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If you’re visiting Columbus from a foreign nation and would like the convenience of driving yourself around town, you will need to have a valid driver’s license and a debit or credit card in your name. Your driver’s license should be in English or the Latin alphabet, but if not, an International Driving Permit will be required. Please note that the international permit on its own can’t be used to get a car rental at Columbus Airport and must always be accompanied by the driver’s license. Photocopies or pictures of your driver’s license, temporary permits, and learner’s permits are not accepted at the car rental counters at CMH.
Anyone who would like to drive off CMH in a car rental should head to the car rental desks located at the Arrivals area in the main terminal building. You should find several reputable car rental agencies offering different vehicles and rates, and you should pick one that best meets your needs. Once you’ve been given the keys to your rental, head to the ground floor of the multi-story parking building connected to the terminal building to pick up your rental car. This lot is the same one you will use for dropping off your Columbus Airport car rental.
CMH car rentals offer several means of payment for renters looking for vehicles. The most accepted payment method is by credit card with several major credit cards, including MasterCard, American Express, Visa, and Discover Network, accepted at rental desks at CMH. You can also opt to pay for your Columbus Airport car rental using a debit card, but this method has some restrictions. First, some companies require you to be at least 25 years old, and you’ll be subjected to a creditworthiness check before a deposit is placed. The other means of payment accepted are cash, money order, and prepaid cards, all of which are only taken when clearing up any balances remaining at the end of your rental agreement.
Based on ratings and reviews from real users on KAYAK, the best car rental company at Columbus Airport is Budget (6.3, 79 reviews).
Car rental companies that offer shuttle or pick-up services from Columbus Airport to off-airport locations include Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Hertz, National, and Thrifty.
One location in Columbus Airport
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Reviews
6.0 Okay
Robert, Apr 2024
Intermediate
10.0 Wonderful
Anonymous, Dec 2023
Minivan
10.0 Wonderful
Anonymous, Oct 2023
Full-size
6.0 Okay
Anonymous, Mar 2021
Pros:
Staff did a very nice jobCons:
Car had been smoked in The odor became overwhelming during the rental10.0 Wonderful
Anonymous, Dec 2020
Pros:
Pick up and drop off were very easy.6.0 Okay
Bariki, Oct 2020
Pros:
I was not given clear direction to where to go pick up. I was in the garage for over 20min looking. After locating a person he pointed me to a vehicle that didnt have any keys... frustrated at this point i walk back to the booth and demand they get the van and bring it. That took forever.Cons:
Have an attendant on hand. It SHOULD NEVER BE THE CUSTOMERS RESPONSIBILITY TO FIND THE VEHICLEOne location in Columbus Airport
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Reviews
6.0 Okay
Mike, Aug 2024
Full-size
4.0 Mediocre
Anonymous, Aug 2024
Full-size
4.0 Mediocre
Anonymous, Dec 2021
8.0 Very good
Ellen, Nov 2021
10.0 Wonderful
Anonymous, Nov 2021
8.0 Very good
Tom, Mar 2021
Pros:
The staff didn't seem overly friendly but were helpful enough. They failed to mention their return method at this location which caused a little confusion when I returned the car.Cons:
I felt that they should have clearly explained their return method (or at least mentioned it).One location in Columbus Airport
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10.0 Wonderful
Anonymous, Sept 2024
Full-size
6.0 Okay
DONNA, Aug 2024
Full-size
8.0 Very good
Henry, Apr 2024
Compact
2.0 Poor
Anonymous, Mar 2024
Supplier choice
10.0 Wonderful
MaryJ, Mar 2024
Pickup truck
10.0 Wonderful
Anonymous, Nov 2023
Economy
One location in Columbus Airport
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Reviews
6.0 Okay
Anonymous, Mar 2024
Intermediate
10.0 Wonderful
Craig, Nov 2023
Economy
2.0 Poor
John, Oct 2023
Standard SUV
10.0 Wonderful
Gary, Oct 2023
Economy
1.9 Poor
Anonymous, Jul 2021
8.0 Very good
kdanner0024, May 2021
Pros:
The drop off went very smoothly and efficiently.Cons:
It was extremely difficult to find the Payless pick up counter. There was no signage for Payless indicating where I should go. I had to ask a family member to do some research while I wandered around. She discovered that Avis bought Budget and Payless so I went to the Avis/Budget counter. There was a small Payless sign behind the Budget counter. Definitely frustrating.One location in Columbus Airport
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Reviews
8.0 Very good
Tiffany, May 2024
Passenger van
2.0 Poor
Syed, May 2024
Standard SUV
10.0 Wonderful
Anonymous, Oct 2023
Premium SUV
2.0 Poor
Melanie, Oct 2020
Pros:
No. I was sent back and forth and one manager openly derided one of his coworkers.Cons:
They could work as a single unit. It seemed like I was dealing with two separate companies.6.4 Okay
Jennifer, Aug 2020
Pros:
People were nice, even if not Covid-19 safe.Cons:
Had to check at three different rental car checkpoints before finding someone with the Enterprise group that could give us our rental car. Person who got our car wasn’t wearing a Covid-19 mask over her nose, and I had to touch the computer to finish. Lastly, the Ford we rented had a terrible navigation and audio interface, both of which were dangerous to use.10.0 Wonderful
