded down seats for storage, a ton of Fruit Loops and other food items hit the floor, including drink stains on the carpet. We made sure we took care of the cereal before returning it though. Our pick up and drop off location was the local airport, so Dollar shared a desk with Hertz. The shared location and the business of an airport makes the counter experience less than "excellent", but the rate to pick up at the airport is much cheaper. So, it all evens out.Reviewed 2017 Aug 29
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8.4
Pros:The ease and convenience of the renting processCons:The first car had a mechanical issue with the A/CReviewed 2017 Mar 13
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6.4
Cons:The car reeked of cigarette smoke.Reviewed 2016 Sep 20
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