Pros: The price was good and the car was clean
Cons: The drop off location that was listed on our rental agreement was permanently closed and we had to drive to a different location, which was very frustrating.
Pros: staff was very helpful and nice, process went seamless
Pros: Staff was friendly. For drop off they came right out to the car shortly after I parked. Whole process was simple.
Cons: Every company tries to pressure you to buy the extra insurance. I didn’t like that they pointed out I was liable for the entire price of the car and then wrote down the price as if to emphasize the point.
Pros: Friendly and helpful staff, pick and drop off was convenient. One thing to note - all of the service for dollar was provided by Hertz, may be they are affiliated in Europe.
Cons: Insurance coverage was too expensive. We didn't purchase it, but could have if it was reasonable.
Cons: Give specific directions to pickup and drop off locations. I had to keep car an extra day because I couldn't find the drop off location.
Pros: Staff was excellent. Pick up was efficient and easy
Cons: The location I returned at ,Calle Proncesa, Madrid, is very hard to find, and the cars actually live in a parking garage down the )busy, city center) street. The drop off address in the contract is the office, not the garage, which caused major troubles for me.
Cons: all good
Worst car rental ever
Cons: 1. They would not rent the car to us even though we had a valid drivers license, passport and credit card. 2. Did not have said car available. 3. Pretencious and unhelpful staff.
Process Was a Nightmare
Pros: The car was clean.
Cons: The pickup process was absolutely terrible. There was a price discrepancy that made the transaction 3 times more than our reservation. I called customer service and they were woefully unhelpful. Their solution was to "speak to a manager." The car was not what I requested. The "add insurance" link on the website seemed to be broken.
Pros: Car was ready to go when I got there with my reservation. No extra pressure To buy additional insurance after I purchased plan through Allianz on kayak.
Cons: Confusing and hard to find the pickup location. Dollar is only represented by a 12”x12” sign on the hertz booth. The pickup is just outside of the Santa justa station. Even local info desks were confused on its location.
Poor signage, great personnel
Pros: The gal that signed us back was fun to talk with as she did her work. Very friendly.
Cons: The parking lot wasn't labeled well so I just parked and walked where it was convenient.
Pain free rental!
Pros: Car was bigger and more comfortable than expected. The whole process ran smoothly. When we had a small problem the help line was answered immediately and a mechanic rang us to sort out our issue (nothing wrong with the car - just something we didn't understand)
Cons: The boot lock is a bit strange because you have to walk away from the car with the key before it locks and it took a while for us to work that out!
Economy (Opel Corsa or similar) is the most frequently booked rental car type from Dollar in Sevilla.
Dollar has 2 rental locations in Sevilla. Take a look at our Dollar rental location map to find the best rental cars near you.