Dennis, Jun 2020
Pros:
YesCons:
NothingOne location in Columbus Airport
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10.0 Wonderful
Anonymous, Sept 2024
Standard SUV
2.0 Poor
Anonymous, Aug 2020
Cons:
Poorest management and the stuff needs more training3.2 Poor
Crystal, Jun 2020
Cons:
I reserved a Tahoe or equivalent but they gave me a Tacome truck with less space. The wait to check in and get vehicle was over an hour wait. The truck was dirty: the previous user had a dog in it and there was hair everywhere. The window have finger smudges on all of them and there was fish scales in the tail bed. I was definitely a lack luster experience.10.0 Wonderful
Benjamin, Dec 2019
Pros:
Staff was very friendly and the drop off super easy10.0 Wonderful
Anonymous, Apr 2022
10.0 Wonderful
Ellen, Nov 2021
One location in Columbus Airport
Locations in Columbus Airport
4106 International Gateway
+1 380 867 0002
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Reviews
8.0 Very good
Anonymous, Mar 2024
Standard SUV
2.0 Poor
Anonymous, Nov 2023
Intermediate
10.0 Wonderful
Didier, Sept 2023
Standard
4.4 Mediocre
Anonymous, Oct 2019
Pros:
Drop off was easy.Cons:
It took a long time to pick up the car (40 minutes) even though there was only one person in front of me in line. The cars weren't ready. I had absolutely no choice, and the car was not what I had ordered. It was really flashy--something I did not want at all as a woman travelling alone.6.0 Okay
Anonymous, Jul 2023
Intermediate
8.0 Very good
Anonymous, Jun 2023
Full-size
One location in Columbus Airport
Locations in Columbus Airport
4106 International Gateway
+1 614 239 1084
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Reviews
2.0 Poor
Anonymous, Apr 2021
Pros:
Staff was not there at the time of my pick up no help on the phone when I called dollar corporate services. Staff was late opening on the second day when I went back to get my car. Not wearing facemask. Very bad experience!Cons:
Communications between dollar rental and carrentals.com, through who I made my reservation. More punctual and professional help both at the counter in person as well as online is needed.2.0 Poor
Bonnie, Apr 2021
Pros:
Nothing. They closed before 6 pm, my flight was late. No car to pick up. Rip-off.Cons:
They could make provisions for early evening pickup. Ie 6 pm2.0 Poor
Anonymous, Mar 2021
Cons:
We made a “reservation” for a Suburban. When we got there all they had left was a little 4 door car. We have 7 people in our family so that wouldn’t work. The man working was nice enough, but he told us when you reserve with a lower cost rental company it’s hit or miss. Sometimes you get what you want, and sometimes you don’t. He showed us a long list of people he had to call to tell them they didn’t have any cars available. I would not recommend renting from Dollar because there NO GUARANTEE that you’ll get what you reserve, or any car for that matter!2.0 Poor
Jessica, Mar 2021
Cons:
They should have notified us that they close at 2pm and that, they would not be able to rent us a car. Their sign says go upstairs to the 2nd floor and someone will help you. Then upstairs it says we close at 2pm. So we had to pay double what our original reservation was and book with Hertz there on the spot.2.0 Poor
Anonymous, Feb 2021
Pros:
NothingCons:
I booked a car at 7 pm. I reached at 7:30pm. Noone was there .2.0 Poor
Anonymous, Dec 2020
Pros:
didn't pick up car - mom got corona 2 days before christmas and was unable to cancel. thanks priceline, won't be going through you anymore.Cons:
not going through pricelineOne location in Columbus Airport
Locations in Columbus Airport
4106 International Gateway
+1 614 239 1084
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Reviews
10.0 Wonderful
Anonymous, Mar 2021
Pros:
Whole process smoothCons:
Line at desk to check car out10.0 Wonderful
S, Oct 2020
Pros:
easiest/fastest rental and return I have ever had!Cons:
nothing2.0 Poor
Anonymous, Oct 2020
Cons:
There was no refund on the rental, even though the charge was fraudulent. It caused me to have to manage the situation with my bank.5.2 Fair
Anonymous, Sept 2020
Pros:
Car was ok----Ford Eco SportCons:
The Thrifty location was farthest from terminal. The staff was occupied with one customer. The wait was long. The attendant did not know how to open the back of SUV. Therebwas no one there when the car was returned---not a single person and they were aware fo when I was returning. Thrify is cheap for a reason!2.0 Poor
lester, Aug 2020
Cons:
If I would hv got my car. Putting my money back in my account. Trying to get them back on the phone.2.0 Poor
Anonymous, Aug 2020
Cons:
I never got the rental. I got to the airport and they stated I needed a major credit card. I canceled the rental car and You still kept my money. I want that taken off my debit card asapOne location in Columbus Airport
Locations in Columbus Airport
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One location in Columbus Airport
Locations in Columbus Airport
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One location in Columbus Airport
Locations in Columbus Airport
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One location in Columbus Airport
Locations in Columbus Airport
4600 International Gateway, Columbus, , USA Ohio
+1 914 368 0091
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Most popular car type | Intermediate |
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